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Pro N Stall Reviews - 59

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Roxanne H

Had a toilet that was running and getting worse and my realtor sent Pro N Stall for the repair. Misty was very prompt in taking my call and gave me a window that their tech would be there and he (still upset at myself for not remembering his name! Hope the company gives him some props!) showed up in that time span, quickly did the work, left no mess, and was very friendly in the process. Quality customer service is what makes a business stand out and I’m very happy with Pro N Stall!

Meghan McCloud

Huge shout out to Matt for coming by in such short notice and fixing my AC! This heat has been rough and he was amazing! Very knowledgeable, professional and honest! Highly recommend!

B

B

Misty provided amazing customer service with her consistent communication and updates. She was so pleasant to work with and the technician was knowledgeable and efficient. Our repair was completed quickly and with no hassle I will recommend Pro N Stall to any and everyone who asks. Thanks Misty for your amazing customer service

Jennifer Dean

I DO NOT RECOMMEND YOU USE THIS COMPANY!

Make sure you request a statement of work in detail before they start.

They will subcontract work and charge you more than twice the rate, your better off just going point to point yourself.

they are nice and generally knowledgeable which makes this hard to write as i didnt expect the outcome.

Their billing is a total with no brake down if you ask for it you will get the run around, no transparency and most likely they will think poorly of you for asking were YOUR! money is going.

Thank you so much for your time and i hope you have a better day than me for reading this!

D L

Pro N Stall replaced both of my HVAC units and did some custom improvements to fix the original builder’s shortcomings. I’m very impressed with his technician “Will” and the price Matt quoted me. Their price was for two units installed, additional duct work, vents, etc was close to what another popular company quoted me to replace just one HVAC unit!
Pro N Stall offered a great warranty and a “tune up” the first few years so no worries when the seasons change. I immediately noticed a reduction in my electric bill with CDE too! Thanks

Joe Morrison

Had a field line leak in my yard and decided to give ProNstall a call. They came out within a week or two and made repair. Less than 6 months later same issue. Called back again and took him over 4 months to show up and all he did was mess my yard up and damage some pipe. Left yard clumpy. Next morning water pouring from ground. Paid this man 3,000 dollars for first repair. He obviously doesn’t care about his customers so he did shoty work when he wasn’t getting paid to repair something he already was suppose to fix. I called another company out and they said the guy from ProNstall doesn’t know what he’s doing. My opinion he’s out for your money. New company actually found the real problem and fixed and made my dirt look amazing. Do not use this company. Told me if I needed anymore work done it would have to be more money. Also new company only charged me 1800 and fixed his mess up and actually repair that was needed.below are pics of When he left. What a joke and waste of money!

Ali Lutz

Pro N-Stall is the best! I have been a very satisfied customer since August 2016. They came out to repair a shower faucet that broke and would not stop running. The emergency plumber from another company who came out to turn off the water and make the first evaluation said that he would need to take the whole fixture out (involving busting through tile!). My home warranty company sent out Pro N-Stall to do the repair and they realized it was just a torn stem seat in the shower valve. The technician had the part and fixed it immediately, without needing to knock out the tile to replace the whole fixture! I immediately signed up for Pro N-Stall's club membership. They come out twice a year to do a plumbing, healing, and cooling inspection. Chris came out today and he went above and beyond on the plumbing inspection: he tightened a shower fixture that was loose (turned out it was missing a screw) and came back after the visit was completed when I remembered something else I wanted checked out. Pro N-Stall couldn't be easier to work with, both the dispatchers and the technicians. I highly recommend their services and their Club Membership.

UPDATE Nov 13, 2018
Pro N Stall again exceeded my expectations! I called Monday morning because of leaks in my bathroom sink and tub faucets (why does everything decide to go at the same time?!?). Jamie, the lead plumber, came out Tuesday morning and did exceptional work! My fixtures were old and "builder's grade" from the mid-1980s, and so I had no idea what brands they were. Jamie did research to determine what I have. He found out that one of the companies was no longer in business and did not have replacement parts but did have a "repair kit" which he was able to get. He explained to me exactly what the problem was. He had a new sink faucet installed and the shower faucet repaired in no time. I live in an apartment building and did not know which water meter was mine to shut off the water for the shower repair, and Jamie patiently opened about 7 water meter covers before we finally found it. As a club member, I got a reduced rate on the labor. I cannot recommend Jamie and the whole Pro N Stall team highly enough. They got me on the schedule quickly; fixed my leaks excellently and cost-efficiently; and were patient and pleasant at every turn. Thank you, Pro N Stall!!

MicahaYah Ben-Yahawadah Ben-Yisra'El

Worst plumbing company I have ever hired. People Beware! Jamie did not wear shoes covering and came illequipped. He flooded my master bedroom closet, bathroom, and adjoining laundry room. He did not have a wet vac so I got one from my garage for his use and he didn't even say thank you. After working for only about fifteen minutes he left saying that he'd be back; not having dried the floors and minutes, let alone the soaked carpet in the bedroom. I went outside to inquire how soon he'd return, to which he answered, he was going to clean a septic tank and will be back tomorrow. I told him that was unacceptable but but he left anyway. I immediately called ProNStall and Misty said that she'd take care of the problem. That was on 06Sept and today is 10/14/2022 and they continue to ignore me. May, the owner doesn't even have any decency and respect of a business person to ever return my call after at least three voice messages. I gave them one star just for showing up.

Andrea Clarke

I was nervous because my home warranty company has sent out pretty awful contractors, that made my problems worse than they were to begin with.
I don't remember the gentleman's name but he was very very professional, timely, and proficient. We had a very wonderful experience and would absolutely recommend him! He had our water pressure fixed and even explained what wasn't working and what he was fixing.

Kyle McMahon

My fiancee and I had a great experience with Pro N Stall from the start. They were selected via our home warranty to install a new AC + furnace. From start to finish, Aaron, the owner, was up front about everything regarding installation and pricing. Will, his main handyman, was wonderful as well -- very straightforward and explained everything he was doing prior and during the process too! Overall, we couldn't be happier with our service and would 100% recommend Pro N Stall for any home needs you might have. Thanks Aaron and Will! -- Kyle

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