After two months of a nightmare with our waiting with our home warranty through a different company, we independently reached out to Solutions, explained the situation to Solutions and Brandon got the part we needed that day and came to do the repair the next business day. He was prompt, responsive, friendly, and was able to make the repair and restore our heat. It was hugely appreciated and they saved the day!
Thomas and his crew was very professional and knowledgeable of the job. They worked until the job was completed. They were also well mannered and very polite. I will continue to have them as my AC/HEAT GUYS!! I would also recommend them to others with no hesitation. Thanks guys for a job well done, my family and I are very pleased and now warm in our home. Robert and Angela Scott
It was a pleasure doing business with Thomas. I absolutely appreciated the fact that Thomas was able to schedule a next day appointment at my home for a quote. Everything was literally done in a matter of 20 minutes or less and I was on the schedule the following week for installation. Great guy, along with a great set of crew members that went above and beyond to make sure the job was done correctly. Would absolutely use this company again, and even refer to my family and friends!
Solutions installed a new unit and air handler a few years ago. As we go to sell the house, 3 different HVAC companies came in and all of them said the air handler was installed incorrectly and if it stayed it would need some minor things corrected like a the blower vibrating, power line coming in and out at the same place and watch it carefully because there was no drip pan, etc. Thomas the owner spoke to the buyer and after each repair item listed was talked about, Thomas repeatedly said, Nah that can't be done. Simple things like drain lines needed to be extended. He was adamant it was installed correctly even though it was installed on it's side with a hole cut in it for a return with NO drip pan. Over and over he stated simple things couldn't be done and all of this was correct. Now we are paying someone else to install it correctly and fix the minor issues that were obviously able to be fixed. He did a terrible job and then tried to stand on that hill to the bitter end no matter how many people said it was wrong.....even a county inspector. He takes no accountability at all.
It was a pleasure to do business with Solutions Heating & Air! Our new A/C system is so quiet compared to the old system and it's great to know we will be spending less on electricity due to the improved efficiency. Thomas and Brandon are true professionals and care about their customers. I highly recommend this company.
Thomas, the owner, was my main point of contact through the entire process. He and his team were able to turn a disaster of a situation into the best possible scenario I could have asked for. Solutions Heating & Air was able to get us a highly efficient full HVAC system replacement, using a reputable brand, partnered with an unmatched warranty, at half the price of the competition, all installed within a week of purchase. If you need serious help, look no further. I promise you that you won't be disappointed and Thomas will earn your trust from day one. At a miminum you need to give this company a call, they will do the rest!
My heat stopped working Saturday night/Sunday morning. I called Solutions Htg and Air Sunday morning. The lady that answered the phone said she would get the message to a technician who would contact me the same day. Hours later I called back and was told the same thing. Called again later Sunday but no luck. Someone finally contacted me Monday morning. By then, luckily, the heat had started working again so I just scheduled a winter maintenance service and system check which was done without a problem.
After 2 years with window units I am thrilled to have a new central ac and heating unit. I forgot what it was like to see out of my kitchen window!!!! Thomas, James, and Brandon were all very professional, polite, and personable.
Rachal Hatton-Moore
After two months of a nightmare with our waiting with our home warranty through a different company, we independently reached out to Solutions, explained the situation to Solutions and Brandon got the part we needed that day and came to do the repair the next business day. He was prompt, responsive, friendly, and was able to make the repair and restore our heat. It was hugely appreciated and they saved the day!
The Teddy-Bear Keeper
Thomas and his crew was very professional and knowledgeable of the job. They worked until the job was completed. They were also well mannered and very polite. I will continue to have them as my AC/HEAT GUYS!! I would also recommend them to others with no hesitation. Thanks guys for a job well done, my family and I are very pleased and now warm in our home. Robert and Angela Scott
Jasmine Glover
It was a pleasure doing business with Thomas. I absolutely appreciated the fact that Thomas was able to schedule a next day appointment at my home for a quote. Everything was literally done in a matter of 20 minutes or less and I was on the schedule the following week for installation. Great guy, along with a great set of crew members that went above and beyond to make sure the job was done correctly. Would absolutely use this company again, and even refer to my family and friends!
Emelie Rombe
These guys are great!
Did an amazing job and were professional, highly recommend!
Rhae Sutphin
Solutions installed a new unit and air handler a few years ago. As we go to sell the house, 3 different HVAC companies came in and all of them said the air handler was installed incorrectly and if it stayed it would need some minor things corrected like a the blower vibrating, power line coming in and out at the same place and watch it carefully because there was no drip pan, etc. Thomas the owner spoke to the buyer and after each repair item listed was talked about, Thomas repeatedly said, Nah that can't be done. Simple things like drain lines needed to be extended. He was adamant it was installed correctly even though it was installed on it's side with a hole cut in it for a return with NO drip pan. Over and over he stated simple things couldn't be done and all of this was correct. Now we are paying someone else to install it correctly and fix the minor issues that were obviously able to be fixed. He did a terrible job and then tried to stand on that hill to the bitter end no matter how many people said it was wrong.....even a county inspector. He takes no accountability at all.
Formanda Phillips
They did excellent work and my home is back cold again. I really appreciate the honesty and great work.
Janelle Patterson
It was a pleasure to do business with Solutions Heating & Air! Our new A/C system is so quiet compared to the old system and it's great to know we will be spending less on electricity due to the improved efficiency. Thomas and Brandon are true professionals and care about their customers. I highly recommend this company.
Daniel Lombardozzi
Thomas, the owner, was my main point of contact through the entire process. He and his team were able to turn a disaster of a situation into the best possible scenario I could have asked for. Solutions Heating & Air was able to get us a highly efficient full HVAC system replacement, using a reputable brand, partnered with an unmatched warranty, at half the price of the competition, all installed within a week of purchase. If you need serious help, look no further. I promise you that you won't be disappointed and Thomas will earn your trust from day one. At a miminum you need to give this company a call, they will do the rest!
Timothy Hancock
My heat stopped working Saturday night/Sunday morning. I called Solutions Htg and Air Sunday morning. The lady that answered the phone said she would get the message to a technician who would contact me the same day. Hours later I called back and was told the same thing. Called again later Sunday but no luck. Someone finally contacted me Monday morning. By then, luckily, the heat had started working again so I just scheduled a winter maintenance service and system check which was done without a problem.
Beverly Meetze
After 2 years with window units I am thrilled to have a new central ac and heating unit. I forgot what it was like to see out of my kitchen window!!!! Thomas, James, and Brandon were all very professional, polite, and personable.