Reviews (100)
Collin Barton technician just solved my issue that was previously missed this weeks inspection. Yay! Collin!
Our AC stopped working right when it started getting hot outside - our tech Jacob came in and diagnosed the problem correctly and another tech Collin Barton did a great job executing the repair - they were able to get our parts in a timely matter to fix the issue couldn’t be happier!
Doran installed the AC in my new Hunt Custom Home. Great dedicated staff. The $189 annual maintenance plan gives me peace of mind.
Collin has been such a great help in getting our new A/C running! He’s been to our home multiple times, has persevered well, and is always very knowledgeable and professional.
Doran mechanical team is amazing with great customer service and knowledgeable techs making quick work of our AC & Heating needs.
Doren Mechanical has been excellent!! We had so many unnecessary problems due to the company/manufacturing problems on a brand new AC unit (basically a lemon) that they have fixed every time. They take care of their customers! Our technician, Seth, has been wonderful. Professional, and knowledgeable. We will continue to use this company.
They showed up on time. They checked everything for the upcoming winter and said no issues.
If I could leave a ZERO star for this company I certainly would. This is a joke of a company and I plead to all home building contractors not to use this company. I know it’s all about the money but they are the lowest bid for a reason. The equipment is not at all higher quality. You get what you pay for! My air conditioner was installed less than 3 years ago in a new home and has been out for over a week. They tell me that because it’s under warranty that this particular TXV valve was not in stock through their particular distributor. However, when I called HVAC Champion Distributor/Contractor out of Dallas that represents this particular champion AC, as well as, this certain warranty valve they had 3 TXV valves on the shelf. Also, stating that this particular valve FOR MY WARRANTY had 400 in distribution. This HVAC contractor stated if he did not live 2 1/2 hours away he would fix tomorrow with warranty intact. However, over a week later Doran Mechanical cannot get this certain valve because of warranty stipulations with a manufacture. But another Champion AC representative would have me fixed the next day warranty intact if it wasn’t for distance. Something is not adding up here. From day one I told them that I would in fact pay out of pocket to have this done if that’s what it took. BUT only after me presenting what I researched about the valve and it’s total of 400 in distribution was I offered to pay out of pocket for repair. Really?! Doran Mechanical is a company that should not even be in business. Contractors, PLEASE if your bid is to good to be true then come on talk your clients FIRST!! You get what you pay for and Champion AC and DORAN MECHANICAL is NOT it. And by the way Doran Mechanical supposedly “records” phone conversations so we even have proof of such poor customer service. Yesterday, I was told that I would be updated “every other day” regarding this situation. What a joke! Thank you C Woods for coming to my rescue, you are an
I'm beyond blessed. Story time, my family lived in a home that did not have central air and heat for 7 yrs, we finally moved into this new home but, unfortunately the lightening surged the power a tad to much and blew our ac motor, my husband, works for red Baron and told me to call doran mechanical because they do business with them often, seeing that I'm spoiled with central ac I wanted mine fixed. Seth J came out, and was an absolute real and to the point, friendly and very informative. Although it took some time for our part to come in, I want to commend the receptionist ( I'm sorry I forgot your name) for being there to answer my once a week phone call, she was always nice, and never had a rude tone to her voice. We had a little hiccup because my kids and I were sleeping in our living room and I had just had surgery, but this is where I can HIGHLY recommend this company, the owner had the receptionist call us back and explained everything about the delay of our parts and absolutely made all of our week better, they helped us with putting in two window units to accommodate my family and THAT is what making things right for the customer. When I say I was thankful, believe me, we were truly blessed. So Collin B and another gentleman came out and immediately went to work on putting the units in my room and my son's room. They were amazing and super nice. Thank you. A couple days later, the receptionist calls.me and told me the ac parts were in,. I mentioned to her that it was raining super bad and that if weather the weather was to bad then we were ready when they were, sure enough, received a call from Justin E and he hands down is the most nicest guy I've met. He was educated, and knowledgeable about his work, and was able to carry a conversation and do his job, although it was raining, it didn't put a damper on his work, thank you Justin for being so good. But honestly, thank you doran mechanical for making me and my family happy. For years to come, we will chos
Luis was called to our house around 10:30 at night and came quickly! Diagnosed our unit and went the extra mile to keep my family cool! Will forever be a business my family supports!
Thank you Doran!!! Yesterday I had a new AC unit installed and it was by far not an easy job what so ever! Travis and Hut were here doing the job and they were so polite and so professional!! They worked very hard to make sure everything was correct!!! Thank y’all!!
Seth was our technician, he explained in detail about our a/c issue and explained the cost upfront. He was very professional. We will definitely call Doran Mechanical again if need be, excellent service!!!!
It’s late on a Saturday afternoon in Flint Texas. The outside temperature has just peaked at 108 degrees. And then you notice your AC is blowing warm air. It takes a while before you determine that it’s not just doing the best it can in the heat. Inspection of the outside condenser reveals it’s not running at all. By this time, it is almost 9pm. No chance of finding anyone who will fix it before Monday or beyond. But your wife is not only hot, she’s also smarter than her husband. She calls Doran Mechanical AC. Cody is at our house by 10:30, and by midnight we are well on the way to cool. Thank you, Cody, and thank you Doran AC.
This company is incredible! While waiting on parts for our air conditioner, they delivered a window unit to help us during the hottest temperatures over 100 degrees. Thank you for truly caring and meeting our needs. I highly recommend this company and their staff.
Technician was prompt and very professional. Will definitely use for A/C maintenance again!
Made an appointment. Waited 3 hours. No call. No show. Wasted day
Technician Collin Came out in a timely manner to replaced a compressor in 100 degree weather went above and beyond with customer service and helpfulness
Their response time to get back to me was very quick. The technician, Cody, arrived very early and was able to quickly diagnose the issue and explain what was happening. He was very professional and their prices were very reasonable. Top notch.
This place is the bomb.com. Kim answered the phone and got me to who I needed. Everyone is so friendly and very professional. They have my business for life.
I just want publicly say that this is the best group of individuals to work with in the AC industry here in East Texas! Haley was great to work with for scheduling, Kim was so kind when answering the phone, and getting me over to the right depth., and our technician Baley was great too! Keep up the great work!