Reviews (80)
We purchased a weekend home with the knowledge the AC unit was old and would need servicing soon. It was during the weekend with the extreme heat wave that the system locked up. I called Perfect Air on a Sunday morning, hoping to leave a message for service on Monday but they returned my call within 3 minutes and scheduled an appointment with tech to arrive within a couple of hours. The owner's son showed up 15 minutes early than schedule time and started analyzing the problem which he fixed quickly to get us back cooling on a 99 degree day. This young man was raised right, handshake and Yes/No sir manners. Since the unit was 24 years old, I wasn't going to nickel and dime this unit in the future and decision was made to replace the whole system. He gave me a quote on two different brands, I took the Amana system. Monday morning Perfect Air called and scheduled installation for Tuesday. The installation crew did an excellent job under the extreme heat in the attic and outside. I highly recommend Perfect Air in Kountze.
Perfect Air is a great business. My unit went out, and they had it repaired and running in 24 hours. The office and scheduling staff are wonderful, and they understand that in South East Texas, we need AC in June. Jaythan came to my home and was personable and professional. I got the Bronze service package, and I am looking forward to a continued professional relationship with this company.
Called with a request for a service tech at very short notice, and they were able to have one here in less than 3 hours! The tech was exceptionally knowledgeable and was more than willing to answer my myriad of questions. I can not express how fairly this company treated me! Y'all have a customer for life! Thank you!
Fast and Friendly Service all the time!
New system installed. Great job.
Knowledgeable, good interaction, explained things well
They were super fast; showed up the same day as I called. Which is excellent because I had a newborn at home and it was summertime. The gentleman who showed up was very professional, quick in-service, and an excellent job.
After being stood up by the AC company that installed my AC unit I called Perfect air to help out in a pinch. The technician went above and beyond to show me what was going on with it, how to fix, what a good part looked like. He showed me the voltmeter, which showed low voltage for the capacitor before he suggested I replace it. Impressed. They gained a customer.
Just came to check out my systems. Routine check up. Did not find anything wrong and did not charge me for anything I didn't need.
Installed new AC& Heating unit
They are the best!
All the services from Perfect Air was GREAT! They responded very quick to all my problems with my ac system. Brad finally convinced me to replace my old ac duck work, and so glad we did!! The men did a very professional job and now my house is cooler and quieter! I would recommend these guys to everyone! The owner ( Brad Davis) even came out any checked out all of the installations !! GREAT JOB!!!!
Good people and good Service! They care!
Very professional very responsive no hassle and we're very satisfied 👍
I bought a brand new system from them and they removed the old one and installed the new one! They maintenance it and stay on top of everything! They are the BEST!
Quick response after hours. A/C back up and cooling again.
Quick service and great response time.
This was my third time using Perfect Air! I seriously don't expect to use another company! They are professional, dependable, and affordable. I would highly suggest and recommend them to my family and friends.
The service technician was very professional, knowledgeable, and friendly.
Very professional and knowledgeable. On time and very respectful. I only use Perfect Air and would recommend their work to everyone. Carmen Roberts