Reviews (18)
Colt was very professional and courteous. He gave me options on repairs and free pricing on replacement options.
Colt Brown (sales/customer service) was knowledgeable, detailed and answered all questions. The subsequent installation team was efficient and neat. Highly recommended.
The level of service from the front desk to Johnny, our technician, were above and beyond. Professional, thoughtful, and thorough. Would and will use them again.
Our service repairman, Johnny was extremely courteous and patient and thorough. He made sure we understood what was wrong, how much it was going to cost and very compassionate. He was on time, would not walk thru the house without shoe covers and very honest and upfront with problems that could arise. He never made us feel pressured in anyway. I have used Custom Comfort Air for 20 + years and would never trust another.
Pretty happy with these folks. Use them for HVAC system check ups and maintenance. Johnnie handed Spring check up this year. On time. Professional.
Johnny performed our annual HVAC check up. He was very courteous, on time and did a very thorough system check. His knowledge and demeanor are to be commended. Thank you Johnny for taking good care of us.
Jesus is very professional and courteous and does a great job explaining what he is doing and any recommendations.
Colt Brown explained everything clearly and gave me information for a new unit when we need it.
Good service professional and gives information on maintenance
Excellent work.
Early September, The tech, Daniel Tann, did the bi-yearly service work on our unit. He did a good job and took care of all our concerns. We recommend Custom Comfort Air to anyone. Thanks. Cecil m Britt Katy, TX
Custom Comfort always does a great job. Have used them for years. Their employees are very professional and courteous. Colt even came out on Saturday to install a part that had been ordered. Works great now. Thank you.
Custom Comfort is great. We have been using them for years, and they have always been top notch with service. We use their tune up service and one service technician named Edwin found a small gas leak and repaired it right away and even cleaned up the furnace too. Thanks Edwin.
Custom Comfort has been our service provider for over ten years. We recently replaced three AC units and we're very pleased with every phase of the installation. High marks for all staff members involved in this project!
Colt was a fantastic technician! The day of he was very efficient, and followed back up several times after. He answered my many questions and never made me feel bad or dumb for having so many. Having to get your AC looked at/repaired is not a situation anyone wants to be in and he made the process that much smoother. I would highly recommend Custom Comfort and ask for Colt if you want the best service.
Edwin went above and beyond. He was very professional. He explained everything to me and answered all of my questions. I would highly recommend him.
I had an appointment with Jack from Custom Comfort Air. He was extremely detailed going over my home, examing the furnace and ac. He was on time, professional and knowledgeable. But most importantly, he discussed a Lennox home ac/heating system. He explained things extremely well. So well that I understood everthing he said. I questioned everything. He answered everything to my satisfaction. He left me feeling good about our interaction. I believe him to be honest and transparent. I believe after we get several estimates we will allow this company to do the work.
Highly recommend Custom Comfort Air. From the beginning of the process to get 2 new AC's and Heaters everyone at Custom Comfort Air was amazing and extremely helpful and professional. One of the best companies I have had the pleasure to do business with. Also, the installers, LUIS, MOISES AND MANUEL were excellent.