James Heating & Cooling

I agree with Dave Schmoller. Jim was my uncle. My favorite uncle, and I loved him! The sad thing about that is because of his weak immune system during those 2 years, with the risk of COVID-19, I hardly got see him at all. Like I would have wanted. :,(

Jim was truly always a very genuinely kind person. And probably over 700 people came to his funeral from all over the United States. Why? Because they all loved Jim. He made friends everywhere he went. It was terrible that he died so young.

So if he was still alive, hands down I would say call him for heating and cooling over anyone else. I do flooring for a living, and I got to work on the same house as Jim many times. I remember one particular house we worked on together after he was diagnosed with cancer, The homeowner loved Jim! They said Jim was one of the nicest people they ever met! He will truly be missed!

For the Mr Johnson who had some complaints about James Heating and Cooling. He probably wasn't aware that Jim was diagnosed with cancer about two years ago and had been battling the disease, chronic nausea and fatigue, and the costs of treatment. In the end, the cancer spread, and he died a few weeks ago. From what I understand, he ended up medically bankrupt. I suspect that might have played into any ill-temper he might have shown at the time. He was only 58 years old.

Had them do a few jobs over the years and generally was good until recently. Did not show up to the job when he said he would nor did he communicate the updated timeline until I advised him I needed to cancel as I found someone else to do the job in the time I needed. The most negative part about the experience was when he accused me of needing to communicate better and was mad.....which was quite odd and surreal because if not for me calling or texting him there would not have been any communication at all. I'm fairly certain he just bumped me for some other jobs but did not have the common courtesy and/or customer relations focus to properly communicate with me. In the end, he somehow blamed his customer for his lack of communication. Lastly, a remote from a fireplace he installed still does not work after having him look at it once and telling me "it works fine", going on over a year of it not working. My advice is to not use James Heating and Cooling....look for another vendor and save yourself a lot of hassle!