Reviews (42)
We made an online inquiry on a Sunday morning for emergency service, and we called and left a voicemail following up. It’s now Thursday and we haven’t heard anything. It was a holiday weekend so I assumed maybe out of town or something but it’s two days past the holiday now! We went with another company who was very responsive same day.
These guys are GREAT! I recommend Free Zone to anyone with hvac needs. They were very professional and did a fast heatpump installation during the hottest days of summer. They are reliable and very conscientious and friendly. Free Zone is the way to go!
Scheduled a next day diagnostic and Johnathan came right on time. He quickly figured out the issue and gave us a quote to repair the contactor on the outside AC unit. The price was a little on the high side to repair ($449) and warranty for a year but I suppose you're paying for the expertise. He quickly replaced it for us fixing our issue within 30 minutes. Very polite and professional.
Free Zone staff removed my old HVAC system, which included the outdoor unit, oil furnace, air handler, oil tank, oil stand, duct system and registers. The new system was installed and is working properly. Their staff conducted themselves in a professional manner and completed the installation one day early. I received five different quotes and Free Zone estimate was self-explanatory which made it easy for me to award Free Zone said contract. I am truly a satisfied customer and will recommend Free Zone to anyone who is looking for a HVAC company for service, or HVAC installation.
Heat Pump Replacement System
Great communicators Showed up on time. The team was neat and quiet. The installation was done in a day without any scuffs or scratches to walls or woodwork. I liked that this is a family owned business. Owner, Carlos came on site to oversee installation. Son, Jayson was my contact and always available. I highly recommend Freezone Heating and Cooling.
Capacitor problem was diagnosed during routine, seasonal tune-up maintenance call. I was charged $275 to replace the diagnosed bad capacitor with a $10 one carried on the truck. Not happy😒
Jonathan was very helpful, honest and knowledgeable. Have been using them for a few years now they have the best prices in the area. Very highly recommend
christopher is , he was respectful, courteous and answered my questions. Very good company to work with in my book!
Very friendly and helpful definitely would recommend to other people
The service manager Jonathan was very detailed and professional in his knowledge of the services we requested
Jonathan was positive and courteous during the entire process. He kept me informed by phone and kept his word on timing. He’s knowledgeable and is passionate about serving his client’s needs! Excellent!
The home was not cooling properly, called Sunday evening, thinking I am going to get a voicemail and I actually was able to speak to a technician who was able to get someone to my home Monday. Jonathan, the technician came on time and was able to fix the issue, but not only that, he was respectful, courteous and answered my questions. Very good company to work with in my book!
Excellent technician who answered my questions and explained system questions for me!
Great service. Military discount. Fast installation. Zero financing options and we got a Trane!
I called freezone for a clogged drain in the AC system and he was fast and efficient
Almost happy - Christopher is fantastic, but the a/c works to cold in some areas, and not so good in office and bedroom. Chris has tried to fix - I am going to call him again
Professional and trustworthy!
I've use Freezone over the past few years and their service has been excllent each time.
Great team to work with. Thorough and professional all through out the process.