Reviews (40)
Passive agressive on phone then never showed up. I asked when’s the soonest you could come he said it could be 8,9,10.. i said alright, then comes 10:30 so i canceled. Dont go here 👎
Great job and awesome customer service!!!!
"I would highly recommend freedom air and refrigeration. They installed a new ac and furnace in my home and they were very professional, curious, reasonably priced and efficient. They explained everything and finished same day, very fast!"
We are based out of NJ & were looking for a company that could do the installation of the refrigeration system for a walk-in cooler @ Total Wine & More in McAllen, TX. Ernesto got back to me with a quote & was able to start the project pretty quickly. He was very professional & the job was done in a timely fashion. We will definitely use this company for future projects.
Excellent service. Great attention to detail. Very pleased with services.
Fast and honest service! We definitely recommend.
Fast, friendly service at reasonable prices!
Great customer service. Professional and kept costs to a minimum. We will use their services for take maintenance on our new system.
Our AC unfortunately stopped cooling out of nowhere one day. I researched some local AC repair companies and selected Freedom based off the reviews I had read. I called and Ernesto came that very same day and explained what type of problem we were experiencing. He also took the time to explain basic AC info we could do on our own to practice preventive measures. He was really friendly! I highly recommend his services to anyone looking for on the spot or preventative work. Thanks again!
Couldn't be anymore happier with the services provided from this company. They were very professional and the owner was not hesitant to teach me a thing or two about my Ac system. Overall, I would definitely recommend, they were quick and had my Ac unit running the same day I called them.
Ernesto was helpful and informative.
Had a broken ac unit and they came and replaced it quick and affordable . Great service !
I called Freedom Air to replace an AC unit of a house in McAllen. Ernesto provided a competitive and straight forward offer relative to offers from 2 other company. During the entire process, his communication and management of the installation job were professional and reliable, and I appreciated it greatly. I highly recommend Freedom Air for anyone with a need to fix AC issues.
Ernesto was great, he went out of his way to help my elderly father. I couldn't ask for anyone better. God bless him
I would highly recommend freedom air and refrigeration they put a new ac unit in my mother in laws home they were very professional and courteous. Ernesto the owner explained everything to me and sent me pictures of new equipment and installation, because I live out of town. He had everything finished and installing the ac unit very fast I recommend freedom air and refrigeration to my friends and family. I will be using Freedom Air and Refrigeration for cleaning and up keep of our new ac unit.
I woke up to a loud humming outside early in the morning. I went to my backyard and noticedy Air Conditioning compressor was literally full of ice and completely frozen! I didn't think anything on South Texas could freeze but I was wrong lol. I looked up many different companies to help service my issue. I've used large companies in the past and honestly they were expensive and I had really bad experiences. I decided I wanted to go with a smaller operation to ensure a much more personable experience. When I called, I went directly to the owners cell phone whi h was nice. After asking some initial questions to get an idea of the issue he stated they'd be over shortly. He wasn't kidding. What felt like no time at all, I was then greeted by two very personable gentleman who were friendly, professional, funny and went step by step to ensure they diagnosed by issue properly and verify there were no additional issues. They even took the time to verify my A/C warranty. I thought I only had 5 years but to my surprise they confirmed I actually had 10 years. They ordered the part, pi led.it up and installed it all same day! This was a relief, the day it broke was the hottest it has been in a while. I also learned a lot and felt that they provided me an education as they walked me through the entire process step-by-step. This made me feel much better and more confident iny choosing them as a company. I would highly recommend them for anyone else looking for A/C work, especially if you want to support your small business owners as I do.
We are an out of state distributor and called Freedom Air to repair a refrigerated display case for a customer in McAllen. Ernesto was a great help to us in solving the problem. His communication, follow up and professionalism were outstanding and greatly appreciated. I highly recommend Freedom Air for anyone with a residential or commercial AC or refrigeration need.
I am a commercial GC and this company went above and beyond repairing the 50 ton units and three 15 ton units and the replacement of one compressor two condenser fan to 50 ton unit Highly recommend for commercial projects.
Third time I’ve used this company. They’ve done a great job at a fair price. Highly recommended!
Showed up in 10 minutes got the job done quick and was extremely helpful.