Need HVAC repair in the Savannah or Hilton Head?
Find HVAC Repair
PlumberPlumber

Keil Plumbing & Heating Inc

★★★★☆ 4.1/5 (33 reviews)
2507 Willard Rd, Richmond, VA 23294 (804) 672-9180 Website
Keil Plumbing & Heating Inc Keil Plumbing & Heating Inc

Reviews (33)

reda zalamit
reda zalamit
★☆☆☆☆ Jan 20, 1970

Please be careful those guys are crazy!! the guy I got fixing my sink keeps yelling when he's working and they charge too much he worked just 1hr and he charge me for 2 hrs because he got dispatched 1 hr before he got to my location

Evan Myers
Evan Myers
★★★★★ Jan 20, 1970

Keil Plumbing & Heating was very quick to answer my call and send someone out to fix my issue. If they didn't have the part with them, they made sure to get it and get the job done right. They were professional, knowledgeable and performed quality work in a timely manner.

Ritu Madan
Ritu Madan
★☆☆☆☆ Jan 20, 1970

Rogue extortionist company. Beware, they overcharge for their time as many reviewers have said before

Lisa Jo Lawrence
Lisa Jo Lawrence
★★★★★ Jan 20, 1970

Keil is the best

jennifer edwards
jennifer edwards
★☆☆☆☆ Jan 20, 1970

Absolutely do not recommend. Keil replaced our kitchen faucet in 2018. In August 2021 and again in May 2022, the faucet became loose to the countertop. After extensive conversations with another plumber and Delta faucets, we learned that Keil did not follow the installation instructions that came with the faucet. As a result, Keil damaged the faucet beyond repair. As a one time courtesy, Delta was gracious to provide us a new faucet even though the faucet failed due to plumber negligence. After speaking with Brian at Keil, they now want to charge us another $260 to install the new faucet. The faucet failed due to their error and they are refusing to make it right. Keil is a company that doesn’t stand behind their work and we would not recommend them to anyone. Epic fail all around on their part.

Aram Hakobyan
Aram Hakobyan
★★★★★ Jan 20, 1970

These guys replaced our broken water heater. They did the job on the same day we called, for a reasonable price, and were very professional. Highly recommend.

Jamie Wagstaff
Jamie Wagstaff
★★★★★ Jan 20, 1970

I called and they came out immediately to take a look at my hot water problem. Within 2 days they came to replace it. Excellent service. We have been using them over 25 years and their work is dependable.

Tammy Battista
Tammy Battista
★★★★★ Jan 20, 1970

They helped us with a big situation. They were on top of their game! Easy to deal with and good communication! I highly recommend them!!

Annie George
Annie George
★☆☆☆☆ Jan 20, 1970

Called them to diagnose leak in the bathroom. I mentioned the potential root cause. They checked the place and said nothing wrong and to get the root cause fixed. Well I wanted to ensure there was nothing wrong in the plumbing and that is why I called. But they charged me a whooping $95 for doing nothing for 10 mins and a response to fix the root cause. The price is outrageous. They would not even budge to reduce the price.The front desk service is even more horrible. She just threatens you to either pay or bear the consequences. Wow!! Will never employ them whatsoever. I do not want free service but I do not expect outrageous charges either. I would have gladly paid $25 to $30 but not $95. NEVER AGAIN!! In response to owner's comment: If these "hidden" charges were quoted to me the first time I called, I would have made an informed decision. Please be transparent with your customers. Also I do not like to waste anybody's time. My time is equally precious and so is my hard earned money. If it was justified, I would have happily paid.

Chelsea Fowler
Chelsea Fowler
★☆☆☆☆ Jan 19, 1970

After making an appointment with this company and giving the female I spoke with my address I was called the DAY OF MY APPOINTMENT to be told they don’t service my area. How come when you have someone’s full address zip code and city you don’t tell them the day you’re making the appointment that it’s too far? Beyond upset that I rushed home for nothing!

Patrick Gravel
Patrick Gravel
★★★★★ Jan 19, 1970

Keil replaced my main water line without ripping up my front yard, and was much cheaper than the more destructive option. They were fast, courteous, professional and dealt with all the variables that come with these types of projects very efficiently.

Amy Ford
Amy Ford
★★★★★ Jan 19, 1970

Expensive Labor but Always do the Best work!

Donna Justis
Donna Justis
★★★★★ Jan 19, 1970

Great service!

Brian Cruse
Brian Cruse
★★★★★ Jan 19, 1970

I needed 2 hose bibbs (spigots) replaced as well as 2 shut-off valves installed for them and called Keil on the recommendation of a friend. They gave me a very accurate quote for the work and came out the next day to replace them. They worked around my schedule and were prompt on the arrival time. The technician was very professional and discussed some different options regarding the repairs. He then gave me the final cost for the work and did a really great job installing new piping, the shut-off valves and new bibbs. A+ experience overall!

Mike Rzeminski
Mike Rzeminski
★★★★★ Jan 19, 1970

Fixed both of my drain issues in my showers quickly. They were both leaking due to poor installation. Thanks!

Sean
Sean
★☆☆☆☆ Jan 19, 1970

Came to fix a clogged toilet, fixed the clog in the toilet for $175, but broke the shower as they washed their tools in the tub after. We discovered not long after they left that the valve was broken. I called the company, described what happened, and had them return to take a look at the issue, but they stated they would charge us to fix what they broke after inspecting it. I decided to pay another plumbing company to do the work to fix what they broke and not give another dollar to them. I did not have a problem with the toilet fee, and they were able to get there the same day for the fix, but cannot stand being ripped off by having them break something and try to get me to pay to have it repaired.

Debbie Peters
Debbie Peters
★★★★★ Jan 19, 1970

Very reasonable pricing. Very friendly and efficient. Very quick response to our call. Keil Plumbing is now our plumber of choice.

Paul Jacobs
Paul Jacobs
★★★★★ Jan 19, 1970

Keil replaced our entire HVAC system (including rooftop compressors) and did it in 1 1/2 days very efficiently and neatly. They were tops and we’ll use them again for other needs.

Justin Rastberger
Justin Rastberger
★★★★★ Jan 19, 1970

Nat came out as a second opinion behind Michael and Sons for an HVAC issue. His recommendation for what needed to be done was spot on and 50% less then M&S. Honest company, not looking to sell you anything you don’t need. Highly recommend.

Elliott revere
Elliott revere
★★★★★ Jan 19, 1970

I called keil because I needed a remodeling after I moved to my new home and on the same day they came out and did everything I wanted and more. The price was awesome and the work was even better. Highly recommend.

Need HVAC repair in the Savannah or Hilton Head?

We've partner with Old Coast, the best rated HVAC company in Savannah and Hilton Head. Mention findhvacrepair.com and get a 5% discount on your first service call.