Reviews (100)
Casey was very professional and polite. Did the summer maintenance and made sure that everything was correct. Very stand up company. Never an issue and stay true to their word.
Sammy came out to do a maintenance check in our AC unit, he was punctual, professional, and very informative. Thank you for taking care of us! The Bruce’s
Great technicians and front office staff to work with
Fixed my AC and pricing was very reasonable.
Have had several (unfortunate) needs for Air Experts and every single time they do amazing work. 10/10 recommend!
Zachary was very prompt and a great help with getting our AC fixed. We are so thankful!
I have been very impressed with Air Experts. They installed a new HVAC system for me and every technician who came out has been professional, efficient, and knowledgeable. I would not hesitate to recommend them!
They told me I needed another capacitor which would cost 325 and google said the cost of the part was 70 dollar which means there charging me 79 dollars to come out and another 325 to install a part that cost 70 dollars, when I tried to ask Randall what the cost of labor and parts were he was evasive, I mentioned the cost of the part at Home Depot he responded with OK, like he already knew that, and told me I could install it on myself if I would like, the service was terrible and the reviews about them price gouging are accurate. A response to the owners comments, thank you for replying the way you monitor your reviews shows you really care and I want to thank you for taking the time out to go over my concerns I appreciate it. I would like to say if you could include the 79 dollar charge for someone coming out to the service bill it will lead to a better experience, but I can appreciate the expertise and dedication to the craft that you have I still do think 325 dollars is a bit much for something I could watch a 5 minute YouTube video to do but I understand there’s industry standards for the rate, I’ll improve my survey from 1 star to the 3 stars because of your reply.
They did a great job. They went above and beyond.
Very pleased with tech who provided services and honest business.
I've had them out twice now, and they do great work. They are reasonably priced and quick to show up even after hours on Sunday. I would recommend these guys to anyone.
Always on time, professional, and trustworthy. Can’t ask for better!
Starting with Heather who is the scheduler to Sammy the technician, this company was amazing! Totally professional and did amazing work.
Called for an elderly lady about her air conditioning on a super hot day and they were there within an hour! Air is working great in this hot Texas weather!!
Our representative was early and very helpful. I will definitely be using them from now on.
Zach showed up early and found the problem with my AC quickly. He fixed it and didn’t try to push things I don’t really need. He sent suggestions for maintaining the system and was very trustworthy.
They’re always on time, performed outstanding service and informed me with great detail! These guys are awesome!
Prices are overblown. I got other estimates, didn't tell them what was wrong, and I was quoted much less on each of them. Ended up going with a very experienced technician for half the amount I was quoted. Y'all get three stars only because of Casey. He was very nice and knowledgeable.
Casey came by and knew exactly what was going on with our AC unit. He fixed it promptly and got us cool. Great job.
Sammy is very professional and I know when he gets through, the unit(s) will be ready for the season.