Reviews (16)
Shawn and his crew were awesome. He explained all my options without telling me the whole unit was broke and needed to be replaced. He made a few calls and his crew started within the hour. I also love the fact that he called to follow up a few days after the work was complete. I forgot to mention the 'Teacher Discount' I recieved!!!!
One of the best HVAC company to call for the service. They are very professionals and I would highly recommend to use these guys. Thank you.
I don't know where to start. I wish I could say that Shawn was the first guy I went to for my AC repairs, but he wasn't. After getting five bids for this job (coil replacement) and after some serious deliberation, I only went with someone else because he was a "friend of a friend" and he was able to save me about $200 over Shawn. Boy, was that a mistake... (BTW, the other three guys were asking about $500 more for this job). The good news is that, because the first guy I picked was indeed a "friend of a friend," I was able to get a full refund and their equipment was removed without too much negotiating. Not to mention, the owner of that company was so embarrassed by his installers' horrible work that it didn't even take too much convincing. Nevertheless, he still found it difficult to part with his money, but when he did, I was then able to call Shawn back and he made everything right. But here's the most important part to anyone out there that is looking out for the best interests of your hard-earned money... those $200 I "saved" were NOT worth it! The money I thought I had saved cost my family (we're a family of five) THREE weeks' worth of water leaks, discomfort, some serious regrets and some really unnecessary and stressful FIGHTS with my wife. Moreover, those $200 in "savings" were NOT an apples-to-apples comparison either. Regrettably, I didn't notice that until the first installation was done. Also, I don't just mean that the savings were not the same in regards to the equipment Shawn installed, but also in the quality of work/installation, the craftsmanship and the CLEAN UP they provided after the job. It was nothing short of amazing and Shawn has the pictures to prove it. Nevertheless, regarding the equipment costs, check this out... Besides replacing the coil, Shawn also installed: * a new drip tray/pan with an overflow switch; * quick blow-out lines; * an access door to the coil housing; * properly re-routed cooper and PVC lines * properly
Shawn explained clearly to me the issues surrounding my failed AC system and the pros and cons of replacing a compressor vs. replacing a unit. This included a discussion on upgrading from an R 22 system. A little online research corroborated everything he told me so we bought a new 410a unit. He installed it the next day and the upstairs of my home is now livable again. I'm going back to Mid-Tex when it is time to replace my second unit!
Very great company and employees. Helped us when we were in need and got us a great deal on new units. Very knowledgeable and great customer service. Very thorough from beginning to end of job. Highly recommend them for your AC needs.
My experience with Mid-Tex HVAC has been more than a 5 star company. Shawn and the crew were very professional, knowledgeable, efficient and did as promised. I have already recommended the company to friends. Thanks a lot Shawn O'Brien.
Fair price and great service. Installation went great, HVAC savy, work was completed on a complete change out and new duct work in 6 hours, systems is running and cooling great. Thanks Shawn a very good experience.
Extremely professional and knowledgeable!! My husband and I would recommend to anyone looking for an honest, reputable company.
When my AC went out I knew it was going to be a problem. I had to call multiple companies because fixing an AC is not a small issue and can be a lot of money. I had several companies come out, including Mid-Tex. All of them gave me a diagnosis, but Mid-Tex gave me multiple reasons of what was going on and multiple options on how to fix it. Shawn, of Mid-Tex, spent his time diagnosing every single thing that could possibly be the reason. He truly went out of his way to make sure we knew of every possible scenario and not just a quick fix. Needless to say, because of that, we went with Mid-Tex. Not only that but everything was completely reasonably priced! Getting your AC fixed is never a fun issue but Shawn at Mid-Tex took the worry and hassle out of it all. Super trustworthy, open, available, and on-time every step of the way. Just like finding a good car mechanic, I have found a great and trustworthy HVAC company. I highly recommend Shawn and Mid-Tex HVAC and I will be using them for life.
Called in an emergency and these guys were out FAST!! Great customer from the first phone call to the door shutting. Fair pricing and the guys were very knowledgable. Will call from now on.
Quick Service, Great Customer Service and Very Professional! They knew exactly what was wrong and were able to do repairs fast and did not cost a fortune. I would definitely recommend them to anyone.
Great job! I highly recommend. The owner and the team respected the budget and were friendly and professional. 5 stars!
Very professional work, same day service, highly recommend.
Great service and work was completed same day! Super friendly!!
Excellent customer service and super friendly. So helpful and made sure I understood exactly what I was getting charged for and why. They truly went above and beyond.
Quick and quality repair. Same day too. No probelms at all!