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Hungerford Heating & Cooling

★★★½☆ 3.6/5 (28 reviews)
1604 E Broad St, Richmond, VA 23219 (804) 648-4703 Website
Hungerford Heating & Cooling Hungerford Heating & Cooling Hungerford Heating & Cooling Hungerford Heating & Cooling

Reviews (28)

340swoop
340swoop
★★★★★ Jan 20, 1970

I recently had Hungerford install a Space Pak/high velocity system. I was incredibly impressed with the installers, not only did they put plastic on all the floors, but they wore protective boots and cleaned up every day before leaving. The work started the day and time they told me and was done on time as well and on budget. They also suggested some items that would not only save me money but make the system for efficient. They also installed a gas boiler for me in the city. Top notch, 5-star team.

Vernon Walton
Vernon Walton
★★★★★ Jan 20, 1970

Mr Chuck showed up and went to work immediately. He was very professional and courteous. He got into out attic area which is very tough to do and got our HVAC up and running in short order. He saved us thousands of dollars in costs by giving us the best information and service on the spot. Highly recommend!!

Regan Carter
Regan Carter
★★★★★ Jan 20, 1970

Met with Chuck from Hungerford. He was extremely professional, honest, personable, and knowledgable about his trade. Called Hungerford to get a second opinion after dealing with a local competitor. Chuck fixed the problem within the hour for a fraction of the price. Will absolutely do business again, and am signing up for the yearly HVAC inspection.

Jon 1
Jon 1
★★★★★ Jan 20, 1970

Outstanding service from a local business that cares. Had fueling needs for the V Day holiday and hungerford ensured our flowers stayed chilled for the big holiday. Everyone we interacted with was professional and kind. Couldn't have been happier using them. -JD

Dennis Williams
Dennis Williams
★★★★★ Jan 20, 1970

Always there when you need them!!

Pamela Smith
Pamela Smith
★☆☆☆☆ Jan 20, 1970

The man came in to fix the furnace. He brought no tools he stayed 15mins and did absolutely nothing!

Stacey
Stacey
★★★★★ Jan 20, 1970

The best, as I'm sure they have always been, since day one!

Kyle
Kyle
★★★★☆ Jan 20, 1970

Helped me out when Woodfin couldn't make it out. Greatly appreciated.

Paul Lusk
Paul Lusk
★☆☆☆☆ Jan 19, 1970

A company driver came to my house by mistake. He clearly can't read the four large numbers posted on the house. He had already deployed the fuel hose from the truck when he realized he was in the wrong place. Instead of reeling it back in, he drove off with the entire length hitting everything in its path. I would appreciate it if this company would keep substandard employees off of public roads and private property. I'm glad the hose didn't hit anything living!!!

Brian Jones
Brian Jones
★☆☆☆☆ Jan 19, 1970

I don't know why I am getting this request to review your service when I have never done business with your company. Please stop sending me texts. You are wasting my time thanks.

Eric Brown
Eric Brown
★★★★★ Jan 19, 1970

Love these guys, took care of me more then they needed 2. I'm a customer for life. Use them and u will be 2.

Roy Cook
Roy Cook
★☆☆☆☆ Jan 19, 1970

I had new indoor and outdoor units installed and they cannot keep my house at the desired temperature. They run almost constantly and on a 75 degree day I can't get the temperature in my house down to 70. They have been out several times with different reasons why it's not working properly. SAVE YOUR MONEY AND GO ELSEWHERE. If you use Hungerfords, get the higher ton or higher SEER even when they recommend against it!

Juice Dajack
Juice Dajack
★☆☆☆☆ Jan 19, 1970

Hungerford service is the worst. 8 am heat was working fine. 8:10 am Hungerford delivered oil. 8:20 only cold air is blowing thru vents. I go under house reset system twice,still cold air. Call Hungerford . Lady on phone was very nice. We're going to have a tech come and get you heat right away. Tech came walk around outside my house. Gave me a quote for $2600. Did absolutely nothing Now I have 200 gallons of oil I cant use. A. night ago house was warm and cozy 1 nightlater after their delivery we using space heaters and oven to warm house. So i chose service not listed. Cause none was provided. . And charge me for service call Hungerford will never get another penny from me I wouldnt recommend them to anyone for anything

Donna Jones
Donna Jones
★★★★☆ Jan 19, 1970

Chuck was a good technician even though my heating system was declared unusable still a question what do I do now?

Mae Sams
Mae Sams
★☆☆☆☆ Jan 19, 1970

I had 2 guys come out to look at my oil furnace because it wasn't working at all. I was told that I needed a new motor and cleaning, which would cost over $2100. I asked one of the guys for the cost of the part, he said, he didn't know bcus the part and labor was automatically combined. I do know that he charged approx $600 to clean my furnace, so I guess the rest was for the part and labor. I called another company..paid $200+ for the part, and $250 for labor. This is a big difference from $2100, minus cleaning. I will not call Hungerford again. I don't see honesty at all!

The Jersey Girl
The Jersey Girl
★★★★★ Jan 19, 1970

Grateful to tech for getting my ac up and running on this Saturday afternoon. Special thanks to Monica for awesome customer service and making it happen!!

Dotty Kelly
Dotty Kelly
★☆☆☆☆ Jan 19, 1970

Wow they have a driver who cut off traffic on 05/13/2020 in one of their company oil trucks that came onto Interstate I-64 that came off the exit to merge onto the highway right by the P.O. white interchange.. right before exit 185 Staples Mill Rd Cut us off around 8:30am then cut off the vehicle to our right lane and even flicked off everyone with his left middle finger as people was passing. There is no way I would want anyone with that type of non-professional dangerous behavior doing any type of oil delivery or work on anything that I own. During these times it’s extremely sad to this type of behavior from someone driving a vehicle containing flammable fluid.

David Phillips
David Phillips
★★★★★ Jan 19, 1970

I have been using Hungerford for several years now after having a bad experience with another company. They have always been excellent about getting oil to me when I needed it- even same day when necessary. I recently called them for an issue with the burner not staying lit. Jason came out and had it fixed in no time. Then he took the time to explain what was wrong and how he fixed it. I would recommend Hungerford and Jason to anyone.

Paul DElia
Paul DElia
★★★★★ Jan 19, 1970

Always the best hands down...and I love their calendars!!

TCES PTA
TCES PTA
★☆☆☆☆ Jan 19, 1970

Horrible service. Had two different technicians come look at our oil furnace because of a strong oil smell in our garage. Neither could figure out what was wrong but on each occasion the tech told us to buy air fresheners to cover the smell rather than figure out what was going on. Completely unqualified and unprofessional employees.

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