Reviews (100)
What a joke of air conditioning company they were sent by my warranty company, 30 minutes later he drives off and don't even come to me and tell me anything, I called him no answer then the 2nd time he answers and says he saw evidence were someone tried to fix it I said absolutely not he said I took pictures of tools up there, if he saw tools they were put there because nobody attempted any type of work I waited 5 days in 103 degree heat with a baby to get it fixed. This is a joke of a company that was hired by a warranty company. I hope they don't have to deal with 103 degree weather with a baby. Shame on them for making up such ridiculous stuff so they don't have to do the work... I would not recommend this company to anyone at all. My son in law knows the owner of this company and was floored by the actions they took against me. They need to be evaluated by the BBB. Sincerely, A lady and a baby! In 103 degree weather. Shame shame!!
These guys are great! They show up on time and do excellent work! They are true professionals and excel in their field of work. They always go out of their way to make sure their customers are taken care of as quickly as possible and I can’t say enough good things about this company and these guys!! The best crew and a company our entire family trusts.
David was very friendly, and showed me what was going on with our A.C. He fixed it right away! We definitely Recommend him
David from Cowboy Cooling came out and tuned up our AC units. He gave top notch care to our units. He was very thorough with what he was doing and was VERY educational when it came to explaining what each part of the system did. He was very professional and did amazing work! 10/10 would absolutely recommend Cowboy Cooling!
This is a great company that I consistently use with all my A/C needs!!
Robert and his team do a amazing job. They are always on time and let's me know how the ac is doing.
Robert & cowboy cooling have been taking care of the confort needs for my family & I since 2018. We have our system inspected twice a year, and they are always honest, prompt, and reliable. Couldn't ask for better.
If your company drivers are going to drive in a rude and uncourteous manner with complete and total disregard to anyone's safety, I can only imagine the type of service your company provides.
Very quick response time. David was very professional and explained the situation and what service he was doing.
Called ahead to let me know they were on their way to my home. Very detailed explanation of what they were doing, what the problem was, and what they did to fix it. Fast, friendly, and professional! Definitely recommend Cowboy Cooling.
My outside unit stopped working in the middle of the night and Cowboy Cooling was at my house just an hour after contacting them in the morning. David was very helpful, and took time explaining to me how my system worked and what needed to be done to fix it! Great service and I will definitely contact them again for servicing my system and future repairs.
Came out on time and got the repair done quickly.
I worked with David and he was AMAZING!! He was very thorough and answered all my questions. He continuously kept contact throughout the whole process. The workers were neat and professional. They quoted me 3 days but finished in 2. I would definitely recommend!!
David was our tech, showed up on time and it didn’t take him long to diagnose the issue and repair it. He gave great recommendations I hadn’t thought of, showed instrument readings and he was well versed on our system. Also helped with filter on indoor unit as a courtesy. Overall great experience, was done quick, professional and would definitely recommend. If we have any other issues Cowboy Cooling would be our first call!
Mr Butschek, provided professionalism, and the right attitude during his service of our A/C unit. This is much appreciated, thank you!
Adam is very professional and good natured. I enjoyed talking with him as he explained everything he did concerning my SPP (service maintenance) to me. He really helped me to understand what he was doing. Since I’ve been using Cowboy Cooling my A/C has been running really good. I hope to be with them for many years to come. Thank you Adam!
I was referred to Cowboy Cooling by a friend and was IMMEDIATELY impressed. David called me back after I left a message on his voicemail, told me exactly how to make sure I officially reserved a time, and got to my house before his anticipated arrival time. He identified the issue, personally went to get the replacement part, and even diagnosed the other issue I had been having with one of the rooms not cooling. I will absolutely be using them in the future and am extremely happy with my experience!
Found Cowboy Cooling through the home warranty I used to have and was impressed with their service. Ricardo did a great job checking on our new system and cleaning the leafs out of the condenser. They also provide an annual service plan to make sure your A/C unit is in great shape all year long so you’re never caught off guard without A/C!
Replaced existing HVAC system and installed a French drain for the condensation drain. John did an outstanding job of communicating, photos and even a video chat to show me things as l was not present while the work was being performed. He even did the registration of the new units on my behalf. John and everyone involved with the removal and installation of the units were always on time and professional.
Companies only expand the amount of business they have bc they know what they are doing. Top notch here. Use them for any AC issues I’ll ever have.