Reviews (100)
These guys came in on time and finished the job quick. That's about the nicest thing I can say about them because the work they did was shoddy and they didn't clean up after themselves. First off, they left after "completing" the job of installing a utility sink. When I went into the crawl space to check their work, I noticed they'd left all the trash and wood shavings from the work they did. Also, they had to lower some insulation to access the pipe throughpoint and they didn't even put the insulation back. About a foot of it was soaking wet. I will say that when I called to have them come back and clean up, they had the technicians come out the same day to take care of it, which was nice. They even replaced the bit of insulation that was wet, although that was somewhat begrudgingly agreed to. Second, and much more of an issue than just cleaning up after themselves, is the work they did didn't even last the day. By 8pm that night the drain pipe connection broke which leads me to question the quality of the rest of the work they did. Can't believe I paid $1,356 to deal with this headache. I just hope they come fix this soon, because I've got other things to deal with besides worrying about something that should've been done right the first time.
Great professional staff. Chris and JD did a great job installation my new HVAC unit. A+
Our tech, Brian , was outstanding. Thorough with his maintenance on our (2) units and very polite and helpful
After getting the run around for Precious days, from a company I have used before, I Had to get help, bc water from my AC unit had backed up, causing a partial ceiling collapse in my DR, with water going under the house as well! I had already gotten a company out to deal with the water damage,& after calling Numerous companies, I called Bradley Mechanical,& they had me set up with a Wonderful Serviceman, who was out that afternoon, calling to say he was on his way, as well as texting me a picture of who to expect, & a map showing his trip here,& how long he’d be in arriving to the minute! Patience, Professionalism,Pleasant, Thorough in explaining everything,& Actual Care for my situation-I’ve Not seen that in Such a Long time! Several days later, what we Thought was a repeat issue, ended up being different, noticed bc I Had to run my AC This time, as opposed to Not having it on the first round which made me ill, with the 2nd round of water cleaning being set up-Once again they came out the Same day,& were Just as wonderful as the first time!!! I have to give the Wonderful, Patient, Caring, Professional, Personable,& Amazing Women in the office, juggling everything to meet the needs of customers a Huge Thank You, as well!!! They’ve got My business, & My Recommendations to others not knowing who to call, for Life!!!
Sales rep indicated they had 0% financing available prior to signing contract for new system then I get a call next day indicating that equipment didn’t qualify. They also said existing equipment would be serviced the next day. Instead, the next day I get a call saying it would be the following day between 2 and 5. They missed that window as well even after I called them to verify appointment when no one came in the first two hours. They managed to send a sales rep in a matter of hours, but apparently it’s days to have service completed.
Dijon and his assistant were on time, very professional and very respectful of our time.
Our. technician was very professional and thorough with his diagnosis of our issues. He explained his findings and recommendations. We were happy with the outstanding service from Bradley Mechanical.
Always courteous, professional and helpful. Highly recommend this business
We had 2 AC systems serviced for the summer. The technician was very friendly and answered all my questions. would recommend them to anyone.
Have been a customer of Bradley Mechanical for many years now. They consistently provide top notch service and have kept my system running at peak efficiency. Courteous and friendly employees provide great explanations of what was done and any recommendations. Outstanding company!
All of the technicians that have come to my house have been very nice. They are always on time and I don't feel like I am being cheated. I trust Bradley Mechanical.
This service was semi annual maintenance. The tech was on time and professional, very thorough and knowledgeable. Know my unit old - Tech confirmed there is a leak & coolant low. The cost to find leak replenish coolant not including the repair of leak was more than I want to invest on this older unit. just paid $285 in May for repair. Will be contacting Bradley and a couple of companies for estimates to replace unit.
Bradley Mechanical always sends knowledgeable technicians who do a wonderful job. They are professional and respectful.
Steve was very professional and went above and beyond to make sure my systems runs great. He was able to answer all my questions and teach me something new. I would recommend the maintenance from Bradley Mechanical.
Have used Bradley for years. The techs are pleasant to work with and always on time.
Technician was very friendly & serviced my HVAC very professionally. Would recommend to my friends.
Always professional, efficient, and on time. Highly recommend!
First business we've used that is very loyal and truly cares for the customer.
Yes I would use this business the representative was friendly, and gave me a lot of information and he spoke with experience not just a salesman
We had signs of a water leak in our ceiling - they came out the day I called and inspected everything thoroughly!