Reviews (71)
Well, not so happy this time around! As my outside unit wasn't making the noise the afternoon they showed up, as there was a cloud cover and a cool front so, my air was set to 80 all morning. I cranked the air down while they were here, and once it came on, there still wasnt the sound I had been hearing. Probably due to the facr that it hadn't been running. So both Andrew and Brad stated they would come and put a sound barrier cushion under the unit. For me not to worry, even if i wasn't home they could get it done and then of course bill my landlord. Mind you, that sound barrier placement still hasn't happened. The following morning the air was on, and the outside unit was screaming the noise again, so I recorded it. Called spoke to Andrew he wanted me to text it. Unfortnately, it would not send that way, so I sent it to their fb business page, waited 3 days, and nothing! Called got a hold of Andrew again and well, once again he asked for me to send in text. Which my daughter was able to get it to send. It has now been a couple of weeks and still NOTHING! I believe after the Holiday, I will just call a different company. Sorry Kelly's Air/Heat, but you guys have let me down!
2 years ago same problem. Then he put blankets back on shelve he took down and $200. This time did not clean up after left trash in yard and blankets in floor. Just under $1000.
I have used Kelly’s Heating and Air for years. Honest company. Upstairs A/C compressor went out. Called them late in the day on Wednesday. Out the next day Thursday to diagnose. Ordered compressor and back to fix on Friday. All during this current heat wave. Thanks Brad.
I don’t know where to start with this business. Amy was able to set up an appointment with a technician next day at first but once I told her AC was out she was able to set up a same day appointment due to emergency situations. Nick the technician was prompt and respected distancing (remind you this is during COVID). He was able to diagnose, prepare parts, AND repair same day. SUPER knowledgeable, MEGA helpful. Without a doubt will be using this company for ALL my AC and heating problems!
Kelly’s Heating & AC. They were on Time. Diagnosed the problem. Fixed our AC. It’s working. Thank You. Kelly’s. Only 105 degrees today !!
Great customer service! Explained the air conditioner's issue thoroughly and resolved it quickly. These guys did a great job!!
I highly recommend Kelly's Heating and Air because of their great service, professionalism, knowledge and friendliness. I had an amazing experience with them. I definitely will sign a maintenance contract for AC with them. Brad and Andrew, you are amazing!
Have been using them for 35 years. Never unhappy with their work.
Totally trust Brad with our AC unit. We'll be calling again.
The guys do a great job!
Kelly’s is always right on time. Very professional, friendly and helpful.
Both the repairmen who came out were awesome. Friendly and professional. I wish I remember their names. They explained what they were doing while they did it. I will definitely be using this company again. Thank you !!!
Mr. Kelly was very helpful, did a great job and took time to answer several questions my son and I had about our air conditioning system. We learned a great deal. I'll be using Kelly's from now on.
These are outstanding technicians which are very knowledgeable. Thank you for your help!
Very courteous and professional. Explained everything up front, no surprises and honest.
As always, a wonderful experience! They are always in time, very polite, do quick work, and try to find the way to do the best job while saving us the most money. Couldn’t be happier with Kelly’s and their amazing team!
Kelly's is always responsive and the guys are friendly and professional. We feel we can depend on them in emergencies and for general HVAC work. What more could we ask?
They were very responsive and on time. They were done very quickly and we're reasonably priced
They will get the job done! First of 3 to find what the issue was and was able to fix it quickly.
It only took 25 minutes after ai scheduled my service call for them to show up. Very knowledgeable and fast with diagnosing my problem.