Reviews (41)
He was very helpful and got the AC back to working fully.
A plus! Great guy!
I recently changed my AC unit at my house and I highly recommend MCM service . Ron and team did fantastic job installing new unit and is extremely knowledgeable , professional and best price in town.
We noticed our a/c stopped running late on Friday afternoon. We called Mastercraft Mechanical and they came out that same evening and got us back up and running VERY quickly! So pleased with their service! We highly recommend this company!
Ron and his team were extremely responsive to my problem (HVAC out). Pricing was far more competitive than others in the area, with superior service. Highly recommend you give Mastercraft a chance for your maintenance, repairs, or new install.
Ron came and assessed my AC Unit and gave good advice for next steps with it not being functional. Will definitely use him next time I have issues
So happy I chose to go with Ron!!! Heater went out last night and woke up to a FREEZING house. He was quick to come out, diagnosed the issue, and had it fixed within minutes of getting the parts. Very knowledgeable, kind and trustworthy. If I ever have another issue he will definitely be on speed dial!!
Ron at MasterCraft saved us when the cold snap hit today and our (recently installed) HVAC system couldn’t keep up. I called at a late hour and despite probably having a very busy day of similar house calls, Ron took our call and was at our door within the hour. We have spent the last year dealing with another company who installed our system and it’s been such a headache. Ron was prompt, professional, knowledgeable, fair in pricing, and explained his work/what was wrong. I wish we had given him our business from the get go when we first started shopping for a new system. Bottom line - Ron and MasterCraft have our business henceforth, and we so appreciate him coming out and fixing the problem/offering suggestions for future solutions. We would 100% recommend to friends and family. Thank you so much!
I had no heat in the majority of my house. Come to find out, there were multiple problems with my HVAC system due to a previous company's poor quality work. The technician / owner of MasterCraft Mechanical, Ron Hochstetler, was able to quickly identify the problems, order the necessary parts, and get my heat up in running. He is extremely knowledgeable and professional with a focus on quality work and customer service. Thank you Ron for doing such a GREAT job!
Ron and his crew replaced 12 HVAC units and serviced the others on our multifamily property in San Angelo, TX in just three days! Ron is very experienced, professional, responsive and adapted quickly to any unforeseen issues. The price was very fair and never changed. We had a seamless experience and passed inspections with flying colors. I trust MasterCraft Mechanical with all of our HVAC needs and would highly recommend this company to others for both single family and multifamily.
Great experience, Very happy.
Excellent service. Scheduled service promptly and arrived as promised. Ron was verbally VERY helpful on the phone prior to arrival and fully explained everything during service call. I highly recommend Mastercraft Mechanical for you HVAC needs.
He works with my landlord and we've had to have him come out over the summer for the AC and he got it up and running the very next day. Yesterday our heat went out and he told my landlord that he would be here between 5:30-6, but he got here at 3:30 (no biggie since I was working from home). He determined the thermostat was bad and said he would be back with a new one first thing Saturday morning (the next day). And he was like right after 10am. The first 2 thermostats he brought the fuses were bad and burnt out right away. He went out of his way to go to his home/office to get a new one, got it installed and everything is working wonderful! He is very diligent and made sure we were all set before finishing the work. Definitely recommend this company as he seems like he really cares about his work. I value that above anything because I know when a person cares about their work issues will be resolved one way or another.
Excellent job and very professional!!!
Ron was easily the best, most professional HVAC service person we have had. We have had issues with our AC for more than 2-months and have had 4 other companies come out to no avail. Ron came out and easily diagnosed the issue and explained it in terms we could understand. In the meantime, one of the other companies had messed up the thermostat so we were also not getting any heat. Ron, again, diagnosed the issue, replaced the thermostat, and we are up and running again. I enthusiastically recommend Ron and MasterCraft Mechanical for all your HVAC needs!!
I called Ron during the busy season with an AC outage. Ron walked me through a couple of basic steps... turned out to be a braker... easy fix, great service!
amazing customer service, treated me as if i was family. also very fast and efficient with everything they do. 5 stars!
Great people, great service and very reasonable. Technician came out and was very friendly, properly diagnosed our problem the first time. He gave us a reasonable price and had our system up and running in no time. I would definitely recommend Ron for any of your HVAC needs.
Authentic and professional!
Good work