Reviews (17)
I worked here, and experienced constant verbal abuse from the forman and other employees. The boss was unwilling to say or do anything about it and was generally passive and unhelpful VERY unprofessional
Our main breaker box, the one after the CTEC power pole and prior to coming into the house, failed spectacularly. CTEC was responsive and cut the power to it and Itz got out the same day. Itz replace the breaker box. They communicated well and coordinated with CTEC. Everyone who came to the house or that I spoke to on the phone was very helpful.
Lots of stock for Fredericksburg
Always friendly smiling faces and amazing customer service when I go in. They do quality work and are very professional and reliable.
Great prices and service
Great service .Most supply on hand for ranch,home, and commercial. Friendly staff. Over 35 years of service in the hill co..
This company is the best I have ever used- professional electricians , to Cathy in office, they are prompt, listen, consult and do the job- always outstanding - Cathy has been our contact and always on top of things- she is credit to the company
Had a issue with my AC unit. They went above and beyond with their service, very professional. I would highly recommend.
Need a part or service Itz has it
We have used Itz Electric several times and they are always very professional. They do extremely good work and are very reasonable.
Very helpful
The folks are helpful and friendly. They always get me parts rapidly if they don't have them in stock.
They were very nice people but there prices are double what other places charge for the same product, make sure you check around before shopping there. I called four different electric places after I went there and they were all half the price as Itz.
Horrible experience, never been treated so rudely in my life. Call center agents will actually curse at you and the owner doesn’t give a damn about that or anything else you might have to say. If you complain about anything, even if you say it as sweetly and politely as you possibly can, they will snap at you and curse! Absolutely shocking and appalling behavior!
Poor phone service. Called twice trying to get information on proper wire sizing and pricing. Basically wanted to confirm my own research and then buy wire and conduit from them. Got no help at all. Just a ridiculous generic quote for them to do the work. Called an electric company in San Antonio. Got much better help with plenty of information and pricing. I will do business with them.
We decided to go with itz to replace a heater in my daughters bathroom. They came, stayed for an hour and left. Upon their departure I noticed they forgot to put the base plate back on the wall which caused wires to hang out from the socket. They also forgot an extremely dirty wet vac in my hallway. I thought OK, they're coming back. A few days later I received a hefty bill. I thought that they must have come back. I went to check my bathroom and the wires were still hanging and nothing had changed. I called to report the problem and they told us they'd send someone right over. Did they? Yes, but only to retrieve the wet vac! I proudly took my business elsewhere.
Excellent work!!