Reviews (75)
Very quick to come out and repair our unit. Chantel was so patient and ubderstanding with my million phone calls and questions. Thank you so much! Highly reccomend!!!!
Fantastic service! Came out within just a few hours and didn't try to up sell me. Fixed the parts I needed and were very quick and professional.
Chantel and the crew at Crow’s came to the rescue when our AC went out. We were relieved to hear that they could fix the unit instead of replacing our entire AC system. They replaced a coil that was leaking. Another company said they could not repair and gave us a quote for a new AC unit. We definitely recommend Crow’s, great customer service.
Best service and best experience I have had in a long time. Family owned and operated and it truly shows. Every attention to detail was perfect from the moment I signed up to the moment they showed up. Would highly recommend these guys for all of your AC needs. Thank you Crow H/A for a great experience!
Excellent Service !Prompt, efficient and great communication.
Great experience. Installed furnace coil inside the attic and outside ac unit in a very quick manner.
The most polite and kind service I have ever received!
Our A/C wouldn’t turn on so I called Crow’s based on positive feedback in my neighborhood Facebook group. I called Friday afternoon and Jason came to diagnose the issue Saturday morning and was very quick and efficient in letting us know what we would need and potential costs. They called back Monday and said they had the part we needed and we scheduled the repair on Tuesday. Josh and Garrett came Tuesday morning and had things up and running in about an hour. They were very polite, professional, and efficient. The price was reasonable and I felt well taken care of. I would definitely recommend them to anyone I know.
Couldn’t have had a better experience this morning when they came out for a maintenance check. Great communication, professional and knowledgeable!
Your men were polite, on time and very professional. Thank you for your service🤗🤗
Great company. Techs were very professional and friendly. Arrived early and kept me informed of the problem and repairs. Would highly recommend.
Crow's Heat & Air did a great job for me on my new AC install! Chantel and Jason are fantastic! Customer service is top notch, they showed up ON TIME each time they came out, easy to talk to and very helpful, Garrett and Joshua were also great with their follow up and thermostat installs. I would recommend highly and will use them again for sure, thank you Crow's Crew! 5 Star * * * * *
I used Crow's Heat & Air to replace a 20+ year old system last spring. The price was WAY better than anyone else and the service after the sale has been outstanding. During a recent ice storm, I placed a service request at about 9PM and the owner (Jason) was there early the next morning. You don't get any better customer service than that! So, if you live in the McKinney area and need heat/AC service, don't waste your time & money on the advertised brands with their bright colored trucks and catchy advertising campaigns. Give this company a call. When it comes to price, service, & professionalism, they are exceptional in every category. On a scale of 1 - 5, I give them a 6.
Crow's is amazing! They have stellar customer service, great prices and always respond quickly to any questions or concerns. It is very apparent that the owners are invested in making their company a great place to do business!
Much better pricing, for replacing inside/outside units, than the quote I'd been given by another local company I'd used for eons. Customer service is stellar. I'm a convert.
Installed a new furnace in our home today. Garrett and Chantel were wonderful and took excellent care of us. This is a wonderful company and family. So glad we found them about 2 years ago. Wouldn’t even think about using anyone else. We give them 10 stars!!
Crow's Heat & Air is awesome. Garrett came out today, very nice young man, very professional, and on time which is a huge plus in my book. I will continue to use them in the future!
Outstanding service . Very responsive and knowledgeable. Price were unbeatable. Great company and family owned which is even better. Would highly recommend them!
Loved receiving the tech arrival tracker! Friendly and professional techs! Incredibly fair pricing!! Couldn't be happier with this company!!!
Crow’s Heat and Air is a locally owned business which truly cares about its customers. In a time where it feels like there’s no one you can trust, Crow’s is honest and reliable. The owners and techs are fantastic. I highly recommend Crow’s Heat and Air. They have been taking care of my family in McKinney for decades.