Yearwood Heating And Air Inc.

Mr. Yearwood and his assistant were quick to respond to my call and were professional. I didn't want to pay overtime hours for the issue with our heater, but was told it was $85 for service call and estimate and they came at 5:30pm. They proceeded to explain it could be one of two issues after looking at it for a few minutes- board or flame sensor as the unit was short cycling. After a few more minutes outside getting his meter, they decided it was just the flame sensor that needed to be cleaned and the high limit sensor and proceeded to do these things in about 15-20 minutes. I finally learned the price of this visit when the bill was being written up. $165 to clean the flame sensor (brand new part is $10-20, but just cleaned it from what was said) and I assume they replaced the high limit switch (again $10-20 for part). Those two items were $375 on top of the $85 visit charge. I'm glad it wasn't the control board as those range from $150-350 and I'm not sure what that would have cost me in the end. I'm not sure what the cost of heating repair is these days, but thought I would share my experience and let others judge for themselves if this seems fair.

Put in a request through Angi. Mr. Bill called right away. He then had his tech call to set up a time to come out. Should have been by the next afternoon but ended up being a week later! So after an hour or more, he quoted me a $700 repair on a 3 yr. old system.....hmmmm! Things just didn't sound right but he was coming to do repairs the next day. He never showed up and Mr. Bill wanted to make things right so he called Terry Williams who also has an HVAC business. Terry and his associate came out at time scheduled and found the problem, fixed it and was done in close to an hour or so! When I asked what I owed, Terry said Bill was paying him because he wanted to make things right. I thought well how nice! NOT!!!! About 20 minutes later I get a call wanting payment from Bill in the amount of $225 with the $85 service call fee comes to $310 total. I thought well, I'm going to let Terry know that Bill wasn't making anything right after all. Terry then let me know that he only charged $150 total to Bill. Soooo NEVER USE THIS COMPANY.....USE Terry Williams Heating & Air instead. I don't mind paying for work done but charging double for a job you couldn't and didn't do is just wrong!

We first had contact with this company when we had a home warranty and our air conditioner failed in July. We were told the warranty company could not get us service for two weeks and the temperatures were then in the 100's. Called several other companies and the only one who showed up that day was Yearwood. He got us going again and running and the charge was unbelievably reasonable. Over the next two years the unit again failed regularly in July and again Yearwood quickly nursed it back to life. We finally decided to replace this 30 year old unit and sought bids from several companies. One even promised us a free furnace. Yearwood came through with the best price and even including the cost of a new furnace was far less than the free furnace deal. His people installed the new system and it works well and has not failed for 3 years a win win for us. We still get to see Bill and his great staff at least once a year as they come to check and make sure our system is still at its peak performance. If anyone should ask me I would recommend this company without reservation. Try them you'll love em.

I hired Yearwood Heating & Air to service my air conditioning unit recently. Service was fast, friendly and thorough. I was very pleased with our communication, as well as the price. The cost for the service was exactly what was quoted when I was given an estimate. I will highly recommend Yearwood Heating & Air to both family and friends. Thanks for a job well done!

I've used Mr. Yearwood since I moved into this house. Initially I called him because he is based out of Collierville also. He responds promptly to requests for service. The tech that came out recently (Mike) was different than the one I had dealt with before (John), but a very nice and thorough guy. I will continue to use this company for the foreseeable future.

Great service! Our downstairs unit went out, I saw Mr Yearwood in the Kroger parking lot and told him about it, this was Memorial Day by the way, he came over that afternoon, unheard of. We needed a new unit, 20 years old, he got us through the day and was here the next day with a new unit. We ended up replacing our upstairs unit as well and they were here early and worked until complete both times. Good prices on equipment and unmatched service, we highly recommend Yearwood Heating/AC

Mr. Yearwood communicated with me very well on setting up our appointment. He was prompt in his timing and came out to perform a winter checkup on our system at a reasonable rate. He pointed out a couple of issues that we would be able to fix ourselves and took care of a small maintenance issue charging what I believe is a fair and reasonable rate for the additional work. I will use him again when it comes time to check my units for summer service.

I am very pleased with Yearwood Heating and Air Conditioning. They are the only company I call when I have trouble with either my heat or air conditioning. Bill Yearwood has always gotten to my home quickly, even if I call on a Sunday. I trust his advice and work. Bill helps you make the best decisions about your repairs. Mr. Yearwood tries to help save you money. He has never tried to sell me on repairs I do not really need. This is the company I will always call and the company I recommend to friends.

My family and I moved to Collierville almost 4 years ago. In the first 2 years when I had an A/C or heating issue I would call around and had maybe 3 different companies come in and do work for me. I happen to find Yearwood Heating and A/C from Google and called to have a tech come and find out why my upstairs A/C was not cooling down. Not only did Bill show up that day, but he had my A/C cooling down as well. His prices were very reasonable compared to the other companies I had used in the past. Since then I have never called anyone else for service or repair. Bill is always prompt to return a phone call or even a text to answer a questions I may have. His service for his customers goes way beyond just something he can earn a dollar for. He wants to see return customers and is the reason why he has reasonable prices, but is very professional and courteous as well. I will not call anyone else other than Yearwood Heating & Air Conditioning and if you're reading this you shouldn't either.

We needed our gas fireplace repaired and came across Yearwood Heating and Air. Things were kinda of rocky being October/November and everyone in the Memphis area is needing the fireplaces serviced for winter but Bill and John worked with us to get it fixed. Bill would keep in contact with us and made sure that he kept us in the loop regarding when they would be out. John is a true asset to this company. I don’t think I have seen anyone as dedicated to making sure that everything was repaired properly. Plus he has a tremendous work ethic. If you should need someone to work on your fireplace keep these folks in mind. Do yourself a favor and do it before the cold weather hits as they get very busy. It’s a lesson well learned for me. My hat is off to them for their hard work and making sure that we were taken care of.