Reviews (73)
Very committed to getting the job done.
They are very experienced and customer friendly. Won't use any other company
Angel was fantastic and I will definitely use this company again!!!
Edit: so unfortunately this business has gone down. 2 years ago, I left a 5 star review. Today, 2023, it is a 1 star. Within the 2 years, they moved the maintenance plan to a monthly charge but they never set up the maintenance. It seems they have no systems in place to track annual to heater or A/C. Last call I received from them was in Sept 2022, but no appt set. So they missed servicing the heater, now we are in summer and nothing regarding A/C. When you call to cancel bc no service provided in a year+, no return calls. Nothing to set up the missed services or to apologize. Then you are charged again the next month. The receptionist always says the same thing “I’ll leave a note for the manager to review.” Obviously, it wasn’t cancelled bc i was charged yet again. Review from 2021: I have used Air Serv for a number of years for heating and AC maintenance and repairs. The staff always calls ahead of time to set up an appointment convenient for you and they send multiple reminders - day before and when tech is on the way etc. Technicians are always professional and friendly and do a great job.
I was able to get a next day appointment and in less than 3 hours the a/c was fixed and pumping cold air. The inspection was thorough and very fairly priced.
Jonabel did a great job! He was very knowledgable. He had another person with him. I'm sorry...I didn't catch his name, but he was just as knowledgable. They both answered my questions fully. I asked about other services that Aire Serv offers, and they provided that information as well Thank you so much!
Knowledgeable tech
Service was prompt and efficient
Easy to schedule, very professional & experienced tech, arrived on time, fair prices.
A lot of dishonesty. Between AHS Insurance and Aire Serv/ Service pro or AGR LLC.(Many Names) After 10 months of back and fourth conversation between the two and get Fox 6 Investigators involved I finally got the furnace replaced. The work wasn't as I expect the quality to be and was charge for material that wasn't used. I requested for them to comeback and properly install and seal the exhaust and stabilize the unit. The Manager came out with the techs and supervised repairs. After talking with the manager about billing and materials plus labor, I was told they do not have anything to do with cost and labor the insurance tells them how much to charge. I don't how you can give someone a complete receipt with Material, Labor and Fabrication before the work or install has been complete.
I have a recommend this company to anybody’s having furnace trouble thermostats trouble. Excellent very courtesy. Thank you thank you thank you I have heat now.
Andrew G. was very knowledgeable, attentive and detailed oriented. He helped resolve our issues with our furnace. I will definitely recommend to my friends or family in search of furnace repairs!
The service person was very friendly, knowledgeable, and thorough.
Workers came in, listened to what I thought the problem was identified it and fixed it.
Highly professional, knowledgeable and the best part - on time! Greatly appreciate their services and will recommend to my clients and friends in the future.
These guys are just awesome! Helpful, fast response time and courteous! Will absolutely use them again!
On time, very pleasant, answer any questions, and explain things, would call again.
Aire Serve of West Allis came out to do a preseason HVAC tuneup through American Home Shield. They were very responsive and on time. The tech was very professional and explained to me what was done and what he recommended as follow ups. I would use them again for a preseason checkup or other HVAC needs.
Son what's very interesting knows what he was doing he was talkative and very informant thank you for the service
Every time I have used AirServ, the technicians have been professional, efficient, and friendly. I would highly recommend this company for any HVAC needs in Milwaukee!