Reviews (25)
We had a tankless water heater installed to swap out an old hot water tank. Washington Water Heaters was quick to respond and schedule an appointment for a bid. Tom was great at sharing details about the work and was by far the most knowledgeable. We will definitely be using them again if we have other jobs. Great knowledge, great pricing, great work.
Washington Heaters installed a new tankless system in my house to replace the 17 tyear old system. They did a fantastic Job. Why you ask? Other Plumbers quoted as much 2 times their price...yes really! Others quoted misinformation like I would have to remove and re-route our old venting system. Nope. The install neatness and simplified pipe routing looks like a real pro did it! They are Pro's! Plus we had a few unexpected problems with noise in our waterline system (not their fault) after install but they stuck with us to help figure out a solution to fix this very annoying "water hammer" problem that kept us up at night. You will enjoy working with them...& be comforted by-- they Know what they doing when it comes to tankless installations.
The owners were professional in every way. When I called to have a concern checked out, one of them responded within a day.
Crew showed up at scheduled time and immediately got to installing new tankless water heater. Work proceeded smoothly and installers were more than glad to answer all my questions. The finished install looked professional with quality components and "meshed" nicely with the existing furnance/heat pump. Crew took the old water heater tank and cleaned up the garage as if nothing had happened. Certainly, would recommend giving this company a call!
I have needed their assistance multiple times now and it’s been a great experience. They are helpful and friendly and in a situation where I thought I needed a new water heater, they sorted out the problem without having to replace the water heater. When it’s time to be replaced, I know who I’m calling. I would recommend to anyone.
This company is amazing. Showed up on time, great communication, our Tech was Len, he was a wealth of knowledge, professional and worked every second he was here, he truly went above and beyond for us!!
I had the pleasure of working with both Jeremy and Tom on a peculiar request I had about increasing gas pressure in our gas line. Tom spent the most time working with me and I found him not only professional and courteous, but also generous with his time, really making an effort to understand the nature of my request. Ultimately, after a service call to take a gas pressure reading, Tom helped me understand I didn't need to make any changes to our line. While this wasn't a large job, I certainly felt that Tom and Washington Water Heaters are a knowledgeable and customer service-oriented company I'd be happy to work with again.
Would highly recommend Ben and Western water heater co. He worked to trouble shoot the problem far above and beyond what others have helped and prevented me from spending thousands more! Can’t say enough good things about their customer service. Their prices are also cheaper than several others I received quotes from, all good things!
We had our water heater replaced when we bought our first home. Washington Water Heaters had great customer service and was honest about our best options. The technician was fast, and helped me understand all I needed to know about the heater and some additional tips about the pipes in our home. I was surprised one guy did it all on his own! Great job, and I wouldn't hesitate to reach out again.
At the the end of the day, they did install our new hot water heater timely and did a good job. I really liked the mannerism of the plumber who did the install, he was respectful and was good about warning ahead of loud noises (we have a toddler and a small space). The price was hundreds more than our original quote. The worst surprise charge was "difficult access fee." I specified that I lived on a second floor unit when getting a quote, so if they feel the need to charge extra for a second floor service, I understand why, but that should have been in the quote since I gave that information ahead of time.
After a bad experience with another provider, we switched to Washington Water Heaters for our furnace and water heater maintenance needs. They have done a great job keeping our systems maintained at a very reasonable price. Recently we had them upgrade our systems to include central air. They did a great job and we are looking forward to a nice cool house next summer!
Outstanding service. Gave me the best price after multiple quotes from other vendors, installed great equipment, with excellent installation, and all done when promised!
I called on a Friday afternoon when our AC started dripping into a room of our spa two days after the heat wave. It reached 90 degrees inside in hours. A tech came put at 5 p.m. and fixed it and showed us how to maintain our vent filters. They were so nice and our spa was cooled off by the time they left. I will always recommend them!
Steve is a great plumber. Reasonable prices and really great work. Friendly and helpful. I will only be using this company from now on.
Never received a call back from them after inquiring about a water heater replacement.
Simply the best prices & best service for all plumbing requirements in the PNW
We found some leaking water underneath our water heater. Called Washington Water Heaters, they sent Dewey same day to check. The water heater was fine. It was the valve on top of water heater that cracked. He immediately set up appointment for us. Within a couple of days, owner Steve came too helped replace that leaking valve and our old main valve that couldn't totally shut off water. Steve even taught me to spray foam to fill the gap preventing mice from crawl space. They charged reasonable price. The appointment scheduling was well-organized. We are very happy with their service!
Awesome guys! I had few additional requests during water heater installation, and they nailed it. Everything looks professional.
Solid group of heating guys.
Steve came out and did a great job installing our new water heater. He was knowledgeable and answered all of our questions.