Reviews (9)
Tech was knowledgeable and polite. Would definitely call Wisconsin heating and air pros next time I need any service or replacement.
Absolute Where's company I have ever dealt with Jim is a service technician he is very dishonest came to my Property on a home or anti claim lied on the report that went to the office his boss Richard the manager they turned in a false report to my home warranty company what's then my warranty company denied my claim I tried to call in have a conversation with Richard and he said he doesn't care what I have to say pee sticks up for his employees and would not even have a mature adult conversation with me he hung up I called back asking for the owner's information so I could talk to him and Richard once again hung up on me very dishonest company to deal with
Service: Furnace and AC check ($79.95 EACH) The good: The guy that came out to our house (Jim) was very friendly and knowledgeable. He clearly knew his stuff and explained everything that he was checking and why. The bad: Its 2019 and this company still doesn't have a website. The guy who answers the phone at the main office is not friendly or very helpful. Their prices are high, I paid over $160 to have our heating & cooling system checked. They were only here for ~1hr.
I have a home warranty. The first provider did not return two of my calls and one from the warranty company. They missed the appointment that was scheduled. I called my warranty company back and asked for another provider. They assigned WI Heating and Cooling Pros. Not even 5 minutes after I got off the phone with the warranty company, they called me to schedule an appointment. Same day, within a couple of hours. Excellent! The technician was early and waiting for me, quickly diagnosed the problem and replaced the two parts. That is awesome customer service.
Excellent experience in a commercial office installation. They are competitively priced, they know how to problem-solve to design a system that fits a budget and does the job. Our HVAC system installed is working well and we are very happy!
I would highly recommend Wisconsin Heating and Cooling Pros. From the time I called to the time they wrapped up, they were friendly, professional, and knowledgeable. They were out the day after I accepted their estimate, and finished within two days. Very affordable- Paul & Paul did an exceptional job.
I, too have a home warranty through HMS. When I spoke to the man on the phone from Heating and Cooling Pros, he was the most rude service provider I have ever dealt with. Being a small business owner in the service industry, I would NEVER treat a customer the way he treated me.
My house is covered by a home warranty by HMS. They contract with Heating and Cooling Pros. My A/C went out on a 90 degree day so I called HMS and they set up an appointment for the next day and said I should confirm it with HCP. When I called the guy very rudely said almost laughingly they don't pay enough so he wouldn't send someone out. I get that but then don't contract with them and don't be rude!!!!
I was able to speak to someone right away and he got a tech to my home in a timely manner. I would recommend Wisconsin Heating and Cooling Pros!