Reviews (30)
Five stars for Morrison's! From John Morrison answering his cell phone, to Miranda with Customer Service scheduling us with a smile, to Brian and Grant GETTING THE JOB DONE, we are delighted clients! I called regarding our a/c not working about 1:30 pm yesterday afternoon. Brian and Grant could've started their weekend earlier, yet came to our home before 5 pm yesterday. They were friendly/personable and got the job done! We had our a/c back on in less than an hour. THANK YOU!!!
Morrison’s is good about picking up the phone, etc. But I’ve called them out 3 times, AC still cuts off and is too hot upstairs. I wish if they didn’t know what was wrong they’d just say so, instead charging $750 to replace parts that don’t need replaced.
Great prices, super friendly.
I love Morrison's. Not only are they reasonably priced and honest, but they offered to help me get the people who installed my machine to lower their prices to Morrison's levels through price matching. My regular people threatened to void the warranty if I worked with somebody else while wanting to charge me twice what Morrison's would, so I was stuck with them. Pat and Miranda helped me out when I needed them. I would definitely recommend Morrison's.
Folks who you can count on.
AC board went out and Morrison's personnel came out the same day to fix our AC. Very quick and professional. I have used them multiple times and they have provided great service.
I have used them twice. Counting on quality work.
I've been a customer of Morrison Heating and Air for nearly 10 years. You won't find a more honest operation. John Morrison and Pat are warm and friendly people who run an effective business. I highly recommend them. And about their pricing... I'm always a little surprised when John hands me the invoice. Every single time, I've expected it to be more than it is.
I first spoke to Pat in the front office to discuss my interest in different air purifying systems. She was so knowledgeable, friendly and patient with my numerous questions about all the products on the market and which one would best fit my needs. We set a time and date for my install. On the day of the install John gave me a 45 minute heads up he was on his way. The team of installers took about 45 minutes to install 2 Air Scrubber systems to each of my HVAC units. They were professional, quick and efficient during the install process. They cleaned the entire area of any insulation that fell from the attic, This company is GREAT!!! I will definitely recommend them to my friends. The owners are friendly and amazingly knowledgeable about all of their equipment. Their workers are polite, well trained on the equipment and charmingly funny!! Thank you Morrisons Heating and Air Conditioning
Fast response time and excellent customer service. Overall A+
Honest. Reliable. Hard working, and no BS. I'm a customer for life. Thanks John!
Great service at a fair price. They serviced my AC for a few years, did great. When the old AC finally went i purchased a new AC from them. They did a great job on the install and they had a very good price. The owner came out and helped oversee the install. They have responded immediately to any phone calls or emails, i really can't say anything negative about the services they provide. Will definitely use them anytime i need something HVAC related.
Anyone who has lived in North Texas knows the absolute horror of going to adjust your thermostat and thinking, huh that's odd. I could have sworn I set that to 74 not 76. Then you see the readout hit 77.. Sirens start to blare and a red flashing light emerges from somewhere... THE AC IS BROKEN! IN AUGUST! IN TEXAS! So I called Morrison's right away and they were there within 30 minutes. My unit was functioning perfectly 30 minutes after that. You have an AC problem? Call them they can fix it promptly and professionally.
I needed someone to look at my AC unit because I did not know what was wrong. within a couple of hours, they sent Tommy out that same day after 5:30pm. As soon as Tommy arrived, he immediately began to diagnose my problem and within 15 minutes found the problem and had my AC back on and working within a hour! THANKS TOMMY!!!!! I would definitely recommend Morrison's Heating and Air based off of my experience!
Good employees.
Great service, great people! Very professional and courteous. I would highly recommend them for your HVAC needs.
Mr. Morrison and his crew did a complete installation of a new furnace, condenser, duct work, and air-sealing of our HVAC system. Not only was their price competitive, but their work was detailed and thorough. My family had an opportunity to schedule work so that our kids wouldn't be home during construction, and Mr. Morrison's team made every effort to be flexible and accommodating. His crew patiently answered my numerous questions, and I will be calling him in the future for any maintenance or repairs.
I have used Morrison's twice and both times they have exceeded my expectations. Had to use them last week when it was super cold. Brian came out on Saturday and diagnosed the problem but couldn't get the part until Monday. I was stuck using a space heater to keep warm. On Monday he came back out and got my furnace working again. The price I paid was quite a bit less than what he quoted me which was awesome. These guys don't price gouge or replace stuff that doesn't need to be replaced or fixed. I would recommend them highly! Will use them for all my heating and A/C needs.
I am a temporary employee working from a temp agency and let me say I am glad to be a part of this company. I have never been more impressed on there morals,values and principles and better yet there customer service is 2nd to none. Short cuts and easy money is not what they are about. Ethical and forthright up front.!!.They actually care about your comfort instead of profit. Good people Trust me. David Fox.
Mr. Morrision came out to my Little Elm house on time, very professional and knowledgeable. I had told him that I had a Goodman 10 year parts and labor warranty. He did the work, very professionally, very accurate and didn't charge me, since I had the warranty, I'll use him from now on, he is very very fair on prices, not like the other guys, call him today Rudy Duron.