Reviews (32)
Provided service on my heater on a Sunday. Provided me with an appointment the same day as I called and were present within the hour. The technician Richard was very friendly and made me feel very comfortable. He was able to diagnose the issue quickly, a bad gas valve and showed me what was happening. He gave me a very fair price and was able to fix it on the spot with a replacement. He tested everything to ensure a successful repair and even did a carbon monoxide test for my peace of mind. I really liked how there was no games with Southwest or Richard, they were very friendly and did high quality work and were very clean I might add. I’ll be calling back in the spring for my AC!
Ac stopped working on one of the hottest days of the year. Called and friendly gentleman said someone would come out the same day. Technicians arrived within the hour and fixed the problem in about 10 min. Super friendly. Would definitely use again.
Service was quick and efficient.
Rude! Not helpful at all! stay away! Save your money and hair!
Very professional, prompt response when we had problem.
Great service. Great response time. Great communication. Happy I used them.
They were able to come out on Jan 1st, they were punctual and super friendly. I know it was a holiday but they didn’t overcharge me or anything. They quickly found my issue and were able to replace my gas valve at a fair price. Richard was super helpful and explained the problem to me. I felt super comfortable with them.
Good service
Very honest technician. Fast response
Buen servicio pero si los asientos estuvieran numerados el servicio sería excelente
My issue with this company was that I was told there was a fee to come and check the A/C unit but if I decided to do the work they would deduct the "show up" fee from the total cost. So the show up fee was $85, I decided I would get the work done and called to ask how much the work would cost, I was told $450, I then asked if that was with the "show up" fee included and the female on the phone said, " oh, um $400". So at this point I lost all confidence in Southwest and decided not to do business with them.
Got great fast service. They're very nice and respectful.
Great service and honest on what needed to done. Communicate every step to replace my Ac unit.
From the beginning staff was friendly ,responsive. My starting component was broken. Jose Salgado arrived and explained everything and fixed it quickly.
Just wanted to give a shout out to Southwest Heating and Cooling Service! Had a different company out twice earlier this summer, still not working great. Finally called Southwest and the young man who came out was knowledgeable, polite and so well mannered! Everything works Great and we now have a reliable repairman❣ Thank you so very much!!!
I used these guys before and they were good. But the last 2 weeks I called to get my AC serviced and both times they failed to show up.
Can't say enough good things about this company!!! 100% recommend them for all your A/C and Heating needs!! Our A/C unit had went out and they were able to replace it the same day!! Our house is cooling better then ever! They truly put the Customer first!!!
Came out same day within two hours, and had the job completed in minutes. Very professional, came wearing masks/kept proper distancing, and explained/showed damage to part being replaced. Couldn’t be happier with the service provided by Southwest AC as the house now starts to cool down again!
Very good service. They arrived on time and quickly, was able to see same day we called within a couple hours. They quickly diagnosed the problem with my HVAC unit and fixed the problem for me. Would highly recommend and I will for sure call them again when I need them.
Aaron was prompt and professional. He updated me with every step of what was going on. I would recommend their services to anyone.