Reviews (51)
Alberto came out and fixed our upstairs blower unit in 24 hours after another big company said they couldn't get parts for it. He found the impossible part and installed it NEXT DAY. He was honest and professional and we will be using this company from now on!
Had another company come out and try to have me replace my full AC system then had MrGoodguy come out and got me up and running in no time for a small fraction of what the other company wanted to charge me .
Showed up on time and fix the problem whit out trying to up sales us on stuff we dint need .
Very professional and great quality work.
Honest
Very good
They did not register my AC unit with Goodman within 60 days, now the warranty not valid for standard 5 years. "We don't register equipment purchased by a third party." Even though they could spend a few minutes since they have all the information.
Alberto IS a good guy like the company name, he is honest and professional and accurate/fast troubleshooter. He fixed our AC within 30 min and it’s up and running, thank you so much!!!!
Technician was friendly, knowledgeable and fast. Fixed the problem and made a recommendation that I put an overflow switch on that he did super fast. Very happy.
Always provides excellent service. Responsive, knowledgeable, and honest which is hard to find.
Called them out as I was referred to them by a work colleague came out to my house within an hour and didn’t sit there and try to overcharge me like the other companies did. Simple repair took care of my issue and had me up and running within minutes. I would highly recommend them and would definitely call Mr.Goodguy for any future repairs.
They quickly found the problem that my breaker flipped. Many would have stopped there but they inspected the unit and found a leak in the refrigerant line. They worked with the warranty company to figure out what was covered and made the repairs quickly. Everything was explained very well. Excellent service!
Mr. Alberto did an AC tune-up. I had good attention from him. He was professional. He explained and patiently answered my questions.
Quick response and amazing service. Will definitely call them again in the future.
Showed up on time and the service was straightforward and professional. Highly recommend.
I just wanted to tell you it's been working fantastic and I can't ever tell you how much nicer it is to not have a roasting house in summer! Thanks again for everything! Don’t hesitate to work with this excellent team!
I really appreciate the service
The home warranty company sent this company out to fix one of the 3 AC units. They have come out 2 times and still not fixed the problem. The first time they said it was a Freon but that did not work. Now it is a coil we are waiting on. The technician made the error of turning off one of the working AC units in the attic for the master bedroom. When this mistake was noticed the at 2:20pm was to wait until the next day because he was already in Sugar Land and we live near Willowbrook. We called the company and spoke to a man who said he was the owner. I asked he send someone else to fix his techs mistake. He said they soonest was tomorrow. I asked if he planned on paying for a hotel room for the night and he said no. Leaving for the hotel now. It is about 82 in the bedroom now. It is 94 outside so it will only get worse. I would not recommend this vendor.
Fantastic service! Very helpful and fair. Helped me understand the issues and went above and beyond in getting my system to its best condition. Would continue to use this company with a doubt. My service technician Alberto was the best!
From consultation to installation they were professional, friendly, and conducted business in a honest manner. I would use them again and would recommend to friends and family.