Reviews (62)
We were so pleased to have Dial One to upgrade our HVAC system for a hot Summer ahead. We've been with the for our HVAC and plumbing needs going on 4 1/2 years now. We highly recommend their services.
My technician Yanny was professional and knowledgeable. He made recommendations for my HVAC unit and was able to complete that day. Too easy!
Kerlin was helpful in every way. He was fast, thorough and helped me make decisions that Ill thank myself for later.
James provided an excellent service. I trust him to do the job well.
Great job, arrived on time, had all necessary parts, finished the job quickly
Our plumber was able to problem solve and suggested a couple of different alternatives to our problem. He was an educator and problem solver. I felt empowered by the encounter.
Water Heater maintenance
One of the best experiences, I have had, in awhile. Solid, professional company, with great representation and honest people. I would recommend them, lol, to my enemies. Do yourself a favor and call them now.
Juan is professional and knowledgeable. They came out several times, but never gave up on identifying, and fixing the problem. I highly recommend this company.
Great job awesome customer service very professional
My unit was not checked correctly . He just too a quick look and said a price . It’s not able the price, I just felt as if the representative did not want to work with me.
I think Matt might have been your service man's name, but I couldn't ask for a better worker, patient serviceman who explained our system's needs and how he repaired/replaced some needed item on the unit, along with standart 6 month maintenance. Please send him again, as they are all good, but I was favorable impressed with his dedication to check, clean, repair, and explain everything included and offer us options to our future services from your company. I rate him as a 10. Al Green.
Always professional, friendly and knowledgeable. Reasonable prices. These guys fix it right the first time.
I’m always pleased with Emmit. The customer service is awesome with Dial One
Quick and informative!!
Dan came out to do an estimate for our HVAC maintenance plan. I checked no because we have not decided yet on how we will go forward with bids and such. But Dan was very personable, professional, and very easy to get along with. He had very good knowledge and is an asset to your company. I've dealt with difficult people who have come to give bids before, and he's not one of them! Thanks
He was great! He came days earlier than expected, and was much much cheaper than expected
Great response and great repair. Almost everything went as expected. I was disappointed that the plumber didn't perform a quality check when he completed his work. I returned home from the hospital to no water turned on in the house. The water was turned on at the street, but not at the house cut-off point. Not only was that inconvenient at 9P.M. at night and not feeling well I had to turn the water on and flush out the mud at the outside hydrant. The plumber should have tested his work. If he had I would have returned home to a home with clean running water. You can see the water cut-off valve is only six feet from the repair. The repair hole is still open because I requested that the plumber not fill it in so that I may use sand instead of the rocks that came out. A side note: I opened the hole and will fill it back in which saved the plumbers time and effort. I still paid the same price as if i hadn't performed the hard work.
Services rendered was very professional. The administrative staff contacted me to confirm my appointment and also to notify me of the technicians arrival time. The technician arrived on time and did a quick assessment of all my concerns. A few of the items e.g. lighting hot water tan and adjusting chain in toilet to stop running water, were quick fixes that required no payment. The repair of the kitchen sink and a leaky faucet required going to get more parts in which he quickly picked up and returned in a reasonable manner. He knocked on the door prior to entering my home so as to preserve my privacy and avoid scaring me. He repaired both items and cleaned up his mess in less than 20 minutes. I was able to pay using their hand-held scanner. Overall, it was a great transaction. He even told me how to light the hot water tank. I was sent my invoice via email and given a quote on some other items. More importantly, I will not have to pay for another home visit assessment for that particular should I decide to repair it in the future.
As usual, the service was impeccable. James and his partner were professional, courteous, and proficient. They came in, diagnosed, and informed us of the possible issues and costs. Then proceeded with ease, and ultimately the price was less than initially suggested, as he expressed but had to give the possibility of said cost. Nonetheless, it was seamless, harmless, and highly efficient as I mentioned earlier. Awesome!