ACC company and installers did a fantastic job! Our air conditioning and gas heat unit went down at the same time. I contacted ACC and when they came out to do the install they noticed that the system (by condensation) had rusted the vent pipe completely through. This would have been an asphyxiation threat to us. They installed new PVC piping and rerouted it to prevent that from ever happening. The installers were not expecting to have to do that but they stayed here until the job was done. The integrity of ACC and Ben and Larry, the installers, is quite impressive. The county work-permit inspector came out and was quite pleased with the job they had done. I am telling everyone I know and anyone who asks (because they saw the truck in the driveway) to chose ACC if they have a need for their services. Absolute Climate Control was the only company willing to work with the finance company to get us up and running again. Thanks to all of you at ACC; with this life and health threatening summer heat we don't know what we would have done.
This company rocks! I had the tech, Justin, and he is SO kind, knowledgable and extremely helpful. He told me they are all about helping folks and not nickel-and-diming them, and after working with them, I can tell you that it's true. They really are out to help us; not gouge us with unnecessary stuff. Our dinosaur HVAC unit needs to be replaced and Justin laid out a bunch of options and routes we could take. Makes me and my family feel like we have the control rather than someone forcing you into a decision that will cost thousands of dollars with no alternative. I am a very satisfied customer and will be using them from here on out.
ZERO STARS - Well, what we learned through our experience with ACC is that the reviews prior to this are for the previous owner. Apparently the company was purchased just a couple weeks prior to our visit where we received a sub par service at best. The representative who came to perform a spring service on 2 units was polite however was not the HVAC professional I expected or received in the past from other companies. The representative did not perform what I assumed to be industry protocols for a spring service ie. checking coolant with gauges, checking capacitors, wiring etc. what we received for $240 was somebody to hose off the units and tell me if anything else was needed “boss man” had to come out which required an additional fee. After a review on Facebook, who I assume to be the owner states all of the prior HVAC professionals who have serviced our units in the past did it wrong...He also continued to FALSELY state he attempted to call multiple times as well as leaving a voicemail, NONE of which is true! BUYER BEWARE!!
Anthony was a pleasure to work with! We were very impressed with his honesty, knowledge, and work ethic. I highly recommend his services and know we'll be lifelong customers of his.
AJ Raines was our technician. He was very kind and professional. He communicated well, explained everything in detailed, and ensured that our home was comfortable before departing. We will definitely be contacting ACC if we have any issues in the future. Thank you so much for your help!
Anthony Moore was outstanding to work with. He is very knowledgeable, a great communicator, very personable and showed a genuine interest in ensuring that you are his priority. Anthony was is great to work with.
Excellent service they provided to customer. Very honest with their assessment on the issue. Anthony provided me with good options to choose and Christian and his buddy was so careful in their work and courteous. Thank you!
Jesus Sola
Always professional and respond in a timely manner. Pleasure doing business with them. Lauren is awesome! Great customer service.
McVee
ACC company and installers did a fantastic job! Our air conditioning and gas heat unit went down at the same time. I contacted ACC and when they came out to do the install they noticed that the system (by condensation) had rusted the vent pipe completely through. This would have been an asphyxiation threat to us. They installed new PVC piping and rerouted it to prevent that from ever happening. The installers were not expecting to have to do that but they stayed here until the job was done. The integrity of ACC and Ben and Larry, the installers, is quite impressive. The county work-permit inspector came out and was quite pleased with the job they had done. I am telling everyone I know and anyone who asks (because they saw the truck in the driveway) to chose ACC if they have a need for their services. Absolute Climate Control was the only company willing to work with the finance company to get us up and running again. Thanks to all of you at ACC; with this life and health threatening summer heat we don't know what we would have done.
Taylor McCleskey
This company rocks! I had the tech, Justin, and he is SO kind, knowledgable and extremely helpful. He told me they are all about helping folks and not nickel-and-diming them, and after working with them, I can tell you that it's true. They really are out to help us; not gouge us with unnecessary stuff. Our dinosaur HVAC unit needs to be replaced and Justin laid out a bunch of options and routes we could take. Makes me and my family feel like we have the control rather than someone forcing you into a decision that will cost thousands of dollars with no alternative. I am a very satisfied customer and will be using them from here on out.
Tim Fox
ZERO STARS - Well, what we learned through our experience with ACC is that the reviews prior to this are for the previous owner. Apparently the company was purchased just a couple weeks prior to our visit where we received a sub par service at best. The representative who came to perform a spring service on 2 units was polite however was not the HVAC professional I expected or received in the past from other companies. The representative did not perform what I assumed to be industry protocols for a spring service ie. checking coolant with gauges, checking capacitors, wiring etc. what we received for $240 was somebody to hose off the units and tell me if anything else was needed “boss man” had to come out which required an additional fee. After a review on Facebook, who I assume to be the owner states all of the prior HVAC professionals who have serviced our units in the past did it wrong...He also continued to FALSELY state he attempted to call multiple times as well as leaving a voicemail, NONE of which is true! BUYER BEWARE!!
Shelby Cohen
Anthony was a pleasure to work with! We were very impressed with his honesty, knowledge, and work ethic. I highly recommend his services and know we'll be lifelong customers of his.
Brian Brooks
Good pricing vs competitors. Replaced furnace and AC in one day. Good, professional crew that did not try to upsell anything!
James James
. Performed annual maintenance. The technician was awesome and very qualified for the job.. I will request him in the future. Very Happy results.
Future Mills
AJ Raines was our technician. He was very kind and professional. He communicated well, explained everything in detailed, and ensured that our home was comfortable before departing. We will definitely be contacting ACC if we have any issues in the future. Thank you so much for your help!
Corey Lay
Anthony Moore was outstanding to work with. He is very knowledgeable, a great communicator, very personable and showed a genuine interest in ensuring that you are his priority. Anthony was is great to work with.
Luisito Lava
Excellent service they provided to customer. Very honest with their assessment on the issue. Anthony provided me with good options to choose and Christian and his buddy was so careful in their work and courteous. Thank you!