Reviews (100)
Worst company ever. They came out to give me an estimate on ductwork repair. Technician Ryan said I needed all new ductwork and said he'd email me an estimate. Never heard back! Left messages and emails with NO response. Went with a different company who said it only needed a simple repair and got it fixed the next day.
Their driver drove, at times reaching 10 mph below the speed limit, for 8 miles with a huge line of cars behind them. They passed multiple very good places with above sufficient space to pull over and let people pass. Very unprofessional and discourteous behavior from these people.
While the office staff is nice, The actual work is by far the worst from any hvac company I have ever worked with. I had two townhomes built with edge homes and both used sky lake, both had gas leaks on the furnace, both had ventilation issues and ac issues. Techs don’t show up on time, one of the townhomes had zero air flow in the upstairs and it took them over a month in the summer to solve it.
I am very impressed with Lucy. She always has a positive attitude and is willing to help. It does not matter what time or day it is. Great customer service!
Jarron was great helping us with our heating system problem. Thanks Jarron!!
Always a quick response and always great at fixing stuff. They do a great job!
Skylake was excellent, prompt, and friendly. The technician, Dan, took care of our problem and explained everything. I highly recommend this company.
Service person was very knowledgeable and friendly. He was happy to explain what he had fixed and was so quick. I'm so impressed!
Just amazing service! I am so impressed and excited to work with them in the future.
This was the best HVAC experience we have ever had. Dan was as on time, courteous, explained everything before beginning work. Our furnace stopped working right as the temp began to drop for the season. He quickly diagnosed the problem, took detailed photos and completed the repairs without leaving a mess. He also took time to educate about the importance of maintenance. We will be using them again if we need to.
Skylake Heating and Air are awesome! I called to have my tankless water heater flushed and routine maintenance on the HVAC system completed. They were able to come out the very next day to take care of everything. Very professional and friendly. Great to work with.
Dan from Skylake was really friendly and professional. Serviced our Geothermal HVAC system. Always had good service from Skylake, definitely recommend.
Dan is amazing! He was very on time and did an amazing job fixing our AC. He left the place very clean and shared lots of tips on how to better maintain our HVAC system.
Dan came out to look at our furnace because the air wasn’t reaching our upstairs very effectively. He was able to figure out the problem quickly and fixed it and gave us some tips to prevent it in the future. Highly recommend working with them!
I had them fix my zoning system which I found was done poorly. Wires were hooked up wrong which caused the compressor outside to run non stop. when I asked to have the fee refunded they refused. I paid a lot of money to have the job done right the first time and was charged when i wanted it fixed because it wasn’t done right. I will take my business elsewhere. If you want something done right the first time choose another company.
Jesse was awesome. Give the the guy a raise or promotion. Great service, great at educating us on how to avoid the problem from happening again. Very professional.
I've had some issues with my AC lately so I called a technician to come out and look at everything! He was very thorough and ended up fixing the problem! I could tell he was experienced and he did a great job answering all of my questions. Grateful for good service!
Had a repair guy come out 4 times to fix my unit. Filled the coolant each time and by the last time he said “ it must be leaking, I thought it was really weird that it was low every time.” The last time he unplugged the breaker safety switchout side of the home and never plugged it back in, he left the switch sitting on top of the box.Tried to call after hours my no response. Horrible service.
Had an amazing experience with the Skylake team! They promptly followed up with me and gave me a window of time for the tech and updated me when the tech was delayed. The tech diagnosed the problem and fixed it quickly and was super helpful in giving ideas and ensuring the maximum lifespan of our HVAC system! Highly recommend!
They were fast and efficient coming out to repair our A/C. We will definitely use them next time we need A/C services.