Reviews (65)
Rudy offered a comparable price and promise to the slews of Cooling companies here in El Paso. I was hesitant with the responses from other companies about converting the evaporated cooling to refrigeration especially answering if there were any unexpected costs to be added during the conversion (they were all dicey about the responses). He was very knowledgeable and took time in his demonstration on what would be done. All of the companies wanted a split-system, he offered something differently and it still less then the quotes I was given overall. I’m impressed with the work. The workers completed in a day, and they were clean and professional. I’m very picky (and loyal) about companies - I highly recommend, “The Home Systems Heating & Cooling.”
After one year that we bought the AC system, the unit broke down, and no one answer during the weekend, nnot only that their website is not working. The unit supposed to be one of the best, AMANA, according to Ricardo, the salesman, but is not even good enough, like he said. The comany has no emergency response available.
Very satisfied with this company. Their service is always cordial and timely. Their inspections are thorough and their pricing is always reasonable. They have become my default hvac company.
The workers installed a used circuit breaker. They replaced it with a new one for the inspection. They drilled a hole through my roof to run the condensation line through the attic instead of going another 8 inches off the side of the house. The staff is very friendly and have gone out of their way to resolve all my issues.
One of the greatest customer service experiences I’ve ever had with a company! Clean work, very professional , and a great price! The workers were fast, courteous and answered all my concerns. They fixed my house by adding a second unit that was needed badly and were able to retrofit everything in the attic with minimal to no intrusion. It’s been awhile that I get service like this from any company.
Muy profesionales
They have no pride in their craftsmanship. The vents were installed crooked and the cover for the copper lines outside were crooked too. I called and asked them to come and fix them but they never did. The receptionist wouldn't let me talk to anyone in charge. They failed the inspection twice and then threatened me that I would have to pay the inspection if I wasn't going to be home.
Thank you for your awesome service, it's been a pleasure buying a new unit from them. The reason is because they went out of there way to help. on Monday our old unit burn out . So I call the old company to get my warranty because we still had another year of services but they said no and they went me to get another unit without honoring my warranty, my friend recommended jesus chain and I call him and from one day to another they came to set us up with a new unit thank you because in this household I have an elderly lady and disabled person living with me imagine the sacrifice we did for a week and we live in a manufacturer home also we found out our thermostats was burn , I'm very grateful that it didn't burn our home so thank you again jesus, Joe and Alex for setting up our unit may the lord continue to bless them. This is definitely five star services or more in my book.
I am very satisfied on how professional this company is! I had a coverstion on my air conditioner and yes there was a little hiccup with the installation crew but I am so amazed on how the owner of the company quickly responded and even came personally to my home late hours!!! I will recommend them to every one!!! They are true to their word! Thank you Mr. Jesus, Carlos, Pedro and staff! This also includes Gloria and ladies who answer phone!! I was hesitant of what company I could trust! Thank you! The Home Systems for making my home nice and cold on these three digits heat waves coming to us these days.
Great company to deal with, Extremely knowledgeable sales and installation staff, I would highly recommend anyone considering HVac to contact Jesus. He is a nice and as professional as you can get. I love the new 5 ton 16 sear AC unit. Works incredibly well... its quiet,and the best part. Is that itv isnt Summer in My house any more ....thanks Jesus
My ac was acting up, they sent a tech the next, but the ac started to work ok. The tech still checked my unit out. @ no charge. That's customer service.
quede muy satisfecho co el Trabajo que hicieron si los recomiendo gracias
Very clean, professional, and fast service. Employees are super courteous and explain the work very well. Very pleased with their business.
Jesus and his team did and an excellent job providing all information and details about the installation process for our new refrigerated system before during and after the actual installation. His team was very knowledgeable and friendly during the installation process, they were very clean with the work and the project/installation was executed in one day. Would highly recommend!
The service of my new refrigerated air was excellent. All personnel was very knowledgeable on what they were doing and were very clean and cordial I don’t regret hiring them to install my new system. I definitely recommend them to whoever is planning on doing an upgrade to their a/c heating system. Great work keep it up!
These people are crooks - bottom line
There have been nothing but problems for the refrigerated air installed only a month ago. I'm so angry and frustrated. Do not use this company.
They installed our new system last year and we have had problems ever since. They came and checked it several times last year and say they fixed it but we still have same problem. There's always a buzzing sound. My husband spoke to the owner and he just says that they're going to send someone. But if it was for a quote, Mr. Chain would be here several times like he did last year until we signed for the HVAC system.
Thank you to The Home systems heating and cooling team. We love our unit. Jesus Chain and his team were knowledgeable, professional, and courteous. They went above and beyond to deliver great service and we are very appreciative of that. What ever it is you are needing this is the team you should get. They know their stuff. We got a 2 in 1 heating and cooling unit. Was installed in one day. They even cleaned up after them selves.I Recommend 100%. Now our summers are going to be enjoyable.
The Home Systems Heating & Cooling team was extremely professional and well organized. The installation was prompt! Our new Trane 16 SEER A/C was up and running within hours! Their sales rep, Jessica was very courteous and graciously answered all of our questions. Their financing options wer exactly what I was looking for. I was most impressed with the removal of my old system and the patch they placed over the old duct. Everything was patched well.to avoid future leaks. They also seem very capable with the electrical aspects, even though we had opted to go with our own electrician. The A/C was well calibrated and is running perfectly. They connected my A/C to the existing ductwork, sincemy older ducts are durable. All in all, im glad I went with this company. Great job guys!!!!