Reviews (100)
Great service and very helpful. Thank you Julian R. for your great work! Will definitely recommend to others. Awesome job!
SoBellas performs regular inspections on my refrigerated air. They show up on time and have very good communication. They also just repaired my refrigerator and their service was phenomenal. Joe A. explained the problem and fixed it as soon as the parts were available. He also answered all my questions on how to reduce refrigerator problems.
They sell you a refrigerated ac system that has parts warranty for ten years, you call them for service call and they replace a part that's under warranty and they charge you for it. You call them to ask why your charged for part that's under warranty and some tell you they will check with higher upside and give you a call back. They never call back so you call back and that person tells you that's what they charge. Later you get a call back and that person ask you when you purchased your system and tells you she going to check your warranty and will call you back. Like they don't know what kind of warranty the systems they sell have. Haven't heard back from them yeI don't recommend buying from them. Had trouble with them since the initial installation.
So I called at 9 am for an appt. And was advised Jorge is my technician and will be in between 1 to 5. No one showed up. Business was closed . They had me waiting even after I called back to confirm Jorges appt today. And still no call nothing. Very unprofessional. My first time calling this company and they do customers wrong. I can't believe this. I'm very disappointed..I'm stuck in an AC that's not repaired. Thanks for nothing So bellas. I'll be calling Ian insyead at Longhorn Mechanicals
We had a great experience with Joe! Very polite, professional, and knew exactly what was wrong with the fridge in our rental home. He came back the next day with the new part and fixed it after he got approval from the owner. Would definitely recommend them!
Jorge was professional and knowledgeable on my home issues. I highly recommend this company SoBellas to anyone.
Greg Ornelas did a outstanding job. Our ac has broken down four times within the last two years and he was the only one who found out there was a old air filter stuck inside the unit that was black as night. He also explained to us several tips to keep our unit healthy.
Jorge did a very thorough job with his service today. He was very professional and very patient . I would definitely recommend SoBellas and will remain a customer for any future needs.
I am not one to write negative reviews. But as a mother with an infant, I would not want a family to depend on this company for a completed job in a timely manner. We are hitting 105+ temps and were guaranteed of a one day AC install. If we would have known the process would take this long we would have looked for a different company. Initial interactions with this company were polite and responsive. They came and did a home visit and estimate within the first day of the call. Estimate was received in a timely manner. Appointment for AC replacement was set within a timely manner. The technicians arrived to our home on time. However, they left without completing the job. They were unable to hook up our Honeywell universal thermostat. I was then offered to buy a thermostat from them and when I agreed they did not have a thermostat with them. They then decided to bypass the thermostat by twisting two wires together which “shouldn’t shock you”. Our home was left with wires out of the wall. Technicians left without job completed even though the estimate was one day work. When assessing the equipment it was not hooked up properly. The next day a technician came to install their thermostat. The technician agreed that equipment was not set up right however didn’t have the supplies to set up equipment properly. We were then told that they wouldn’t be able to return to finish the install for an additional 5 days. This company was paid in full for a job that was not completed. It has been very difficult to get ahold of them following these interactions. Our household has missed out on 3 days work (hopefully not more by the time the job is actually completed) for a one day AC install.
Had an annual inspection done on my HVAC system. Jorge was the one that came out to service the system. He was professional, communicative and knowledgeable in his job. He recommended a few things I needed replaced on my system. Initially I thought that it was just a sales tactic (first time homeowner) so I was a bit apprehensive about replacing anything yet. After speaking with Jorge a bit more, he showed me the readings on the capacitor that is located at the condenser. It was indeed needing to be replaced. I can definitely trust SoBellas for further maintenance and service on my HVAC system. Thank you for the excellent service. Excellent value. Recommend you get the annual service. It will save you a bit more money on parts as well! I will definitely be getting the other parts replaced before they fail once I have a bit more money in the bank.
George L did an outstanding job. He was a professional and respectful in all aspects. He answered all of our questions. I would highly recommend SoBellas to family and friends! Thank you!
Mr Cruz and Mr Gamboa they installed my ac and did an excellent and very knowledgeable and professional men I recommend them Thank you
Saul B was very professional and knowledgeable on my home issues. I highly recommend this company and team member Saul B!
George did exceptional work and was extremely professional, helpful, and responsive in servicing one of our AC units. Highly recommend SoBellas and the work George did for my family! George is a tremendous asset to the SoBellas team.
SoBella Home Services provides outstanding customer service and commitment to their product(s). There office and technical Staff - Service Technician(s) - are professional, knowledgeable, punctual, and courteous. Thank you.
Julian the technician was thorough and gave detailed explanations of what he was doing.He made sure everything was in working order before he left . First class technician
Jorge was very professional and did an excellent job explaining the issue and solution to fixing my air. I will continue using and recommending there services.
My ac unit was in bad shape before SoBellas came. Sergio and Ariel were super friendly, efficient, and helpful. They hooked me up with a brand new ac unit in about 4 hours. They did a fantastic job and would highly recommend them!
Cruz gamboa installed my unit very dependable and on time. Great job. I would recommend.
They came out on two different occasions to build an estimate for some A/C work. Charged me $95 for the service call. I was supposed to receive an estimate by email and a phone call that same day to schedule the repair. Never heard back. I've called twice to no answer.