Reviews (100)
The people over at Big Fish are the best around. Prompt, honest, and great at what they do. They just replaced my whole house unit inside and out. I always go with Big Fish for my AC needs
Big Fish was very quick to respond and very thorough. Excellent customer service with clear repair needs.
Friendly, fast, easy and affordable
Very responsive and great service.
I called to schedule a check on an a/c unit that was working but struggling. They got me on the schedule quickly, and are very good about communicating with you. Received a text when Drake was on his way, and he was right on time. Check was thorough and Drake explained to me what we was finding as he did his work. The checkup revealed what I thought, I needed a new unit. But I trust Big Fish do the replacement. Quality work with reasonable cost, coupled with friendly and timely customer service makes the choice easy for me.
We have used Big Fish A/C & Heating several times. They are very prompt and professional. Very good pricing. Drake the tech has been amazing every time.
Replaced compasiter Excellent job. Tammy, Drake and everyone else very kind and worked hard to get the job done as possible. Came the next day after I called it in. Thank you Tammy!!
They came out fast when our AC quit blowing cold air. They were very professional, thorough and fast! I will be using them from now on.
I had a new install today and the guys worked very quickly and precisely. Both were super friendly and explained a lot about my new system. It feels very comfortable in my house now.
Showed up on time and fully prepared for the job. The techs were professional and thorough.
Professional and down to earth. Explained what was going on and made what could have been a stressful situation seem painless. Good people.
Very professional and arrived in the time they said they would
Our service tech, Drake, performed an excellent job in record time. I appreciate his willingness to explain things.
Had Drake out to start an estimate and give advice on new install and update to old unit. No guess work he drew out and measured every room window closet for proper size duct work and plenum. Then advised/optioned mini-splits (being that it would be cheaper and more efficient) for the two upstairs rooms…walked me through it to make me feel more comfortable with it. I worked with Brandon the owner and I’m glad I made the choice to support a friend’s business there won’t be a need for a 2nd opinion or estimate.
They couldn’t really help us, because our line was not defrosted when they came to fix it but they were really kind! I feel Like they would have done a good job!
Very professional and thorough. I highly recommend their service to everyone.
Plan on using Big Fish AC & Heating from now on. Thanks for the new AC!
Service was prompt and thorough; would recommend.
Drake is awesome as always!
Our A/C bit the dust. We knew it was coming when we bought the house we just didn’t know when. Big Fish had us in rotation for a house call by 7:30 the next morning. Drake was on time, very professional and gave me solid solutions to our issue. He explained everything into detail and let us know what to expect. I love the transparency with this company. Tammy in dispatch is very responsive and attentive. We will be using them to install our new unit/furnace. Can’t recommend this company enough! Stay blessed.