Reviews (100)
They helped us solve the problem with AC wiring. Great services!
Outstanding service from the HVAC technician. Would definitely recommend and use the service again
All the 5 things mentioned above are true for the service I received from you. I will add one more thing: remarkable dedication and responsibility. When my HVAC stopped running after Mike and Abidaya had left - and that was after they did necessary trouble shooting step by step, diagnosed and repaired, and made the system running - Mike patiently talked to me on the phone several times, advised me to do this and that. When it still didn’t run, he said he would come after 5 pm. He came and continued trouble shooting. When he found another problem they didn’t anticipate in the morning and repaired it, it was probably passed 7pm on a Friday. He was definitely very tired after already working long hours in different jobs. But he was cooperative and very pleasant till the end, and never frustrated. I will not hesitate calling Northwest for my future needs. Thanks.
Highly recommend. Very Good People, hard workers, finished the job in a timely manner. Professional and knowledgeable. People you can trust. The installers do not guess, if needed they call the owner. Thanks to NW Expert Team from office, sales and installers, Vic
I interviewed 6 companies to replace and install a new furnace and heatpump a/c. I would highly recommend NW heating. Really Great People. Thanks again, Vic
Mike was an absolute professional. He came, diagnosed, and solved my AC issue right away. I would highly recommend Mike and NW Expert Heating. Thank you
Professional, yet friendly, the team at NW Expert Heating and Cooling will take care of your systems and you!
3 years ago had them installed AC unit to my residential house and experience is unforgivable! Price is great but most importantly customer service is amazing. Now they are installing two AC units on our commercial building and once again the experience I’m having is outstanding. They are on time! Very reliable! Can not be more happier! Hopefully be back with more business! Highly recommend!
AC Heat Pump Installation with fair pricing and easy to deal with. Got it done within a week and working well. Great services and excellent customer experience. Thanks! ~ Larry H.
Northwest Expert Heating and Cooling were referred to me. What a wonderful job Chris did. I got a new Armana furnace with a very well priced point. Great customer service and on-time service. My other furnace was 19 years old. I'll be referring you to my friends and family.
Northwest Expert Heating replaced my furnace and water heater. The experience was awesome from the first Service visit to completion of installation. Highly recommend Northwest Expert for all your A/C heating needs. Thank you NW Expert!!!! Great job
I used Northwest Hearing and Cooling for a new installation of a heat pump and a replacement of my old furnace. The installers showed up on time as expected, and were thoroughly professional with their work! The installers were able to accommodate my requests with where to install the heat pump, and how to run the lineset to make it look good in a high traffic area! Guys did great work, my house is now comfortable no matter the outside temp, and it was all done at a reasonable price. Definitely recommend!
Had a faulty part which was no fault of this company. I called and had a tech out 3 days later. They diagnosed problem quickly. Part came in and was replaced quickly. Techs were on time or early everytime, Very professional and communicated very well by cell and text. It was an excellent experience.
Timely, professional and quick. He went above and beyond to make sure our ductless minisplit was working top notch.
Tech that come out today was fantastic!!! Very knowledgeable and gave me advice on keeping my AC unit healthy.
I've had Northwest Expert Heating out twice in the last six months, and I didn't think twice about who to call the second time. They've installed a new furnace and a heat pump for me in the past six months, and they did so quickly and cheerfully. I've had two wonderful Ukrainian crews come out to replace my old furnace, and beyond being competent they were respectful and kind people overall, which isn't something you necessarily NEED in an HVAC guy but... it doesn't hurt right? When my furnace I had a small issue right after they install crew left and the furnace didn't work. I called and they sent someone out that same day to solve the issue. I haven't had an issue since. I also had an issue with my heat pump right after installation, and they sent someone out within hours of me calling. So if you have an issue, don't expect it to be an issue for long. Five stars for these guys. I hope I don't need their services for a long time, but I'm sad I won't get to do business with them in the meantime.
On time, fast and efficient. Can't ask more of a service. Obediah the technician is A one. He found a problem and solved it. This is my go to company for everything HVAC.
Great to work with from the scheduling process to the initial visit to the install. Everyone was super friendly and professional. Their pricing was well below the other quotes we received and they were able to install a new furnace, water heater and air conditioner within a week. On site about 6 hours with little disruption to us. Highly recommend!
Installation on our new HVAC, Furnace, Ductless Daikin units and tankless water heater was very fast. The installers did a great job. Even better we had a few concerns after installation and the company was out very fast to address those concerns. Definitely recommend this local Federal Way company. We will be doing our maintenance with them as well.
Efficient, professional, communicated well, and got the job done. Returned to address a small issue quickly and without question and completely resolved it.