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Paschall Heating & Air Reviews - 60

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lynn Williams

I would highly recommend Paschall. Jason was amazing. He explained everything thoroughly and gave me options, with no pressure. New units were installed three days later. Even got to meet Joe as he was finishing up the job. Felt like friends were taking care of my home!

Brian Shaw

This place takes advantage of people who are in a bind or don't know any better. I have a rental house 2 miles away and This place wanted to charge $300 to add 4 lbs of freon from my bottle. I wasn't able to speak with anyone with any technical knowledge of heat pumps, probably because the one guy who could is busy.

ts

Paschalls is excellent to deal with. They are focused on customer service and not on how to pay for TV ads and expensive trucks. Not only are they experienced, but they take the time to educate the customer. They give you options to help you make an informed decision. They are the best HVAC company in Middle Tennessee that I've dealt with. Highly recommended!

Glenda Johnson

We were impressed when they moved their business in our community and cleaned up an eyesore. Wanting to support our community we called for an estimate. They came when promised and gave us a good estimate. Return 2 days later to perform the work. We believe they are find people to do business with and highly recommend them to everyone in our community.

Rhonda Renard

We had been told our dampers were cheap, not adjustable and needed replaced by a previous company and it would cost a little over $1000. Well Joe Paschall came to the rescue. Not only do our dampers not need to be replaced but there is a manual adjustment on them and they were not what he would call cheap. So our system was fixed for about a tenth of what the other company quoted.

Very knowledgeable about zoned air systems so if you need someone that understands how to balance the air in each zone, call Paschall Heating & Air!

Carolyn Cook

Matt and the team are great. They treat you like family and are very professional and kind. I would recommend them to anyone, they go above and beyond. Great company.

Joe LaFerriere

April 2022:Back in January 2021 y’all recommended Paschall Heating & Air for a leaking HW Heater who came out, found the leak instead of telling me I needed a new HW Heater, fixed the problem and all has been good since. Unfortunately the HW Heater started leaking again from inside the tank. Called Paschall again, Jason came back out and tried to find the leak but no success. They gave me a quote for a new HW Heater and I felt the price was reasonable and didn’t need to get estimates anywhere else. Jason installed the new HW Heater and everything went smoothly with no problems. Highly recommend these folks…they do good work and make sure the job is done right!

Jan 2021: I thought I was going to need a new water heater based on the water on my garage floor and where it was leaking from. I did some research and started the process to get some estimated for installation. Paschall Heating & Air sent Jason Krauss out to take a look and provide me an estimate. As he was looking things over he tells me “I don’t think you need a new water heater”…there was a pinhole in the expansion tank that was dripping. So in the end…a new expansion tank was considerably lower in cost versus a new water heater and installation.

Many thanks to Jason Krauss for finding the problem and providing a more cost effective solution!

Michael Medlin

Very professional and personable. They will only sell you what you need and not push you to buy more than what you need. They do very clean and excellent work. Very competitive pricing compared to other HVAC Companies. Highly recommend anyone to give them a call.

Craig Wilson

Joe and his crew are the best in the business, They get the job done correctly and efficiently and are a pleasure to work with! At a fair price too!!

Cherie Brewington

Everyone at Paschall Heating & Air was WONDERFUL! Very professional & prompt service. Great people!! We were let down terribly by 2 HVAC companies previously & called Paschall to help us out. BEST decision we could have made!!

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