Reviews (100)
Norman Aire Service is efficient and punctual. The technician is friendly and knowledgeable. I highly recommend this service.
Very quick, competent,showed up on time, took less than 5 minutes to diagnose the problem with my A/C, and about 10 minutes to fix it, couldn’t be happier! And, on a Saturday morning!!!
The protocol this company follows is excellent. A calm and composed man answers and sets up the appointment. He schedules you with the closest availability. Then, the technician arrives with also an excellent demeanor. The whole experience is a pleasant and professional one. Other companies would benefit by getting mentored and coached by them. Thank you Norman Aire Services.
Outstanding service, care, and professional advice!
Very professional thorough and nice staff!! Would recommend to anyone who is interested in quality work!!!
Norman aire service came out , to my home showed up with a positive attitude,great service and a friendly staff, a assets to the community thanks for everything.
SD was courteous and professional. Informative.
S.C.of Norman Aire explained everything in detail regarding my air conditioning system after checking my system found the filter was dirty and replaced it. Excellent customer service and care recommend Norman Aire Highly thanks for making my home cool again
Norman Aire Service has great customer service. He came the next day after I called. He found the problem and fixed it. My AC went out the next day, I called and they scheduled me for the next day. He came out found the problem and fixed that. My AC is up and running. Thanks.... I purchased a new AC unit. They have the option to split the unit in half. The process was easy. The AC unit was up and running the next day. The service I received was excellent as always.
Had them do my annual service check and it was done in the most professional manner possible.
Great Company! Awesome service. I highly recommend their services!
This is the best service i have ever had the company representative was great and professional will always use this company. Great job
My AC was for some reason (or so I thought) not working. It had been like this for a few days and my normal HVAC guy had not gotten back to me or been responsive. My upstairs was sitting at around 80 degrees throughout the day and I was desperate. I looked up a 24 hour service and checked reviews and came across Norman, and gave them a call. He was there within 30 minutes or so (it was around 9 pm) and he checked everything and let me know my pipes had frozen bc the filters hadn’t been changed. He explained what I needed to do for future maintenance and was so helpful and respectful, I will definitely be using him going forward! Thanks again SD!
Awesome service. A/C was having issues, made the call they were booked out for two days but made us an early 6:30 am appointment for the next morning and fixed issue quickly. Best service ever
SD, the technician who checked out our system, is always on time, courteous and answers any questions I may have. The office personnel have always been so nice and helpful. I always get a text notifying me that the technician is in route. We buy a maintenance plan to get our heat pump and furnace checked out 2x a year and at a great price and saves money for any service calls!! Better than their competitors. This is out third house and we continue to use Norman Aire Services. We will always be a customer.
Norman Aire is awesome! Excellent customer service, highly professional, and very knowledgeable!! I signed up for their bi-annual maintenance package, which worked out as advertised. They discovered I needed a capacitor replaced, and they could do it on the spot with a high-quality part. After doing additional checks, they topped off my freon, documented their work, and sent me the invoice for the completed work. Communication with Norman Aire was good as well! I recommend them for your home cooling and heating needs!!
Very reliable and professional.
100% recommend! Great service, very thorough, did everything they said they would do! We will continue to use Norman air
He was on time and explained everything to us. He was very friendly and stayed focus on the task at hand. Definitely recommend as he was efficient and reasonable.
Same day service was provided. The tech was polite and fixed the problem in short order. We are always satisfied with the job Norman Aire provided.