Coleman Services Heating & Air

I was more than pleased with the service. The gentleman arrived during the window that they promised. He was very professional and courteous. I was afraid that I would need a new air conditioning unit but he checked it out and I only needed a capacitor. This company came highly recommended by a deacon at our church and I have recommended him to others too.

Mr. Coleman and his staff offers excellent services all the round.This is indeed one of the most honest companies around. They are not out to over price you but to make sure you are priced right. I strongly urge people to seek Coleman Services for any HVAC needs.

They replaced a system for me with a new system and it has not been installed correctly. They have came out multiple times to fix the issue I have failed to do so is a new system I had another company come out here and look at it they did not replace the lines properly and I had a coolant leak. Also they did not make sure the equipment would fit properly where the old equipment was and now my pantry door has it cracked open all the time. I do not recommend them I’ve reached out multiple times to the owners no response

Coleman Services Heating and Air. Did a unit for me. When I called him back to service my unit he would never return my calls. When I needed other services completed he finally came out and told me he come back to complete something that was supposed to be done at the time of installation. He never came back or return my calls.. I DON'T recommend using him at all.

This was the best experience I've ever received in sometime from a company, the guys were very professional clean cut and cleaned as they worked, took responsibility of all work performed. When work was complete the gentleman clean remaining area, got me to ok it, then explained my new unit information to me and my wife. These are HVAC professionals hands down, was not pressured no sales tactics and gave complete answers to all questions. Great job COLEMAN SERVICES. If you want it done right HASSEL FREE CALL COLEMAN!!!!!

Rudest woman answering the phones. I seriously thought i dialed the wrong number when she barked “HELLO?!” at me! Whole time she explicitly sounded annoyed and kept cutting me off. Ended the call saying they’d call back shortly.. which they didn’t (Fine by me after that!!!!)

Eric and his team are very professional, fair and honest. I have enjoyed using their services for all HVAC issues, they have never disappointed you us with their services.

Terrible customer service! The woman that answered the phone talked over me repeatedly. I asked her if I could explain my situation several times before she finally got quiet and let me speak. She then proceeded to talk about herself and how long she has been in a completely unrelated business which had no relevance to my concern. After expressing herself very rudely she hung up on me. I did not have my questions answered or addressed. The work that was done by this company was not satisfactory and they are not willing to provide documentation of what they did/didn’t do which is not professional or standard business practice. I do not recommend this company at all and if they respond to a 2-10 Home Warranty service call I’d specifically request that the warranty company send someone more reliable and competent with higher regard for customer service and satisfaction.

Outstanding Service today May 26,2019
Mr.Coleman went right to work, He was highly recommended by a Family member to hire him for the job.Outstanding performance.
Cole-you-da-man. Ice box results over here. Had to turn it down a notch, got kinda of chilly over here. Of all days my Ac had to go out on a Sunday Memorial Day Eve. Somebody slap me over here, I just got a blessing. Thank you Mr. Coleman, I hope this review helps business, be well, and God Bless you and yours
😎😎😎😎, P.S. Chillin now.....

I RECENTLY FILED A CLAIM WITH MY WARRANTY COMPANY BACK IN MARCH 11TH OF THIS YEAR AND STILL DON'T HAVE AIR TO NO FAULT OF THE INSURANCE COMPANY, THE FIRST TIME COLEMAN CAME OUT THEY DID NOT DO A THOROUGH JOB WITH THIER DIAGNOSIS AND AFTER WAITING TWO MONTHS THE SHOWED UP WITH THE WRONG PART! AFTER WAITING TWO MORE WEEKS THEY SHOWED UP WITH THE RIGHT PART AND AFTER INSTALLING IT THEY SAID NOW THE COMPRESSOR WAS BAD! THAT WAS FROM NOT CHECKING THE ENTIRE SYSTEM THE FIRST TIME, SO I THEN CALLED MY INSURANCE COMPANY AGAIN WHO ORDERED THE COMPRESSOR FOR COLEMAN TO ONCE AGAIN TELL ME IT'S GONNA BE A WAIT PERIOD OF ANOTHER WEEK OR SO!! THESE PEOPLE NEVER ANSWER THE PHONE AND WHEN THEY DO, THEY ARE RUDE AND DISRESPECTFUL TO THE CUSTOMER!! THEY TELL THE INSURANCE COMPANY ONE THING AND DO ANOTHER! THEY SAT ON YOUR PARTS FOR WEEKS WITH NO UPDATES AND NO CALL BACK! AND STILL DON'T HAVE AIR TO DATE!! GOT A NEW COMPANY WITH A CALL BACK RIGHT AWAY AND THEY SCHEDULED NEXT DAY!!! I REFUSE TO DEAL WITH THIS UNPROFESSIONAL AND FOOLERY OF A COMPANY WITH THIER ABSOLUTE RUDE CUSTOMER SERVICE AND RESPONSE TIME!!! GO SOMEWHERE ELSE!!! I WOULD'NT RECOMEND COLEMAN SERVICES TO ANYONE!!! YOUR WORD TO A CUSTOMER SHOULD BE KEPT, AND WHEN IT'S NOT YOU SHOULD CALL AND EXPLAIN YOUR MISHAPS!! WE WOULD'NT HAVE TO CALL REPEADITLY IF THE PHONE CALLS WERE RETURNED IN THE FIRST PLACE!!! NEVER SEEN ANYTHING LIKE THIS!!! HORRIFIC SERVICE!!