Reviews (45)
Amazing experience from the start! Call answered timely, even after normal business hours; follow up call from office about appointment times; tech arrived early, even after being in traffic; thorough explanation of service being provided and awesome technician! Recommend! Thank you!
I have enjoyed the A.C. services for couple of years. I have my a.c. done beginning of summer and everything done just before winter. They kind , knowledgeable and will always review with you in a way you can understand. GREAT prices.
Great service from A/C technician Bryant. Very professional, courteous and knowledgeable. Definitely recommend.
Bryant and Carlos showed up early. They found the problem quickly, made the repair and now the system is working very well. Cannot say enough about the professionalism of these two service Technicians. Great job Lavender A/C!!!
Great service. The owner is very honest and services/equipment is reasonably priced. Installation crew went over, above and beyond what they had to do to install the system. I highly recommend Lavender Heating and Air!
Don’t even know where to begin. Had a tech come out for what I thought was a tune-up for our furnace. Tech tried to convince us that our whole unit had multiple issues, needed to be replaced, was cheap, on and on and on and when asked if we could even use the heat his response was “at your own risk”. Moving on he told us our ducts were compromised and needed to be replaced because of rats in the attic and that we were breathing in poor air quality. Said we had problems in the crawl space, etc. If it could be wrong, in his eyes, it was wrong. I asked for a write up of all the issues he noticed, had push back about that, tech kept insisting on giving quotes for stuff. He clearly was trying to upsell at every turn. And even though he said “use the heat at your own risk” he felt my number one priority should be replacing the ducts? Never got that write up from him by the way. At the end the tech said there was a miscommunication and he was called out for a “diagnostic call” and not a tune up. Called the office afterwards multiple times and each time said I would get a call back…never got a call back. I’ve since had a reputable DFW HVAC company come out and debunk every issue this Lavender tech said was wrong. The reputable HVAC company tech said our furnace is in great shape, ducts are fine, and showed me and explained why what I was told was wrong in fact wasn’t wrong. I do not recommend Lavender to anyone at all in this area. No clue if it was just this tech or what but it was a really poor experience.
A very prompt and friendly crew installed my ductless split air conditioner in my garage in my home in Weatherford. The owner even came out. The unit was installed professionally and efficiently. No issues with the unit itself. The price was reasonable They even came back out and changed a small damaged part that was cosmetic. I would recommend this company.
We arrived home from vacation on a hot Friday night to find our 40+ year old A/C in its death throes. David Lavender came out Saturday afternoon and Sunday morning he installed a temporary solution. By Tuesday night a new system was installed and running. Thanks to David and his courteous and professional team for a job well done.
I had previously submitted a five-star review, but have to adjust after a very disappointing experience. Late last year, Lavender AC sold me an 'annual membership' which includes quarterly check ups on my AC unit and other maintenance. It is now September and they have not come out to do these routine check ups. I have tried contacting them multiple times - they are unresponsive in most instances and when they do reply they have an odd excuse as to why these have not been completed. I have been requesting a refund on the membership I purchased for more than a month and still no response. Do not work with Lavender AC.
I called this company on mothers day,. After I called several companies. I did change my outside Good man AC from HVAC company around 2017 but their phone numbers not working that day.LavendervAc very fast answering their phone just Google and I saw their recommendation when I called . The operator set me the appointment between 9Pm to10 Pm. The Ac man came around 10PM fixed my Ac and contact my warranty department Also gave me mothers day discount.. we Made another appointment for the part. And get it from the company because Ithe part has 5 years warranty wasn't expired. The next day asked them to check my freon . It was low . Came with appointment and filed.my freon.The first Time and the 3rd David came to my house. The second time came idifferent guy . Both are very professional. I do recommend this company 100@%%%%% Thank you for you're service David and your team.
David was awesome. We had no heat during a storm. He came out quickly and applied a temporary fix to get us through. He then came back to replace parts and perform a full maintenance. Would recommend and use again!!
Fast service at a reasonable price. Gave me helpful advice, too. Definitely recommend them.
Lavender AC are the only company I trust for my AC service.
Is there enough room to say great things about Dave Lavender? We had an AC emergency and he was out so quickly. He went over everything thoroughly and fixed our AC quickly. HONEST. On Time. Courteous. AND KNOWS HIS STUFF. I'd trust him with a key to our house!!
Lavender AC is the best. They are honest, product is great, and always on time. Very reasonable price!!!! They stand by their service!
Lavender AC came out promptly and got the furnace running . The technician was professional and considerate. I would hire them again.
I would highly recommend Lavender AC. He was prompt, gave me good, direct information on my air conditioner and gave me reasonable alternatives moving forward. I will continue to use them. Thank you
David and his team are amazing. I will always recommend them for their professionalism and expertise.
Lavender AC is the best for quality, professional service. We have used them for repairs as well as replacement of 2 new units. They do the job right the first time and have a commitment to customer service. I highly recommend Lavender AC
Found this company through a neighborhood referral. David and Carlos came out, 10 minutes prior to time window, and provided such a knowledgeable repair experience. Our downstairs unit was not cooling properly, and not only did they fix the problem, but provided my husband and myself such great information on how to maintain our current builder grade systems. They sat and answered our thousands of questions, explained everything in great detail, and went above and beyond what either of us expected. They do not push products on you like some other companies, and I appreciated their honesty and kindness. I am now a client for life, and plan on sending them as much business I can! Fast, prompt service that seriously can’t be beat. Thank you so much Lavender AC!