Mid-State Heating and Air, LLC

I needed to get into the office by 11:00am and Dave worked hard to get the guys out to me first thing in the morning. They did a thorough job and helped make sure my systems would be ready for the winter. I would highly recommend these guys, unless they start getting too much good business and can't fit me in :-)

Not trustworthy. Swindlers...and looks like I'm not the first person to write the same type of review here! Beware.

I called Midstate to evaluate HVAC because of their high reviews online. The tech they sent did not do any work-up, (I figured this out later as my unit was locked), but put freon in and told me to consider a $375 leak test.

The quote I got for part and labor was so astronomical I called around and got other quotes. First of all, no one charged more than 150 for a leak test, but others said it was not even necessary in my case (large visible leak). Second, Midstate was more that TWICE the price for the part/labor. You want to pay an extra $1500? Me neither. They try to hide their scam to swindle your money behind "low freon prices" to buy your trust. This is the oldest trick in the book.

Let me add that the tech sent was so creepy I would not have felt safe letting him into my house, and the owner who came out to try to check out the problem after I complained no work up was actually done had interpersonal issues and gave me the creeps as well...you know the way people talk when you just know they're phony?

Please avoid this company. I regret the more than $500 I gave them for diagnosis and freon replacement.

Rick was so honest and helpful and friendly. I was told by two other companies that a new system was the only answer. But, Rick replaced the capacitor and thermostat and I was back up and running. I will definitely call them when it’s time for a full replacement. Thank you!

Jon McCartha and his team with Mid State Heating and Air were wonderful! My husband and I had experienced an extremely frustrating situation, in which our AC remained broken from July- September last summer (at which time I was in the last months of our pregnancy). The company our warranty sent out was dishonest, unprofessional, and untimely. We had called serval different companies to run diagnostics on our system but found that most companies wanted to 'sell' us on the pricier fixes to our system. We called Mid State in hopes that they would be the relief we so desperately needed to our air conditioning problem. Not only were they quick to respond, on time, professional, and honest, but they broke down our needs in a way that worked with our individual budget.

We feel 100% confident that we can call on Mid State and they will take care of us every time. WE WON'T GO ANYWHERE ELSE! Mid State is who YOU WANT to call to take care of your heating and air.

They are the most professional, polite, prompt, and knowledgeable HVAC company starting with the office to the technician! I will never waste my time calling other HVAC companies again. My technician, Jonathan, was amazingly patient, knowledgeable, and thorough. I called another company the day before, and they didn't spend even 10 minutes looking at my unit before they gave up and tried to sell me a new unit. Jonathan started his review from the bottom to the top. He was able to diagnose and fix the problem. He saved me thousands of dollars. Also, he gave me lots of helpful information to help me better understand the basics of my HVAC system. I couldn't have asked for a better technician, experience, or company!!! I highly recommend them to anyone.

Thank you for all the work yall have done for our Veterans at Celebrate Freedom Foundation. Jon McCartha and the crew are great to work with. Thank you again.

Polite, quick communication, good options on units, great service, competitive prices. What more can you ask? Maybe a tick on the pricier side, but that only gives you peace of mind in the long run as far as I'm concerned.

I've used Mid-State Heating and Air several times and always been really pleased with the service. The people who answer the phones are always helpful and the technicians are polite, do a great job and don't try to sell me a lot of things that we don't need. I highly recommend them.

John, one of their techs, did a great job! He went out of his way to give personal service and explained good tips for me to do. Overall I was very impressed with my experience with Midstate heating and air.

Mid-State did great work replacing our ductwork. Their installers were fast and professional. I’d recommend them to anyone in the midlands looking for HVAC service.