Reviews (100)
Great company to work with! I got a text stating my two techs were on their way with a picture of them. Chris was very knowledgeable and provided us different options on how to fix our issue keeping in mind our budget. Very professional! If I weren’t moving out of state I would definitely use this company again.
Professional work, looks clean. Down the line I want to see if their plumbing supplies maintain their good quality. I Will keep you posted since other plumbing businesses have fail the test of time.
They explained what they were going to do and how they were going to do it. They were extremely nice and polite. Chris answered any and all questions we had respectfully and honestly. I highly recommend
The guys have been out to the house several times. They are patient and professional. Chris, Aurelio, Victor and Justin know their jobs! Just invest in tools that cut circles in the drywall to fit around the pipes and work on those caulking skills 😉😉😁
All I’m going to say is this is the 4th time I’ve called them . And I will continue to call them . Thank you !!
Chris and his coworker were very pleasant and professional. They were knowledgeable and proficient. These guys were awesome!
Chris and Aurelio were a great team. They were very knowledgeable & fast. Chris even gave me tips on how to prevent pipes from cracking in the winter… thanks guys!
They were very quick and friendly. They took the time to answer questions that I had about my unit and made me feel at ease
Chris the technician was very professional and knowledgeable.
Rudy, Chris, Aurelio were so professional and fantastic. They helped get to the root of my problem in my home with my electrical panel and some wiring after a year of going in circles. They were very timely and knowledgable of the situation and going through the whole house, they were kind enough to explain the situation in terms to someone who knows nothing about electrical to help me understand what the problem was. They gave me a letter to show to my utility provider to have them understand what they needed to fix on their end. I explained to Rudy ive had some bad expereince with a few past electricians, where non of them were able to tell me what the problem was in my home nor were they professional towards women. Rudy was shocked when i told him i had to turn off some major appliences just to turn on others, and was very kind to work out some financial stuff with me to give a very generous discount for the emergency service that i needed in my home. I look forward to working with them for all the future projects in my home.
Outstanding customer support and professional services. Aurelio and Chris showed up on time, were friendly and able to identify the issue and correct it. I strongly recommendation Aurelio and Chris for a raise and promotion!
The technicians were very insightful and knowledgeable. They were able to find the problem and fix it. Thank you
After 8 days of trying to work with another contractor, these gentlemen analyzed, and resolved the problem in less than two hours. Great attention to detail and customer's needs.
Innovation Trades thank you very much for you amazing services. Chris was outstanding, very informative and the best service professional we have met in El Paso!
Excellent job on installing my 3 ceiling fans and rewiring my lights! Would definitely recommend.
I am very pleased with this company. I highly recommand them. Took care of our bathroom plumbing issue. Good customer service skills. Thank you Rudy for getting your crew out at the last minuet and to Chris and Aurelio who took care of job!
Chris and Aurelio made a repair on my water service line for my house. The team was very good with communication all the way from the scheduling to the work being complete. Highly recommend them.
My bathtub was draining slow. We couldn't unclog it. Called Innovative Trade. After further inspection, found pipes that had rusted away. Chris assess the damage, explain exactly what needs to be done, gave a fair estimate. Depending on the job it can be...$$$ We agreed.We were notified when they would arrive. They told us how long it will take. As they continue to work, Chris or Rodolfo would always inform us of their progress.They're professional knowledgeable and courteous. We're very happy with their work and professionalism. If I ever need another plumber, or any other type of work done, I'll chose them. Thank you Innovative Trade. 😊
Chris and Aurello were very polite. Skills and knowledge were awesome. We had a drainage plumbing problem. All questions were answered. Repairs were explained during the complete process. Repairs completed. 👍
I would like to thank Innovative trades for fixing my plumbing issues in my home. I would especially like to thank Rudy for the outstanding customer service. It means a lot to me. Then I would like to thank Chris for doing a superb job in repairing and fixing my plumbing issues in a professional manner. I am extremely pleased with this company and would recommend it to all of my friends and family. Thanks again Innovative . Job well done.