A loud noise that a new 2 1/2 ton HVAC unit I had Tri City Fuel & Heating Co Inc install at my home was making was resolved in good faith by Tri-City at no extra cost to me. They replaced the fan that was making the noise with a fan of a different design and that quieted the noise down substantially . The Tri City personal during the process to fix the noise problem were always professional and courteous. I recommend Tri City to anyone having to have any heating or AC work done. Art Gallagher
My heat went out over the weekend and these folks delivered space heaters to my door to get me to Monday when the needed part would be available. Great company.
Terrible customer service. Carol is so rude and gives incorrect information over the phone, acting as a buffer for issues such as incorrect installation-which is what they did at our house- and denying that there is any problem!! We are waiting to see how management deals with this.
Art Gallagher
A loud noise that a new 2 1/2 ton HVAC unit I had Tri City Fuel &
Heating Co Inc install at my home was making was resolved in good faith by Tri-City at no extra cost to me. They replaced the fan that was making the noise with a fan of a different design and that quieted the noise down substantially . The Tri City personal during the process to fix the noise problem were always professional and courteous. I
recommend Tri City to anyone having to have any heating or AC work
done.
Art Gallagher
Jen Thompson
My heat went out over the weekend and these folks delivered space heaters to my door to
get me to Monday when the needed part would be available. Great company.
Ashley B
Terrible customer service. Carol is so rude and gives incorrect information over the phone, acting as a buffer for issues such as incorrect installation-which is what they did at our house- and denying that there is any problem!! We are waiting to see how management deals with this.
Shirley Alvarez
Told me I needed new air conditioning. Love checked and fixed and did not ned new air conditioning. Only $200!!!
Wayde Craft
Fast, curtious, proffesional!
Anne Lynch
These are some of the rudest and unprofessional people I have ever dealt with in my life. I would NOT recommend them to anyone
Rusty Todd
Have worked with Carolyn, Tommy and Rick for years.Great people who care about their customers!!!!!!!!!Thanks
Gavin
Extremely RUDE over the phone, pass - go with another company.
GBP Consulting
Great Service.