Reviews (100)
Best service in Katy! Daniel M. Came over for a service call and was extreemly helpful explaining what happened and fixed our issue. Longtime customer and happy to be so.
I highly recommend this company to anyone in the Katy/Cypress/Richmond area. Excellent customer service, friendly, professional, and they go out of their way to take care of their customers. Their annual maintenance plan is an unbeatable value. Don't trust your home comfort to just anyone, call Service Pros today and you won't be disappointed!
#2016 review Daniel is a godsend.... He is my new Ac and heating guy after parting ways with my original hvac company who installed my system when the house was first built. There was never a time that I didn't feel robbed and second guessing what they were actually doing for the money. In comes service pros to provide an outstanding service for a more than fair price. Daniel on both occasions (summer and winter tune-up) has been on time, courteous, wore booties and very thorough and efficient. His company is nite and day over my original company that I have used for almost a decade. I highly recommend this company for all your hvac needs. #UPDATED 5/9/2020 Daniel and his team just completed a media filter installation as well as a 12 year old evaporator coil replacement. I've been using Service pro for my HVAC needs for the past 4 years (roughly) and this guy never lets me down . He provides honest, quality service at a more than fair price. I've never been left with a feeling of being robbed or Nickled and dimed. Service Pro should be in everyone's contact list for HVAC repairs UNEQUIVOCALLY!!!!! Updated 4/26/2023 This is my 7th year as a customer with ServicePro. I utilize the annual maintenance package so they come out 2x per year and ive never been disappointed. As the name implies they are "pros". Daniel and his company is always punctual the office calls ahead to inform you when they will arrive even after be given a 2 hour window (short window). Daniel is thorough and meticulous and explains everything before you sign. I have always been suspect when service guys come to my home if I'm being ripped off or being sold something that i dont need. Daniel never tries to up sell me and my unit never fails me. I wish I had more thumbs 👍🏾 👍🏾as he would get 4 thumbs up.
We have been using Service Pros now for several years on a maintenance plan and couldn't be happier with the service and techs. They are always very attentive and knowledgeable.
I have been in a service Pro maintenance plan for a couple years. They are always professional and show in time. When I had issues with my heat last year danio diagnosed and repaired the same day. Today he did my AC maintenance. No worries for another year. Yeah!!!!
They arrived on time. They explained everything. Just a beautiful job. The Employees from the original phone call to their Tech were just awesome!!
For two years now technician Daniel has come to our home servicing our 2 units. First he guided us thru replacing our evaporating coil. It was a large job down very quickly and professionally. Today he came due to a unit not cooling. Again Daniel came and worked quickly and diligently walking us thru the issue and how it was repaired. No matter big or small he takes his time to assist and make sure we know what is happening. I recommend Service Pro as your go to for A/C or Heating repairs! Message me for the number!!!
Service was prompt and professional. Will use again.
We are customers for over three years getting AC/heating service done on annual plan. Their office staff and service technicians are always professional, courteous and on time. They respect our property and values while performing their job. After each maintenance service, the technician explains steps performed and ensures that our questions/concerns are addressed properly. Highly recommended.
Daniel came out and identified a gas leak, scheduled the fix and got it taken care of quickly. Have been using Service Pros for a few years and always good service.
Daniel came and did the annual maintenance on our furnace and was very attentive in explaining what was done. Did a fantastic job cleaning and left no mess. Would highly recommend.
Great service! They have always done a great job in repairs/maintenance!
Highly recommend this company. Fast, capable and friendly. We’ve had them out twice since they installed our unit (drainage sink backed up) and both times they’ve come out and fixed it for free. They stand behind their work and are more than happy to help us when we need them. You don’t find many companies like this out there anymore. Daniel M is awesome!!!
Had our upstairs unit replaced. They did a great job, reasonably priced, professional and on time. Came out to do the preventative maintenance, explained everything clearly and again on time and professional. I would definitely recommend Service Pro for AC needs.
From the first time I called Brenda was welcome, helpful and felt valued as a customer. Now for the technician Daniel Martínez . He was professional knowledgeable and explained what he was going to do to fix my A/C issue. He was understanding of the importance of getting the A/C up and running. Having an elderly person with health conditions living here at the house was a priority. He immediately went to work, found the issue and fixed the problem. I will continue to work with Service pros . Price was more than reasonable . Service was above and beyond my expectations. Thank you Service Pros 🌟🌟🌟🌟🌟
Daniel is excellent pro. Excellent company and will use the same company and service again for sure.
I had an emergency situation with my heater and needed it to be looked into that day. Even though I was only able to call in the later afternoon, the very kind receptionist booked me in for an evening service visit. The technician, Daniel M., was exceedingly courteous and professional from the moment he arrived. Throughout the process he made sure I was aware of what he was doing and why, which I really appreciated, and he worked thoroughly with a commitment to get the job done despite the late hour. Service Pros completely turned around what had been a stressful day for me, and it felt like everyone went above and beyond to get my situation resolved. I am so glad to have found this company and I will absolutely go back to them for any HVAC needs I have in the future. Highly recommended!
I called around to different A/C companies before choosing Service Pros. I signed on their Anual Maintenance plan last year that comes with two maintenences for the year plus free service calls and great benefits. I was so happy with the service that they provide from the friendly office staff to the great technicians, that I renewed on the plan this year too. I recommend everyone to sign on this plan as well.
Great experience using this company! From the scheduling in the front office, Brenda was lovely. To the awesome technicians. I would highly recommend anyone to use this company.
I have been using this company since they started up and I must say that everyone that I encounter from the office staff to the professionals who perform the service have been stellar! I highly recommend using this company. There is no other company that I will use!