Reviews (100)
I recently had sewer issues and Luke with iRepair was great. He arrived on time and was very professional. He quickly found the issue and had me back up and running that day.
This is an amazing company. They stayed late so id have heat. They went the extra mile for me. Peter and Jason are the best. I will never go anywhere else. Thanks for all your hard work.
Absolutely awful experience. This is the third water heater we’ve had replaced through them for our rental properties in the last 6 months and had been overall happy with our experience. However Peter, the tech out at our property today, was rude & incredibly condescending from the moment he called. After the service was done, the tenant called me to say there were no security straps installed on the unit. After reaching out to ask about it, their office reply per the tech was « they only install them if they’re already there, they are willing to go back for an additional $240 and that the tech did not mention installing them as to not «mess around with the price anymore». Since we asked to upgrade to a 50 gal from the 40 he quoted, it makes no sense that he wouldn’t even mention security straps. They are also not willing to honor the coupons on their website (I suggest you take them off if you are not honoring them), nor will they match rates for return customers, which we'd understand if service was better. Disappointed in the quality of service to say the least. Waiting for a call from the owner on this but as a repeat customer we will not be returning.
My son and daughter-in-law are a young couple. They bought their first house, only to have I Repair install a heating system that's far too small for their home, causing their gas bill to skyrocket by hundreds of dollars a month. I Repair did just about everything wrong and has totally screwed them over. The owner, Luke, has been nothing but rude and threatening to them. I'm beyond disgusted with this company. It is sad to think they're probably out there doing terrible-quality work to other unsuspecting, young couples. Shame on I Repair.
I had a terrible experience with this HVAC company. They were highly unprofessional in their conduct and approach. The technicians arrived late and didn't seem to know what they were doing. They made a mess in my home and were not courteous or respectful. When I raised my concerns, they didn't show any willingness to take responsibility or make things right. I feel ripped off by their overpriced services which didn't resolve the issue and left me with the same problem. I would not recommend this company to anyone.
Very unprofessional, threatened my wife that his brother is an attorney after installing way to small of a furnace for our house, causing huge utility bills. Never pulled permits and have had them back 3 times and payed hundreds of extra dollars on a 10,000 dollar furnace an ac set up to have them fix multiple things associated with the new install. After having to file for a permit and pay for it ourselves, which failed inspection. We are now having to pay another company another 10 grand to make it pass inspection, and provide us with the right size of equipment. Very discouraged, and very unprofessional on their part. The owner luke was very attacking, and very unapologetic about their mess up. Having two young kids, and being our first home it's very frustrating to be treated this poorly by a company just trying to take money from people. Would definitely give negative starts if possible.
John came out and found the problem with my furnace, ordered the parts and returned the same day to fix it. He was very professional and knowledgeable about the job. He also noticed that my water heater was leaking and recommended a new one. He promptly got a hold of Paul who was the plumber and they brought in a new water heater and got it installed the same day as well. We have used I Repair for the last 2 years and they are wonderful. Thank you very much John and Paul. I won't be freezing tonight. You guys are the best.
Peter installed a new water heater. He was professional and answered all my questions. I would use this company again
I just don't have the confidence in them as it seems they go for replacement more than repair and they charge a lot. They gave me a price of $2,000 for the part I needed when the next company I called it was $1200 which is what I had been told previously it would be cost approx if the part went out. They do not even bring a tool bag in or test anything to check stuff out. The next company I called brought a tool bag and actually ran some tests and confirmed it was what I thought it was.
Fantastic service! John has incredible, in-depth knowledge, he’s super kind and very thorough, even doing extra things. He noticed my exhaust from my water heater had come apart and was spewing out carbon monoxide. He immediately fixed that before he Began his initial assessment of my non- working furnace. John and Aldo ended up giving is an excellent price for a new furnace and A/C! Thank you God soo much! The Westwood’s
Luke the owner arrived today and saved my family from a potential disaster. He was very honest and didn’t try to up sale me on my VERY old furnace because it was running just fine. I will definitely use this company again.
Spencer did a great job. He was on time, professional, fixed the 2 problems, explained what we can do in the future to take care of the problem ourselves so we wouldn’t have to pay someone to come out. He also installed a shower had for us while he was here. Good value. I highly recommend irepair.
I called and made an appointment to do a water heater flush there ad in hometown values says $29.00 as the guy was coming to my house he said it would be $400.00 don't advertise one price then try to screw your clients. Then you need those who answer the phone to know how to answer questions. I told them I had two tankless water heaters. 1 hours worth of work for 400 is a rip off.
Great company. Came the same day we called. Extremely friendly and showed us everything that needed to be done. Fixed everything in one day.
Great service! Spencer was awesome. Showed up promptly within the given window. Very knowledgeable and even offered to do a few smaller things outside of what I called them for. Will definitely call them again.
Spencer was prompt and through, making sure he checked all potential issues before he left. They also got someone out same day to make sure my system was working. Would recommend!
Greg was awesome! He was nice and professional and ready and willing to answer any questions I had. He was fast and efficient and was great about getting back to me when I called beforehand in a timely manner. Highly recommend his services.
IRepair are crooks! My AC unit is toast and need a new one. They sold us a $20 capacitor for $300. A few bolts and two wires for $300? They misdiagnosed our unit and promised us a full refund if the unit was not repairable. After trying many times to communicate with the owner of whom is the only one to approve refunds we have been ignored and lied to. This is criminal. This is horrible business. Shame on them. Crooks!
Had irepair come out and take a look at my gas fired parts washer determined it was the valve got the valve here In a timely manner and installed I’m very satisfied with their work will use them again
Had them in a while back after furnace wasn't working right. Gave a pretty high quote which I should have listened to my gut and just got a second opinion on. Anyhow, long story short, they did even more "repairs" that didn't even address the issue. After having two other companies come to assess the situation, both said what they didn't wasn't necessary and was very overpriced. One said "you've been taken to the cleaners". To top it all off, I actually had a warranty which the second company said I should ask about (and the third company addressed). Apparently, iRepair has been banned from Carrier's warehouse in Utah due to issues with multiple customers.