Reviews (57)
These guys are the best. Super responsive and helpful.
Monarch is always a pleasure to work with. They let you know when they will be there and they are on time. Very professional. Thanks for saving us from a very cold night!!!
Super well informed to give us a diagnostic and got our heater up and running within mins of stepping through our door. Very grateful for his services.
We’ve been with Monarch for 6 years now and look forward to using them for many more. They provide excellent service and are extremely trustworthy.
WOW!! did not even look at my furnace, was told was leaving old one behind because it would not come out with out even looking at it. Several thousand more than every other quote for inferior equipment. He has a 2021 Toyota Tundra that he feels you need to pay for. Does bare minimum for insane profit..
After coming to my home in Sugarhouse and working out a verbal quote, to be followed by a formal quote, Victoria called to tell me that they would only allow me to pay by cash, although the majority of their customers pay via credit card (according to her). She explained that they deemed me a risk because I had mentioned in passing that I enjoy using my Chase Sapphire card because I gain points and because it extends the manufacturers warranty (in this case a Carrier AC unit) an extra year on most things. I'm quite certain it isn't legal to discriminate/target one particular customer (much less a minority) in that way based on nothing material, but perhaps it saved me a headache, since she also revealed that they had been sued 4 times in that last two years for shoddy workmanship, and had somehow deemed my desire to pay with a credit card as an indication that I may try to avoid paying for the AC unit? I've never been more blown away during the course of trying to gain a quote and have something installed in my home. I guess I'll have central air installed by one of the other 40 professional acting HVAC businesses in the area.
Tano was professional, friendly and fast. The price was very reasonable. He came to my home at 11:00 pm because my furnace was blowing cold air (less than 30 degrees outside and dropping) he had it repaired quickly and the price was far less than other Hvac cos wanted just to come out. Thank you so much Tano you’re my hero!
Monarch's technician Tono was a class act. Courteous and professional, he provided helpful tips and sought to build a relationship with a potential customer instead of being out to make a quick buck. Monarch responded quickly when we needed a pro.
Taano arrived within 30 mins from calling Monarch Heating and Air Conditioning. No holidays or emergency fee was charged (I called at 8:30 pm on memorial day). He was respectful, professional, and kind. Will be recommending them to everyone.
Phenomenal service. He came out quickly, answered all of our questions, took the time to explain all of the workings, and had a feeling of warm professionalism. The company does not charge an emergency or holiday fee.
I highly recommend Monarch. I've been using them for the last 3 years for my AC & Heater checkups and repairs. Fair cost with excellent customer service! Do yourself a favor & give them a call. They'll take great care of you!
Good and quick service.
I need a 10 star option!! We had our water heater spraying water everywhere... Monarch to the rescue! Within 3 hours, we were back in business with a new water heater! Thanks Taano and Victoria... wouldn’t consider anyone else for our HVAC needs!
Taano is an excellent, knowledgeable professional and easy to work with. He answers questions patiently and is very transparent and fair. They schedule to come out quicker than any HVAC company I’ve ever worked with or tried to work with. I originally asked for my furnace to be checked before turning it on this winter. At that time, Taano recommended some preventative maintenance and I took his advice and had the inducer motor replaced. When my furnace stopped working just a couple months later, they came out next day and did not charge me for cleaning the sensor which fixed the issue.
This company was very professional and helpful. They helped fixed a problem that another company caused. I can't express how grateful I am.
Monarch Heating and Air Conditioning has helped me and several of my clients. They are true professionals, fairly priced, and knowledgeable in their field! I highly recommend their services for all things HVAC.
I can’t say enough good things about the quality of service, the responsiveness and value we receive from Monarch. They’ve always returned calls and texts within the hour and they make time for urgent calls. We’ve had the AC out and they’ve responded quickly. They’ve even taken phone calls and helped us save a service visit when it wasn’t required. Most recently we hired them to install a gas line for a dryer and they came the next day and squeezed the install in after their scheduled jobs. Most contractors we called were weeks out to get the job done and Monarch came the same day. Taano is amazing technician. I will definitely be using Monarch for all HVAC needs.
Monarch installed a new natural gas furnace unit with blower that also controlled central air in my 5400 square foot commercial property without a hitch. We went with a WiFi controlled ecobee wall thermostat was n the upgrade and also installed 2 UV lights for any bacteria in the ductwork which had two legs coming off the main plenum. The Carrier brand unit runs today now about 3 years plus later as if it was just installed. With the upgrades that Mr Martinez did for us our gas bill and electric bill paid for the unit and it runs like new. Also came with a 10 year warranty on unit but I know it will last longer!! Use Monarch at any level and any cost. Your service will not only be right the first time but maintained like it should be Michael Treadway happy customer
I would definitely recommend Monarch Heating and Air to help with any of your heating and cooling needs or problems. They are very trust worthy and honest with their recommendations. Their customer service is dependable and reliable.
We have known Taano and his integrity for over six years. I would highly recommend them to anyone who would like honest opinions and a quality service or install. Wayne R