Reviews (19)
Bought a house that in the agreement required HVAC servicing. Per the invoice, the technician came out and checked the house but did no repairs since the house was the same temperature It’s that the thermostat was set to. Maybe consider the time you arrive at and how much effort might have been required by the unit before calling everything okay. Had to pay for actual HVAC service on my own. Needless to say, it wasn’t with Luxe. Veterans AC is far more reliable.
I’m so excited I find this company!! Prices are reasonable and friendly service. I will recommend Luxe Air Grand Prairie, Tx to everyone. Thanks again we can sleep comfortably tonight.
Great service and very professional. Sami did an excellent job in explaining the service and options available. Very polite, courteous and communicates when arriving. Highly recommend this company.
Updated review. Was great until the ac system installed starting having issues within a few months of being replaced. Came out 3 times to fix issue, but item is resolved, was told they would work on getting a replacement from the manufacturer. Had several issues since then, and no longer get any responses to phone calls, texts or anything else. Unfortunate.
Had Luxe Air install a new HVAC system. The installation was not done properly, and in the summer when it was very hot the unit (attic) leaked all over the ceiling of the garage, which caused quite a bit of drywall damage. That was 5 months ago. Sami said he would take care of the drywall repair, but after 5 months and several emails he is radio silent. Not cool.
Took over a month and still never fixed. Last 2 weeks Sami wouldnt even respond. Thanks for preventing AC to my family..... in Texas..... in July.
Sammie is the only person I will ever call to attend to my HVAC unit. In this capitalistic world full of dishonest & greedy individuals, it’s a blessing to come across such a honest & caring individual to provide you quality service. If I could him a million dollars, I would.
By far the best HVAC Technician in DFW. Just last year I had clients close on a home purchase and quickly had a random hvac company out who went on to tell them the system was so dirty that they needed a deep clean and to take the unit apart to clean it properly (2017 house) for $3,600. Luckily they called me, had Sami out who came out right away, inspected the entire unit and confirmed my suspicions that the first company tried taking advantage of them. Blessed to have Sami and Luxe Air
Had a great experience with Sam. Trustworthy and very knowledgeable. Would highly recommend him for all A/C needs.
wonderful service, knowledgeable , competitive pricing and very honest, highly, highly recommend!!
Sami at Luxe Air is my go to for all my HVAC needs. I recommend him to all my clients because of his honesty and integrity. This make a easy referral. I just had Sami do a tuneup and check on my personal home and my rental house. Not only did he service the units but made me aware of potential repairs that could be needed in the future and made me aware of the costs. No upselling or un needed repairs.
Sammi has always tried to find the route cause of the problem instead of just trying to do the band aid fix. When we had to get our interior and exterior units replaced he and his team were willing to stay later than they planned to make sure the job was done and cleanup complete in 1 day instead of coming back. We appreciate everything he has done for us.
Usually my landlord, Americanhomes4rent, sends the worst, cheapest contractors. What an INCREDIBLE surprise Luxe Air was! He was professional, friendly & very good at his job. My A/C is working again & it was a FANTASTIC experience. I wish he worked on others things as well.
I am a licensed REALTOR and I highly recommend this company! Sam was very professional reliable fair and extremely honest! It is very hard to find people like him in our business. They will be my new preferred go to HVAC technicians. If you're looking for a good company that is honest. They will not disappoint, Thank you for helping me out today Sam you ROCK!:)
Luxe Air is the Best! Very professional, prompt, honest, and courteous. It’s the only company we use for our HVAC needs!
As a Realtor, part of my job is to align myself with companies that I can trust to get the job done for my clients & Luxe Air is one of those companies. Sami & his team are always quick to respond & they offer extremely competitive pricing. They are honest & don’t recommend unnecessary repairs. I can always depend on Luxe Air to get the job done - so much so, that I also utilize their services for my own home as well!
I had Sami out to tuneup my system before putting my home on the market. He got my system in tiptop condition. He was very easy to work with.
Sammi was very professional and courteous during the installation of my new AC/heating unit. The install and the disposal of the old unit was done so efficiently that I couldn’t even tell that I had major work done at my residence. I couldn’t be happier with the service I received.
Quick response, fair prices. Recommended.