Reviews (100)
DO NOT CALL THIS COMPANY. AFTER 5 DAYS OF CALLING I KEPT GETTING PROMISES THAT SOMEONE WOULD SHOW UP. THE VERY RUDE WOMAN WHO ANSWERS THE PHONE GETS ALL CALLS DIRECTED TO HER CELLPHONE SO SHE ANSWERS IN A VERY UNPROFESSIONAL WAY AND DOESN'T TAKE DOWN YOUR INFORMATION. AFTER THEY INSTALLED THEIR UNIT I HAD TO CALL TOTAL AIR TO COME AND FIX COMFORT ZONE'S MISTAKES. WOMAN WHO ANSWERS THE PHONE WILL NEVER GET YOU AN APPOINTMENT OR ANY ASSISTANCE, EVEN IF IT'S AN EMERGENCY. THIS COMPANY IS NOT RELIABLE. DON'T WASTE YOUR TIME.
Very good equipment, assistance and good communication.
Best customer service, answer all questions. Raul was always on top of everything. I haven't had any issues with the refrigeration. Recommended
He was on time, efficient and the service was great. The installation was the next day, so smooth. They helped me through the whole process and with all my questions! Thank you guys !
I really enjoyed their service and the quality of their heating and
Worst service ever!!! ISSAC WAS VERY DISRESPECTFUL towards my Dad. Please don’t let this pos full you! And if tried canceling he will call you a liar. My dad tried going to another company and this person was livid about that. Very childish and unprofessional! The manager is young and does not care so basically my dad got screwed. First time my parents get a new refrigerated air ac and their experience here was the WORST!!!
From the Sales Rep all the way to the service technicians, the installation was phenomenal, no complaints or doubts about the quality and efficacy in which a single day installation took place. Technicians explained everything as work took place, all very clean and respectful, quickly did their job and made sure all was said and done before leaving. Definitely recommend.
After getting a few quotes, I went with this company, 2 1/2 months down the road I regret it now. My unit keeps on freezing up at 71°. I have asked constantly for estimates for ductwork and also for new electrical panel but no one has gotten back to me at all no matter who I contact.. seems they were only in it to sell me the unit and after that, they don’t answer the calls no more. So beware. I understand they are not responsible for this type of work, which is why I already contacted someone else and gave them my money. But it just seems unprofessional because it is totally in there reach to do it but they obviously don’t like to go above and beyond for there customers, and also with the unit freezing up at 71° constantly now gots me even more sketchy now. It’s only 88 degrees outside and I’m having these problems already. Id go with another company. I also think they give themselves good reviews
Great company, I 100% recommend!!! I really like the professionalism from all the workers and they answered all my questions and concerns. 5 STARS definitely
Highly recommend! The team was very helpful and attentive, they guided me throughout the entire process.
The service was excellent, the process was very smooth and fast. I haven’t had any problems with my AC, if I had questions they would answer right away, thankful of the great customer service, would recommend.
This company installed the refrigerated air in my home and they did an amazing job. From the sales lady to the technicians everything was professional. I would recommend their services.
Cesar, Eulysis and Sal were very professional, informative and respectful. Showed/informed me on how everything works and had my A/C up in no time will definitely be recommending them to my friends and family👍
Eulises and sal came did an outstanding job. Will definitely be recommending to family and friends
this company performed beyond my expectations! the sales representative and technicians were amazing and professional. would definitely recommend their services.
I highly recommend this company, sales agent Raul Ramos was awesome, very respectful and explains very well every detail of the package. the technicians were super professional and fast while the installation about two weeks ago.
Cesar Gomez was awesome. He was friendly and very attentive to our needs. He has a great attitude! I know its hot outside on the roof and he still was very pleasant to us. He diagnosed the issue with our A/C. I will be calling him back for any further technical issues. Thank you.
Cesar Gomez, from Comfort Zone installed my unit. Very pleased with the Goodman equipment. Excellent knowledge on equipment. Professional and very kind. I recommend this company and installer for your future needs.
Thank you guys for help me on my Refrigered Air was that job very good, you are professional ,I will recommend it
Thank you Emiliano very happy with the work, great service been recomending to family and friends very happy