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Apollo Heating & Air Conditioning

★★★★½ 4.7/5 (100 reviews)
1119 W Columbia Dr, Kennewick, WA 99336 (509) 396-2653 Website
Apollo Heating & Air Conditioning Apollo Heating & Air Conditioning Apollo Heating & Air Conditioning Apollo Heating & Air Conditioning Apollo Heating & Air Conditioning

Reviews (100)

Steve Vetter
Steve Vetter
★★★★★ Jan 20, 1970

showed up on time and worked for almost 4 hours in high heat. professional and on time.

Nancy Stark
Nancy Stark
★★★★★ Jan 20, 1970

Our heat pump needed to be replaced. I went with Apollo due to competitive bid and responsiveness from Brandon. Patrick and Omar were here at 6am to do the job and we couldn't be happier!

R Pfeiffer
R Pfeiffer
★★★★★ Jan 20, 1970

Most recently I had a new water softener installed. In a society where there is very little customer service, Vinh and Steve went out of their way to make sure I was happy. In the past they have put in a new furnace and AC for me. They are always professional and responsive. Would definitely recommend!!

Jessica Ramirez
Jessica Ramirez
★★★★★ Jan 20, 1970

Bought a whole new ac/ heat system last summer and they ended up having to custom build one for our home and they did so as no extra charge to us and the whole experience from start to finish was nothing but top notch with these guys. They worked for 7 hours non stop at my home despite that I kept telling them they were welcome to take a break or go have some lunch and come back afterwards but no they wanted to get in and get the Job done and they did a wonderful job with every single step. I will definitely be a customer for life with this company! Thank yall for everything 🙏

Richard leininger
Richard leininger
★☆☆☆☆ Jan 20, 1970

This is a warring to anyone that needs HVAC service if you use this company they will essentially extort you and charge you for things at an extreme rate and lie about hours worked. We utilize this company due to the suggestion of a relative The tech spent an hour and a half the first day refused to receive payment would not tell us how much we owed, said that we needed heating tape but he didn't have it at the time but would come back and apply it no problem in the next few days. (THIS WAS A PLOY TO COME BACK OUT AND CHARGE MORE) Time went by we never heard anything from them no one would tell us what things cost he eventually shows up after my wife contacts them and schedules it. The tech applies the heat tape, again doesn't tell us how much anything costs and leaves. We receive a bill for $888!!! They lied about the hours spent in my home. This company charged me $250 for heating tape that from my research costs between $20 and $60 on Amazon. We were charged for at least 1 hour of labor that never occurred at $150 and hour the time spent on site is documented on ring doorbell of him slowly carrying his gear in and out of my house to drag the time out I'm guessing. however even that didn't amount to all the hours they claim. DO NOT DO BUSINESS WITH THEM. I DON'T WANT ANYONE ELSE TO FALL VICTIM TO WHAT THESE PEOPLE ARE DOING. It's a shame I wonder how many people have fallen victim to this fraud!

Joshua Smith
Joshua Smith
★★★★★ Jan 20, 1970

My Dad had an amazing experience with Apollo Heating and Air when he called for emergency HVAC system repair. My mechanic Dave was on time, kind, professional and had our HVAC System up and running in less than an hour! Highly Recommend. Thanks Apollo!

David T
David T
★☆☆☆☆ Jan 20, 1970

I normally love their service but today they didn't have time to come out and diagnose my unit. So my home insurance could pay for a new unit. They told me I had to call somebody else. I was gonna buy a new unit from them today, but they told me to go someplace else. The lady on the phone did not want my business.

Rebecca's Blog and Reviews
Rebecca's Blog and Reviews
★☆☆☆☆ Jan 20, 1970

A guy came in 2017 and supposedly fix our gas heater but this month we got some one from a company close by and they told us they did a poor job there was a wire that was connected wrong and damage the heater so no

Sirena Ojeda
Sirena Ojeda
★★★★★ Jan 19, 1970

Great customer service. Very knowledgable and easy to understand. I recommend Apollo for all your heating and air conditioning needs!

