Coleman Services Heating & Air

HUGE THANK YOU to Coleman Services Heating & A/C and their technician Nate for coming to fix my A/C within an hour of me calling for service! Luckily there was only a clog in the drain pipe that was able to be flushed out easily so wasn't a huge expense!!

I highly recommend their services if you need anything HVAC related!

If you have buyer 2 10 run they do mot have a sense of urgency for warranty services. I called sat and it is almost wed and no call back

Outstanding work. Very reasonable. Great man to work with. Have used him for the last 7 years. I do not call anybody but Eric Coleman. Whenever anybody is having issues I give him as a recommendation. Almost my entire family uses him. Extremely reliable. He is an expert. You won't be disappointed. If you are tired of overcharges call Coleman!!!!!

I absolutely Love this company! Very professional and can get the job done!! Thank you Mr. Eric Coleman!

We put a claim into our home warranty company back in March. We were told that Coleman heating and air would call us within 24 to 48 hours. We ended up having to call them. They gave us an appointment date and time. They came out and checked the system. They told us what was wrong. They said they had to order the part. Home warranty company placed the order on the 25th. Coleman picked up the part on the 28th. We waited and after three weeks, we ended up calling them. They told us they have the part and are waiting on their supervisor so they can see if someone came home out sooner than the two week date they have available.I spoke with Carmen on a Friday and she told me she would call me back on Monday. She did not call. I ended calling her a week later. She told me she was trying to verify that they had the part and if she can get a technician to come out on Saturday. She said she would call back, but she didn't. I had to repeatedly hit redial on my phone to get someone to answer the phone. If you listen to the recording , it says if it is an emergency to call a certain number. It is the same number you just dialed. They finally come back a week after that with the part. Guess what? It is the wrong part. We call the warranty company let them know what is going on. They create a new purchase order and fast track it so Coleman can get it within 24 to 48 hours. They made it available within 24 hours. A week and a half later Coleman comes out to put the part in. Guess what? They found out there is something else wrong with the unit. Now they tell us we need a compressor. Call the warranty company again. Again they fast track the purchase order so Coleman can pick up the part. Guess what? They did it in less than 24 hours. Call us back to tell us Coleman Heating and Air can pick up the part. Call Coleman leave a message. No one answers the phone. Call Coleman on Monday leave a message. No one call back. Call Coleman on Tuesday. No one answers the phone. Start calling them on repeat and Carmen finally answers the phone and proceeds to tell us, "Calling us (Coleman Heating and Air) back to back is not going to make us move any faster." We ask to speak to a supervisor and Carmen says "He is already listening to this conversation." At that point we had no desire to deal with Coleman Heating and Air anymore. When you have a home warranty contract they have other vendors you can use. Save yourself the headache and tell your representative that you DON'T want to use Coleman Heating and Air. They don't care about what you are going through, so long as they get money. If you use them I hope your experience don't turn out like ours did.

Was speaking with Carmen as she was very understanding of my A/C unit going down. Coleman Services was brought to us by our home warranty company. The first technician that was with another A/C company couldn't deliver and we were provided Coleman Services as the next repair technician. Only took him 2 visits and he was able to fix our A/C unit and we were saved for the rest of this summer. The scheduling was challenging as it was the prime time of summer where it was super hot and A/C units were going down but Coleman Services still worked us into their scheduling the best they could. Thank you Mr Coleman for helping us out. Sorry so late for a review as this was in May and our A/C unit has not had issues since you left the last visit.

Got setup with Coleman Services through my 2 10 home warranty. With the AC out in the summer, soon is always better than later, and they were able to come out a day earlier than originally planned. Our technician was kind and knowledgeable, and he was able to fix the system almost immediately! I had such a good customer experience that I have decided to use them for my HVAC preventative services.

IF YOU ARE A HOMEOWNER DO NOT USE THIS COMPANY. I was just informed by my 2/10 Home owners warranty representative who Contacted the owner spoke with him and the owner of Coleman Services stated that his company do NOT give COURTESY. Being a homeowner who works and have a busy life this is so IMPORTANT. ALL homeowners who work to provide comfort for there family I advise you to NOT to call COLEMAN SERVICES and if you’re a 2/10 customer tell the representative you would like someone else. This is Coleman Service policy stated by the Representative with 2/10 home warranty apologize for the company policy but what can a working homeowner do but to seek help from somewhere else. If I could rate Coleman Services lower than a one star I would have.

The woman that schedules appointments is friendly and accommodating. She said she would call back and she did within 30 minutes. The actual work done has been quality and they don’t charge an absolute fortune. I have used Coleman Services for years and they have never let me down.

Air conditioning stop working over the memorial day weekend 🥵, my sister mentioned Deacon Coleman she heard in a sermon. I had another guy in mind, but my instincts wouldn't allow me to use him. I like to go off reviews when I spend money. I must say every review I read about Coleman's Services wasn't a lie. I called Eric on Monday (memorial day) and he told me he could swing by, but I had previous plans. I told him I could wait until the next day if he wasn't booked, he got right back with a time. He arrived early, informed me of the problem, and was finished the time he was supposed to arrive. I was a little worried about the cost, just like everyone mention he was reasonable. I will be using Coleman's services in the near future and also recommend him to others. I pray God's continue blessings over this business. Excellent customer service experience 🙌🙂.