Reviews (55)
Cory was very helpful on phone, helping me to get the sidewind marine swivel jack I needed.
Very easy to navigate and find what I wanted. Good prices with available promo codes. Great shipping options although higher in price. My go to for the safety goggles I use at work.
Anytime I need replacement parts for their equipment they don't have it and I wait 3 months and finally get a refund. basically stopped purchasing here might as well be harbor freight, but they even have parts . Northern tool owns the parts company jacks small engine that has a hard time providing replacement parts
Searching for Gravel Gear Pants, completly disorganized!
This place is Disneyland for any guy. Everything you want. Everything you need. You get the idea. The store is clean inside and out, and they always seem to have what I need in stock .
Very friendly and helpful
Decent selection, VERY EXPENSIVE, terrible customer service when I asked if they would price match an item, that was 25% more expensive than other places and they would not. So I took my business elsewhere.
Website is very user friendly. It was nice to save $20.00 with the promo coupon.
I have always had good experience with the Beltline Northern Tool store. Stopped in today to exchange a stool I had purchased. Nick and Tori were very helpful in getting the paperwork in order and supplied another unit. The sales and customer service at this location is exceptional.
If you have an issue with your product, don’t expect customer service to care. You can spend $200 and they’ll still ignore you when they decide they don’t want to email you back. This business is a joke. I’ve never ever had a company intentionally ignore my customer service product issue. LOOK AT ALL REVIEWS! MANY OF THEM ARE ABOUT TERRIBLE CUSTOMER SERVICE!
TERRIBLE experience with this company in general. Ordered something online because they didn’t carry it in-store and was given a 1-2 week estimate delivery date. I ended up not getting it for nearly 5 weeks. Customer service was horrible. Emailed me back until I asked to speak with corporate and then began ignoring my emails. Walmart has better customer service than this company.
Love there deals
Store is small, but packed with a lot. We found what we were looking for.
People at this Madison, WI location are always so helpful, great store! They have great winter snow removal equipment, Milwaukee tools and lots of other things I never knew I needed 🤣
Nice store but didn't have the spring I needed
It's like grocery shopping - always leave with more than I came in looking for.
Staff was very friendly, but the prices weren't very friendly. Much better deals (for the same products) at competitors!
Great savings on guys tuff stuff. Milwaukee tools on-sale
Very nice
Great store manager. She helped Resolve an issue with an online order That their phone support was having a hard time with