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    Allen's Air Care, Inc. Reviews - 41

    4.4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Chris Wyman

    Allen's Air Care was recommended to me after I had gotten a quote from
    another company I had been using for several years, which I believed to be very high and included new ducting when the salesman didn't even look at my existing ducting. Steven came out and was very professional and looked over everything. I was able to upgrade my HVAC system and they were able to use the ducting I had. Their crew arrived on a Friday afternoon and were done in a couple of hours! They even had to get a custom hood made and that was done the following Tuesday. They did an excellent job and I will be using them from now on. Thank you Mike and to your whole crew!

    r dickerson

    My ac went during the weekend, so I had Allen's Air Care out to take a look at it. They initially diagnosed the problem saying that my coolant was low and added 3lbs. After 12hrs it was out again. So I had them come out to take a look. This time they said I had a leak in my evaporator coil and would need to be replaced. I was fine with that till they told me it would cost $2600 to replace the part. He said he would email me all the info on what was needed for the replacement process and to call them in the morning to let them know if I wanted them to replace it. I was never able to open the email. Now my house is only 5 yrs old and I know it should not cost that much to fix it, so I got another ac service to take a look at it, Hiller. After he tested the unit and verified that it was my evaporator coil he let me know on the spot how much it would cost plus labor which was around $1200. It still may be a lot but, but it's a lot better than $2600. I felt as if he they thought I was naive to what was going on, so they threw that number out to see if I'd bite. I almost did cause it was pretty hot and my wife and child was suffering too, but I'm glad I got someone else to take a look first.

    Oblique Perspective

    Good company. I've had them do annual service from time to time with no complaints. I bought a new American Standard HVAC from them, about 11/2 years ago. They gave me information I needed for getting an energy credit and ten year warranty. Another brand was less money, but American Standard has really good product. The price was much less than the same unit through TMC. Today, I had the first paid service. The rep called when he was about 30 minutes out. He did a thorough job and is a good guy. I'm a happy customer.

    William Deamues

    Exceptional Service. Initial site assessment performed by Chris. Issue located and covered under warranty. Part replacement performed by Cedrick. Both technicians did great work, but kudos to Cedrick for a thorough inspection before close out.

    Sully Sullivan

    We recently had to replace our heating & air unit, and the level of care and openness from Allen’s team was amazing. We looked at alternative options, but chose to stay with Allen’s due to their level of professionalism and the deal. They even checked in on us and provide space heaters while my family was without a working unit for the weekend.

    Jim Bennett

    We have used Allen's Air Care for years now and have always been pleased with their services. They are always quick to respond to the problem, find the best way to fix it and are very thorough with their work. Would highly recommend them to anyone in need! They are honest and trustworthy people.

    Michelle Destefano

    I love this HVAC company. The technicians are kind and knowledgeable. Problems get taken care of the same day most the time. The prices aren't too high. They never sell you anything you don't need. I will never use another company.

    Sandra Davidson

    I highly recommend Allen’s Air. I have been remodeling an older home. The guys at Allen’s Air were responsive and found solutions that were affordable and worked great. They were on site at the scheduled times and cleaned up before leaving. They were respectful of my home. I continue to have a great experience.

    toyya brown

    The repair guy Craig came so fast after calling the company on a extremely hot day. He looked at the AC and right away he knew what the problem was and repaired it right away. It was faster than going through a fast food drive-thur. Thanks to the company having a live body answering the phone the AC repaired before it got hot in the house. I received ⭐️⭐️⭐️⭐️⭐️ Service.

    Chad Bellin

    I received a call about scheduling my fall service. I called back to ask some specific questions before I was going to set up my appointment, specifically - will they service my tank-less water heater. I was told that they normally perform that in the spring, but as I explained to the woman on the phone, it wasn't serviced in the spring and I didn't want to let it go two years without servicing. I asked if they would clean it as part of my fall service and was told they would; so I set up the appointment and they told me what the cost would be for the service. I even called back, to schedule cleaning of my garage unit, which was an additional charge. Today they showed up and cleaned my units but never touched the water heater, when I called them about it they said that my conversation about the water heater never happened, but that they would come back and clean it for an additional charge. Whatever happened to doing the work requested for the price quoted???

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