Reviews (100)
These guys are the best hands down! The technician new knew exactly what he was doing me and my family are completely satisfied.. thanks again
Professional and honest and reliable company
I highly recommend Nova Air!! The whole process was quick and easy! Salvador answered my questions timely and scheduled my installation ASAP! The crew got here and completed the Job and had my house cooling again! My family and I are so grateful to the guys for all their hard work!
Amazing service with super detailed expertise on the system - from AC installation to maintenance! Hector is fast and thorough in his work and also precise in his communication. Can’t recommend Nova Air and Salvador + Hector enough!
Nova Air LLC installed a complete new system for my new house, they installed a high efficiency system with zones, air cleaner and ERV. My electric bill is very low and my house is extremely comfortable
Nova is the only company I call to work on our systems. They always come the same day I call them to fix the problem or at least evaluate what’s wrong. They are professional, very respectful and they get the job done the right way the first time.
Excellent service. Quick and inexpensive plus customer service was excellent!!!
Salvador and his team are always so attentive to my needs. Always makes time when I need of him. Great customer service and professional. My only person I go to for ac work.
I had a new AC unit installed and new vents. Technicians were prompt and professional. Im happy with service.
We had a great experience with Nova. We called Friday had someone out Friday night for a free quote. They didn’t try to sell us more then we needed and the price to replace the unit outside, the furnace and the inside part for the zone system was a few thousand less then a couple quotes we had. They came out that Monday and quickly installed the new one.they cleaned up after themselves and give a great warranty to boot. We highly recommend them, they did a great job!
Great and knowledgeable representative Mr Mike.
Fast, fair, and very professional
Went well
100% recommended
Came home from work to find the house hot on the first real warm TX day of the year. Realized the air was blowing but not cold. Checked the unit and could tell it was not working. Nova was the first company to return my request for urgent assistance. They were out the very next morning, on time, clearly conveyed when they would be here, described the issue (bad capacitor), and got the unit blowing cold in 10 minutes. I am grateful to find a company that was not only on time and professional but carried the part needed and did not try to sell me any service I did not need or want. Thank you very much for your help in Heath!
I scheduled service between 6 & 8 pm. Some guy called me at work at 4pm and said he was on the way. I told him I couldn't meet him until our scheduled time. He asked me to hurry home. I did and he didn't arrive until 6:30. I left work early for nothing. When he examined my AC unit he showed me that he "tested" my heating wires and said my heater was broken. He did not offer to help me fix my AC problem or to come back and help me. All he wanted to do was take advantage of me and try to sell me another AC unit. I had another company come out the next morning and they fixed my AC unit in a matter of minutes. My heater was not broken at all. He lied to me and only tried to make money off of my misfortune and let me and my family without AC service when it was over 100 degrees. BUYER BEWARE!!! Scam artist only interested in making money.
I called Nova Air in McKinney because my AC wasn’t cooling the house according to the thermostat. Guy came out and said I had a major leak and in need of a new coil and condenser which would cost $7k. He said that just to add the refrigerant it would cost $700 due to shortage. I still had warranty on the unit however nova air only use American Standard parts and have another brand. I called another company, they came out and after doing a thorough check said I didn’t have a leak, they cleaned my coil and said I didn’t need to replace my unit. They added refrigerant and my air conditioner is back to working great. I am all for businesses being able to pay their employees and bills but I am against businesses trying to rip off hard working consumers especially in the current state of the economy.
Have been using this company for HVAC service and maintenance since past 3+ years. Had a heater issue right after they serviced and they came the day after and gave a temp fix to heating which did not last long enough and as soon as I paid my service fee they stopped responding to my calls. Will not recommending them for reliability.
Iram with Nova Air showed up, assessed the problem which was a primary drain clog and he unclogged the line and I have air blowing again. He was nice and respectable. I was so appreciative because I was told I would have to cut the shower wall to do this and that was not the case. I 100% recommend Nova Air and folks I usually don't leave a review but to have air again, reasonably priced, I just had to.
Had a Freon leak in my unit. Came out the same day. Got the job done quickly and efficiently at a reasonable price. Would highly recommend to anyone, and I will definitely keep using Nova.