Cassie Herrera
Cassie Herrera
★★★★★ Jan 19, 1970

Apollo is AMAZING! Great people, quality work, affordable prices - what more could you ask for? I definitely recommend calling Apollo for all you heating and cooling needs!

Peter Voordepoorte
Peter Voordepoorte
★★★★☆ Jan 19, 1970

I hired Apollo to replace a heat pump, air handler, humidifier and thermostat. I selected Apollo after reading many reviews, checking a few references and a slight preference for Carrier equipment. There bid was very competitive compared to two other contractors. Patrick and Tim performed the install. They were very professional and experienced. They took care to keep my home clean and the install was done in a very professional manner. After the install, Tim walked me through the install and its use. Its now two weeks after the install and system is working perfectly. Update: I decided to lower my review to 4 stars. Equipment install I described above was great and a year later is running great. However, the insulation that was reinstalled around my ductwork came undone. I've had Apollo back on two occasions to reinstall it properly with no success. I'll take care of it myself but not to happy about it!

Kathy Hinkelman
Kathy Hinkelman
★★★★★ Jan 19, 1970

Our air conditioning system stopped working on Tuesday. I called Apollo on Wednesday and they were able to send a technician to our house that afternoon. I was told the technician would arrive between 2:00 - 4:00 pm and that I would be called first. At around 2:15 pm I received a call from Patricia who said she would arrive in about 20 minutes. Upon arrival, she was in a mask as required. Patricia was friendly, professional, and found the issue quickly (the capacitor). She also did a thorough check of all the systems, performed a cleaning of the coils (which hasn't been cleaned for 10 years) and left us with a working unit that was more efficient. I am extremely happy with the service provided.

Paul Whitemarsh
Paul Whitemarsh
★★★★★ Jan 19, 1970

Old HVAC unit went down & Apollo responded quickly even though the timing wasn't good for our main contact he sent Eric who could not have been anymore responsive & helpful.

Bill Astley
Bill Astley
★☆☆☆☆ Jan 19, 1970

The original new construction HVAC system install in my home was done by Apollo about eight years ago. The system design is poorly done resulting in uneven heating throughout the house. Recently and in the last few years the flexible ducting separates from the registers and manifolds so the conditioned air is blown into the attic space, not in house. Tape was used instead of the large zip ties to attach the ducting.

Lyda Zeller
Lyda Zeller
★★★★★ Jan 19, 1970

Thank you Alex for the great job of servicing out mini split units. Alex performed steps that none of the other techs had ever done. Worked clean - didn't leave any mess behind of any kind. Hope we get him in the spring for our spring servicing.

Traci Chapman
Traci Chapman
★★★★★ Jan 19, 1970

Ruben is great. Super friendly, he knows our house and does his job with with pride!

Timothy Dove
Timothy Dove
★★★★★ Jan 19, 1970

Miguel is a polite, professional serviceman, and I have every confidence that he performed a thorough inspection of my HVAC system, and noted areas that needed additional action. I recommend him and Apollo for all service work.

John Bloom
John Bloom
★★★★★ Jan 19, 1970

I have used Apollo to service my heating/AC system for years and can heartily recommend them to anyone. They are courteous, timely, and most importantly competent.

Sarah Sonderland
Sarah Sonderland
★★★★★ Jan 19, 1970

Our A/C was no longer working, so my husband contacted Apollo. We were able to get an appt very fast. Juan was our HVAC technician & he was amazing! He was able to figure out the issue immediately and fixed it. He is very knowledgeable on what he does. He explained everything in great detail, which was very nice so I knew what happened. If we have any issues in the future, we’d love Juan to be our HVAC technician. Thank you again!

M Whitney
M Whitney
★★★★★ Jan 19, 1970

I had a few questions about my invoice and Cruz was so helpful with explaining it and the planned service program. Thanks again Cruz for being so patient with me and all my questions.

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