Reviews (100)
Jesus made it to our appointment earlier than we expected and was very professional. It was a relief, since we found the problem with the furnace that same day. Jesus was able to diagnose and fix the issue fast. Would definitely recommend Bruce Heating and Air!
Bruce Inc was very helpful when our AC went out last night. They came out in less than a day! Abe was the service man. He was very helpful and explained things as well as answering all our questions.
Kudos to Bruce Mechanical for great service! Greg was our tech and he was very knowledgeable, friendly, and professional. He took the time to educate me on proper procedures to service and maintain my 3 head mini split system. I will be a better owner and enjoy a longer life span on my equipment as a result. On time-NO, Spot on repair- ABSOLUTELY and that is why I called them instead of others. Thanks again especially to Greg and Ron Bruce for your service today!!! Easy 5 stars for this company!!! Kind regards, Bruce Pratt
As always, this company is responsive and reliable! It was after hours, we had a down chiller for our company, and it was affecting business. Within minutes, they returned my call and had someone on their way to diagnose and fix our chiller. Randal arrived in 15 minutes, found the issue, retrieved a part, and got our chiller back up.and running. You guys are life savers! Thank you
Great company to take care of all Hvac needs. Honest too@
The HVAC Tech was polite & Profesional
The customer service team at Bruce Heating and Air cannot be beat. Their entire team is professional, dedicated, and great to work with. They've maintained my home systems for years through 3 homes, and as a property manager, they're my first call for any commercial or residential systems. From my home to $1M+ systems on building rooftops, these are the people you want. Seth Draper runs a stellar team, Jennifer M. in service is always on top of things, and their technicians are amazingly knowledgable - we particularly love Chase and Kyle for their problem-solving skills.
This service representative was very friendly, knowledgeable and thorough in his inspection of our recently purchased Daikin furnace and air conditioning system. He also reviewed the operating function of the thermostat. I consider him to be a very professional asset to your company. Pete Rude
Jeremy was very helpful in aiding us in selecting a new system. Our installers, Logan and Anthony, were very professional, hard working and timely, We give the Bruce, Inc team an A+ !!!
Always professional and always arrives within time given. Richard and new tech, Jamie answered all questions, were courteous and knowledgeable.
Great quick service, Martin was very polite and knowledgeable! I would definitely recommend to anyone!
When I called I had the BEST customer service. I spoke to a Kayleen and she was very knowledgeable. She answered all of my questions to the best of her ability and when she didn’t know the answer, she actually got back to me with the answer. I appreciated her friendly voice and her compassion for my situation. If you ever need assistance she is the gal that will not only excel at her job, but help you find answers or direct you to where you can get the answers. This is a lost art in customer service, but Miss Kayleen was exceptional. Thank you!!
Quality work, technician was very personal and professional.
Randal fixed our HVAC system and he did a great job. We will always request Randal in the future.
Ol randal milsom fixed my beer walk-in right up! Had two other outfits out with no avail. Randal with Bruce mechanical made it happen! Will never call anyone else for my commercial or my house needs
Very helpful staff! Well educated in their job field which put me at ease for the repair. Punctual and finished in a timely manner.
The technician Martin Garcia that came out to check my system was very professional and fast! I loved the service and will keep calling them when i need my system serviced
Martin Garcia is very knowledgeable and fixed my issue with ease!
The technician was on time and polite. He was professional and fixed my problem right away. In addition, the technician showed me what was wrong how to prevent any issues from happening in the future. I would recommend him to all my friends and family members. Great services!
Outstanding customer service, very professional and quality work! The best in the business by far